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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
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Consultant - Business Consulting Risk - AMI - CNS - Risk - Process & Controls - Gurgaon
Gurgaon, Haryana, India · On-site
Mid level
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Crane Worldwide Logistics
National Account Manager
Gurgaon, Haryana, India · On-site
Senior+
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Crane Worldwide Logistics
Business Development Manager
Gurgaon, Haryana, India · On-site
Senior+
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Temporary
associate degree, bachelor degree, professional certificate
Posted 44d ago
Apply by Jun 29
~40 hrs/week
Responsibilities
The Apprentice will handle incident logging, ticket management in ITSM tools, and daily reporting using Excel. They will also perform network troubleshooting and coordinate with stakeholders to ensure operational efficiency.
Requirements
Candidates should have a technical diploma or degree in Computer Science, Electronics, or Telecommunications. Essential skills include a fundamental understanding of networking standards and excellent English communication skills.
Full job description
Overview
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
PURPOSE
An Apprentice will be working in a dynamic environment with exposure to various aspects of information technologies tools including, administration, customer service, reporting and network management while gaining hands-on experience, learning from seasoned professionals and mentors and developing technical skills.
KEY RESPONSIBILITIES
-Incident Logging and Email Handling: Log incidents received via emails. Respond to customers (Internal and external) emails promptly, providing information and support as needed.
-Ticket Management: Responsible for opening, updating, and closing tickets in the IT Service Management (ITSM) tool.
-Daily Reporting in Excel: Run daily reports in Excel. These reports may include metrics related to incident volume, response times, or other relevant data.
-Quality Checks: Perform basic quality checks to ensure accuracy and adherence to established procedures.
-Dashboard Maintenance: Maintain tool dashboards used by the team.
-Stakeholder Coordination: Coordinate with internal and external stakeholders for various projects and incident management.
-Excel and Reporting Tasks: In addition to daily reporting, handle other Excel-related tasks as required.
* Knowledge of networking and web standards such as DNS, DHCP, TCP/IP,HTTPS
-Technical awareness in computer systems, software, and hardware.
-Ability to quickly learn new technologies.
-Excellent interpersonal skills, capable of working collaboratively in a team environment.
-Good knowledge of MS office.
-A proactive approach to problem-solving and a willingness to take on new challenges
PROFESSION COMPETENCIES
- Info Gathering
- Customer Service and Service Excellence Attitude
- Technical Communication and aptitude
CORE COMPETENCIES
- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Results Orientation
- Teamwork
EDUCATION & QUALIFICATIONS
-Diploma / Graduate degree with a preference for candidates holding a technical degree (Computer Science Electronic Engineering or equivalent Telecommunications in country qualification)
-Any technical Certification/Exposure to Technologies is desirable
Dedicated and committed to the air transport industry
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Headquarters
Geneva, Geneva
LinkedIn followers
265,880
Total funding
$400M
Travel fuels the world today. Connecting us all. Building a better quality of life, and propelling our global economy.
Since the start, we’ve made it our lifework to build solutions that help every airline and every airport across the world. We made check-in easier. We let pilots talk to ground control. We delivered better ways to track down lost bags. Some of our solutions even contributed to the birth of the early internet back in the 1970s. We’ve been innovating for almost a century. Defying boundaries. Bringing our industry together. And that’s just the beginning.
We’ll keep building connections that bring our fragmented industry together. And we’ll keep using those partnerships to deliver better solutions. This is what drives us. We don’t just build networks. We make paths between your customers and their best travel ever.
Offices: Chem. de Joinville 26, Geneva, Geneva 1216, CH · 1 London Gate, 252 - 254 Blyth Road, Hayes, Middlesex UB3 1BW, GB · 3100 Cumberland Blvd., Atlanta, GA 30339, US · 11 Loyang Way, Singapore, Singapore 508723, SG · Corniche Al Nahr, HOLCOM Bldg. 2nd Floor, Block A, Beirut, LB
Specialists in air transport communications and IT solutionsOperationalPassengerBusiness TechnologyCommunication SolutionsAirlineAirportsGround HandlersAir Traffic ControlOEMs
How many Transportation jobs are open in Gurgaon, India right now?
There are currently 134 open transportation positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Gurgaon, India?
Companies currently hiring include SITA, Ramboll, Air India Limited, AECOM, Cargill, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Gurgaon, India?
Yes — 30 of the 134 open transportation positions offer remote or hybrid work (1 remote, 29 hybrid).
How do I apply for Transportation jobs in Gurgaon, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.