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Full-time
Medical plan, Vision plan, Dental plan, Prescription coverage, Telemedicine, Basic life insurance
Posted 37d ago
~40 hrs/week
Responsibilities
The Customer Service Advisor greets customers, explains service needs, and provides recommendations based on manufacturer guidelines. They also perform preventative maintenance tasks such as oil changes and fluid top-offs while ensuring a high-quality customer experience.
Requirements
Candidates must have a valid U.S. driver's license and the ability to perform physical tasks like lifting 50+ lbs and standing for long periods. Previous face-to-face customer service or sales experience is preferred, though automotive experience is not required.
Full job description
Jiffy Lube / PVA Premium Velocity is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
Greet customers, review service needs, and escort them from their vehicles
Explain promotions and available services
Provide unbiased recommendations based on manufacturer guidelines and technician findings
Communicate updates throughout the service process
Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components)
Ensure quality work, review completed services with customers, and encourage return visits
Perform other duties as assigned
Requirements
Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
Comfortable working in enclosed or semi‑outdoor environments
Proven face‑to‑face customer service or sales experience
Qualifications
Excellent customer service and communication skills
Strong listening and reasoning abilities
Confident in overcoming objections
Positive and energetic attitude
Ability to succeed in a fast‑paced, team‑oriented environment
Commitment to safety procedures
Willingness to train and grow
Ability to multitask effectively
Benefits
Employer/employee‑funded medical, vision, and dental plans, prescription coverage, and telemedicine*
Employer‑funded basic life & AD&D*
Bonus structure for JLU training completion
Employee discounts on parts and services
Optional life, accident, disability, and critical illness plans*
FSA and Dependent Care FSA*
Employee assistance programs, will preparation, travel assistance
Full‑time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Premium Velocity is the second largest Jiffy Lube franchise with over 320 locations operating in twenty states across the United States. Owned and operated by Jiffy Lube franchisee Premium Velocity Auto, the service center offers a range of automotive preventive maintenance services such as tire rotations, batteries, windshield wiper replacement and the Jiffy Lube Signature Service® Oil Change, which includes changing, inspecting, checking/filling and cleaning essential vehicle components to help keep it running smoothly. Jiffy Lube Signature Service® Oil Change customers also receive complimentary top-offs on motor oil and other vital fluids in between service visits.
Offices: Houston, Texas 77386, US
oil changebrakestiresA/C repairand automotive mechanical work
How many Trades jobs are open in Arlington, TX right now?
There are currently 512 open trades positions in Arlington, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Arlington, TX?
Companies currently hiring include Great Clips Inc., Loews Hotels & Co, IAC Group, Upchurch, Ancora Education, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Arlington, TX?
Yes — 6 of the 512 open trades positions offer remote or hybrid work (5 remote, 1 hybrid).
How do I apply for Trades jobs in Arlington, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.