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$37k–$40k/yr
Full-time
professional certificate
Joining Bonus, 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development
Posted 40d ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between customers and the workshop, managing road tests and job card reviews. Responsible for performing complex repairs and ensuring high department productivity within agreed timeframes.
Requirements
Requires a minimum NVQ level qualification and a proven track record in a similar role, preferably within a franchised dealership. A full UK driving licence is essential for this position.
Full job description
We are currently seeking a Master Technician to join the team at Gates of Woodford.
£2,000 Joining Bonus
Key Responsibilities:
This individual will be the liaison between our customers and the workshop, carrying out road tests, reviewing job cards for information, asking for more information when required, and informing customers on progress. More involved and complicated repairs will be completed or advice given by this individual. Liaison with prior approval/ ford technical when assistance is required or pre-diagnosis completed. This individual is required to be a minimum of 50% productive and is further incentivised by the overall department productivity and the monthly customer satisfaction score.
Take responsibility for ensuring all jobs are completed within agreed time frames and that a high level of department productivity is maintained.
Replace components, parts, lubricants and consumables and record usage.
Adhere to strict Health and safety guidelines at all times.
Minimum requirements:
A successful track record within a similar role, ideally within a franchised dealership environment.
Minimum NVQ level qualification (or equivalent)
The capability to work within a highly successful team.
A full UK driving licence is essential.
Working Hours: 40 hrs per week, Monday - Friday with Saturday's tri-weekly
Salary: OTE £37,211 – £40,310, with an uncapped bonus scheme
Benefits: 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development
And as a rewarding start, we will offer you a£2,000joining bonus, T&C’s apply.
Starting bonus of £2,000 (gross) is applicable to new starting Vehicle Service Technicians at Gates from the 1st October 2023 only. The Vehicle Service Technician should not currently be employed by a Ford dealer. Once a job offer has been made and accepted, and they start work with us, an introductory commission of £1,000 will be paid to them upon completion of one months’ service, with a further £1,000 payment on successful completion of their probationary period. Starting bonus payments for rejoining Motor Vehicle Technicians will be at the discretion of a Managing Director.
Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.
Reasonable adjustments: All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.
Gates are a family-owned and operated business, established in 1920. Ford, BYD and OMODA | JAECOO Main Dealers.
Industry
Retail Motor Vehicles
Company size
201-500 employees
Founded
1920
Headquarters
Harlow, Essex
LinkedIn followers
1,423
Frank G. Gates Ltd was established as one of the first Ford Dealers in the UK back in 1920 and over 100 years later, continue to be a family owned and operated company. Our Ford dealer group, based across Essex, Hertfordshire and London, offer all of the facilities you'd expect from a Ford Main Dealer with a dedicated team helping us to deliver the highest levels of customer service.
We sell New and Used Ford Cars and Commercial vehicles with the full range available to view and test drive from our modern and welcoming dealerships. Whether you are looking for a private retail vehicle, or you are a business user looking for vehicles to suit your company's needs and budget, our experienced team can help.
We have a wide choice of used vehicle stock and as such, our buying power ensures that our prices are as competitive as they can possibly be. We also offer aftersales facilities including Ford servicing, MOT's and repairs. Furthermore, we have a number of facilities to help keep you and your business moving including overnight and mobile servicing to name but a few.
To find out more, contact us today. Our dealerships are located in Stevenage, St. Albans, Harlow, Waltham Cross and Woodford Green.
New & Used CarsFord Main DealerNew & Used Commercial VehiclesFord ServicingServicingParts & AccessoriesMOT TestingMotabilityContract HireVehicle Leasing
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