Job Description: Estimator The Auto Collision Repair Estimator is a skilled hourly/commission position that must be an experienced professional in all aspects of repair planning and proficient in managing most insurance …
Skills: Auto collision repair estimating, Repair planning, Insurance claim management, DRP management, CCC estimating system
The Machine Specialist assists production through the effective use of electrical /mechanical equipment, responsible for the set up and minor maintenance of the over wrap and L’ seal machine used in packaging finished pr…
Description Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," is evident in every interaction with our customers, co-workers, and teammates. We strive to find the best and brightest talent for each …
Skills: Aircraft ground handling, Customer service, Fuel management, Facility maintenance, Radio communication
This position performs general maintenance work primarily with facility, infrastructure, and grounds maintenance and repairs. The job will include preparation work needed to ensure compliance with government regulations …
Medford Volkswagen is adding an oiler to our team. The ideal candidate has a steady work history, at least 1 year of technician experience, and some of their own tools. Pay: $22.50+/Hour Schedule: 5 day work week, Monday…
POWER YOUR GREATNESS PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging. Responsibilities…
This position will drive a tractor-trailer combination or a truck with a capacity of at least 26,000 Gross Vehicle Weight. Requires a commercial drivers’ license. May be required to load and unload trucks, will conduct l…
Skills: Tractor-trailer operation, Commercial driving, EWM system, Loading and unloading, Lot checks
Part Time / Monday - Friday / noon to 6pm Forklift Operators / Dock Workers / Part Time Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. Wit…
Skills: Forklift operation, Pallet jack operation, Hand truck operation, Freight handling, Loading and unloading
It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 90 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thr…
Boise Cascade is seeking a qualified LME to join our Maintenance team. Boise Cascade has been in the business of manufacturing wood products and distributing building materials for over half a century. Today we're one of…
CrimsonBlu Residential Property Inspector Residential Property Inspector – Medford, OR – 1099 Independent Contractor Set your own hours. Build your own route. Work with other clients whenever you want. Use your own assoc…
Skills: Property inspection, Underwriting, Photography, Communication, Time management
Drone Operator – Transmission & Distribution Inspection Kiewit Power Delivery | Field-Based Role Position Overview Kiewit is seeking a skilled Drone Operator to support inspection of overhead transmission and distributio…
Skills: UAV Operation, Aerial Inspection, Data Capture, FAA Part 107 Compliance, Thermal Imaging
Truck with Jed Logistics
Truck Driver/CDL-A /Regional
Medford, Oregon, United States · On-site
$1k–$2k/wk
Entry level
Hiring immediately for Class A Driver! Running Western & Midwestern States CDL- A Driver / Truck Driver Responsibilities: Reefer trailerNo touch freightOut 2-3 weeks; home 2-3 days$1400-$1700 weekly pay2500-3200 miles we…
Operations - Delivery Driver CDL-B/Warehouse Associate I
Medford, Oregon, United States · On-site
$24/hr–$28/hr
Entry level
Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for a…
Automotive Store Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer th…
Skills: Store management, Sales leadership, P&L management, Team development, Customer service
The Sr. Forklift Mechanic will perform preventive maintenance and all routine maintenance to ensure equipment is maintained and running in good condition using safe work habits. Diagnosing and repairing hydraulic problem…
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Electronic troubleshooting, Hydraulic systems repair, Pneumatic systems repair, Medical device maintenance, Equipment disinfection
Ko-Kwel Casino Resort Medford
Maintenance Worker II
Medford, Oregon, United States · On-site
Entry level
At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$75k/yr
Full-time
professional certificate
Posted 21d ago
~40 hrs/week
Responsibilities
The Estimator is responsible for inspecting damaged vehicles to create accurate repair plans while managing insurance company direct referral programs. They serve as the primary point of contact for customers, ensuring clear communication throughout the repair process and maintaining high quality and profitability standards.
Requirements
Candidates must possess at least 3 years of experience in DRP writing and hold a mandatory I-CAR Pro-Level 1 certification. Proficiency in Mitchell and CCC estimating systems, along with strong communication and organizational skills, is essential for this role.
Full job description
Job Description: Estimator
The Auto Collision Repair Estimator is a skilled hourly/commission position that must be an experienced professional in all aspects of repair planning and proficient in managing most insurance company direct referral programs.
FLSA Status: Non-Exempt
Work Location: Full Time Hourly/Commission
Job Duties/Responsibilities:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Greet customers promptly and professionally, assess their needs, and deliver customer service excellence.
Ability to capture potential business from walk-in or call-in customers by instilling confidence and trust in our company’s abilities. This involves being well-versed in our certifications and insurance partnerships.
Prioritize jobs based on type of repair and expedite express repairs for cycle time efficiency.
Inspect, analyze, and evaluate damaged vehicles to create accurate repair estimates.
Ability to properly identify prior damage through check-in photos and pre-scanning the vehicle.
Ensure maximum profitability by proper application of labor resources, sales mix, and ensuring repair vs replace.
Inform customer about the repair process, insurance claim and payment procedures and expected delivery date of repair.
Function as a primary point of contact for customers, keeping them informed throughout the repair process; ensuring notes in the file are accurate and complete.
Write a comprehensive auto body collision repair plan after disassembling the vehicle.
Ensure repairs adhere to OE standards, DRP part choices, refinish guidelines and ADAS requirements for calibrations and scanning.
Verify quality is checked at each stage of the vehicle repair process.
Source, order & receive parts according to insurer and company guidelines.
Ensure accurate final bill and estimate accuracy; sublet posted, all supplements are noted including customer authorizations and parts listed correctly per DRP guidelines.
Deliver the vehicle to the customer going over the repair, the paperwork and ensuring all final payments are collected.
Ensure all documentation is scanned into the CCC one file: check-in sheet, estimate, adjusted sheets, invoices, payments, and final bills.
Maintain an accurate CCC Calendar and review inbox items and DRP portals daily.
Cultivate strong relationships with DRP, Fleet and Dealer partners, meeting performance metrics and standards.
Key Performance Metrics:
Achieve monthly and annual sales goals as specified by the shop manager.
Ensure profitability with Gross Profit of 45% or higher.
Maintain and Ensure Carrier Performance, including State Farm RPM at 700 or higher.
Customer Service Index Score 90+ for keeping the customer informed, on time deliveries, return rate and Net Promoter Score. Surveys should be a minimum of 40% taken monthly.
Cycle Time efficiency should be less than the state average.
Maintain $0 accounts receivable over 31 days and clean files that are ready to close at delivery.
Skills/Technical Qualifications:
I-CAR Pro-Level 1 certification is mandatory
A minimum of 3 years of experience in DRP writing is essential.
Strong relationships with insurance providers are crucial to the success of this position.
Knowledge of metal/refinish replacement and repair techniques.
Proficient with both Mitchell and CCC estimating systems, ERAC and DRP management systems.
Demonstrates excellent verbal and written communication abilities.
Interacts effectively with co-workers, customers, and insurance representatives.
Applies organizational skills to maintain consistency, and efficiency in repair planning process.
Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.
Physical Requirements
Ability to work in both office and automotive repair shop environments.
Ability to sit for extended periods while using a computer, reviewing repair documentation, preparing estimates, and communicating with customers and insurance representatives.
Ability to stand and walk frequently throughout the workday while inspecting vehicles and monitoring repair progress.
Ability to move throughout the facility, including production, paint, detail, and parking areas.
Ability to frequently bend, stoop, crouch, kneel, and reach to inspect vehicle damage and repair quality.
Ability to enter, exit, and maneuver around vehicles of various sizes and configurations.
Ability to occasionally lift, carry, push, or pull up to 25 pounds, including parts, supplies, and equipment.
Ability to use hands and fingers for typing, data entry, operating estimating software, and handling repair-related documentation.
Ability to visually inspect vehicle damage, repair procedures, parts, paint conditions, and completed repairs, including close, distance, color, and peripheral vision.
Ability to communicate effectively with customers, technicians, insurance representatives, vendors, and coworkers in person, by telephone, and electronically.
Ability to safely navigate around moving vehicles, equipment, tools, and active repair operations.
Ability to tolerate exposure to noise, dust, paint fumes, chemicals, and varying temperatures when working in shop and parking areas while using appropriate personal protective equipment (PPE) as required.
Ability to maintain accuracy and attention to detail while managing multiple estimates, supplements, and customer interactions in a fast-paced environment.
Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Related keywords
EstimatorAuto Collision RepairDRPInsuranceCCCMitchellI-CARRepair PlanningADASOE StandardsCustomer Service IndexCycle TimeGross ProfitSupplementsRefinishMetal Repair
How many Trades jobs are open in Medford, OR right now?
There are currently 141 open trades positions in Medford, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Medford, OR?
Companies currently hiring include 1-800-FLOWERS.COM, INC., Lowe's Companies, Inc., Great Clips Inc., Lithia & Driveway, Mereté Hotel Management, among others. Browse the listings above to see every active employer.
How do I apply for Trades jobs in Medford, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.