Auto Glass Technician Who We Are Defender Auto Glass was founded in 2014 and has since grown to be a leading auto glass provider in the Greater Cleveland and Akron areas. With three in-shop repair locations and several m…
Skills: Auto glass installation, Windshield repair, Urethane adhesive application, Vehicle inspection, Customer service
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Full-time
high school
Medical, Vision, Dental, Paid time off, Paid holidays, Paid life insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The technician is responsible for inspecting, repairing, and replacing automotive glass while ensuring high quality and safety standards. They must also explain procedures to customers and maintain a clean, organized work environment.
Requirements
Candidates must have at least two years of experience in the auto glass industry and a valid driver's license with a clean record. A high school diploma or equivalent is required, and the ability to lift up to 50 pounds is necessary.
Full job description
Auto Glass Technician
Who We Are
Defender Auto Glass was founded in 2014 and has since grown to be a leading auto glass provider in the Greater Cleveland and Akron areas. With three in-shop repair locations and several mobile repair vehicles, the company is locally owned and headquartered in Mentor, Ohio. At Defender Auto Glass, we take pride in performing quality auto glass repairs and replacements. Our superior customer service and attention to detail is what sets Defender apart from all other auto glass repair shops in Northeast Ohio.
What We Value
Philanthropy: We passionately believe that it is our communities and the people that make up our communities that shape our business and make us a successful company. Our desire is to embrace philanthropy and maintain a culture of giving to better our community just like it betters us.
Family: Families care about one another. They show admiration and respect whilst also supporting in times of need. They relate to each other and use this to solve problems and achieve common goals. At Defender, we work to maintain a welcoming atmosphere where employees have opportunities to build camaraderie and elevate teamwork.
About the Position
We are seeking a skilled and detail-oriented Auto Glass Technician with two plus years of prior experience to join our team. The ideal candidate will be responsible for installing, repairing, and replacing automotive glass on various vehicles, ensuring the highest level of quality, safety, and customer satisfaction. This position comes with most glass tools, uniforms, and a company vehicle.
This is a full-time opportunity that works during the 8:00 am - 4:30 pm time frame, Monday through Friday. We offer competitive hourly compensation, as well as medical, vision, dental, PTO, paid holidays, paid life insurance, paid volunteer program, and 401(k) with company match plan. The Auto Glass Technician will report to the Glass Manager and pay will commensurate with the chosen candidate's experience.
Essential Job Functions
Inspect and assess damaged auto glass to determine appropriate repair or replacement techniques
Remove damaged windshields, side, and rear windows using proper tools and safety protocols
Accurately install replacement glass using urethane adhesive and ensuring proper fit and seal
Repair small chips and cracks to prevent further damage and maintain structural integrity
Explain procedures and recommendations to customers, ensuring they understand the work performed
Maintain a clean and organized work area, ensuring all tools and equipment are properly maintained
Follow all safety protocols and industry standards to ensure the safety of customers and team members
Maintain a safe and satisfactory driving record according to company policy
Other duties as assigned by supervisor
Minimum Requirements
A minimum of two (2) years of experience in the Auto Glass industry
Must be 18 years of age or older
High school diploma or equivalent
Strong attention to detail and commitment to quality work
Prior technical schooling or training related to the automotive field is preferred, but not required
Valid driver's license with a clean driving record and ability to pass a background and credit check
Physical Requirements
Ability to lift or carry large and heavy objects (up to 50 pounds)
Standing, bending, and reaching for extended periods during service tasks
Characteristics Sought
Good communication skills to interact with customers, employees, and vendors
Meticulous attention to detail
Self-motivated and strong work ethic
Ability to work independently without supervision
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Defender Auto Glass is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Updated April 2nd, 2025
Related keywords
Auto glassWindshieldUrethane adhesiveAutomotive repairVehicle maintenanceSafety protocolsCustomer satisfactionTechnical trainingFull-timePhilanthropyTeamworkBackground checkCredit checkDriving record
Defender Auto Glass specializes in quality automotive glass repair, serving Northeast Ohio from Ashtabula to Lorain and Mentor to Akron. We offer mobile glass repair service with the ability to fix your vehicle’s auto glass from your home or place of work. No matter if you need a windshield replacement or a windshield chip repair, Defender Auto Glass has the expertise to make quality, long lasting repairs.
Defender Auto Glass was created on the values that have made its sister company D&S Automotive Collision and Restyling successful for nearly 40 years. By putting the customer first and focusing on quality repairs, D&S Automotive has become a leader in automotive collision repair in Northeast Ohio. Those values have helped them grow from one collision center in Mentor to a second in Euclid and a third location in Chardon.
Today, the Defender Auto Glass team can make repairs at one of our four repair locations in Mentor, Ohio, Elyria, Ohio, Euclid, Ohio or Chardon, Ohio. or at a specified location by the customer, such as their home or place of work. By using only the finest products available, Defender Auto Glass can have their customers back on the road in an hour or less.
If the auto glass on your vehicle needs repaired, give the team at Defender Auto Glass a call today, or check us out at www.defenderautoglass.com
Offices: 7590 Tyler Blvd, Unit B, Mentor, OH - Ohio 44060, US
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