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Full-time
bachelor degree
Medical Coverage, Prescription Drug Coverage, Dental Plan, Vision Plan, Flexible Spending Accounts, Disability Coverage
Posted 5d ago
~40 hrs/week
Responsibilities
Provide Tier 1 and Tier 2 technical support for warehouse systems and material handling equipment to ensure continuous business operations. Responsibilities include performing proactive maintenance, managing spare parts inventory, and coordinating with vendors for issue resolution.
Requirements
Requires a Bachelor's degree or equivalent experience with at least 5 years of total work experience, including one year in warehouse operations. Candidates must have working knowledge of PLC operations, motor starters, and various material handling systems.
Full job description
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
Responsibilities for warehouse systems to ensure all warehouse systems and equipment functions as intended to support ongoing business operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support, 2nd level contact for Tier 2 warehouses, and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining warehouse equipment and spare inventory. In addition, this role supports MHE asset inventory management at the local level. Other duties will include the first line of defense for all and any abnormal WMI system issues.
Primary Responsibilities
Provide support to the division (24x7) or as directed by your manager (rotation)
Provide training for employees on procedures/systems
Manage and Assist with the maintaining of the Material Handling systems (conveyor, SRM’s in motion scanners, VFD’s, Servo Motors and controls, etc.)
Coordination with relevant Warehouse Equipment vendors for issue resolution and service performance at respective DCs
Provide training for distribution center employees on procedures/ MHE systems
Initial point of contact for onsite support at respective Distribution Center
Handle incidents provide level 2 support (offsite) for remote small and medium distribution centers and triage to level 3 as needed
Perform proactive maintenance for warehouse equipment
Additional Primary Responsibilities
Document and escalate issues to the appropriate vendors and SGWS SCM support groups
Manage and maintains the spare parts inventory and report as required to keep the systems ready for production
Be always on call and available for ownership of the MHE’s systems function
Oversee detailed root cause analysis of reliability issues
Implement operations continuous improvement measures and initiatives
Be able to trouble shoot all first support calls on WM issues including any label or voice process issues
Bachelor's Degree (Industrial, Mechanical, business administration, computer science, information systems, or other industry related curriculum) or Sufficient and relevant work experience
5 or more years of work experience
Minimum one year of work experience in Warehouse Operations & Support
Working knowledge of PLC operations and PLC electrical panels
Working knowledge of Motor starters, overloads, and basic wiring
Knowledge of wholesale distribution strongly preferred
MS Office and other general desktop software experience required
Good understanding of Excel strongly preferred
Must have some experience with conveyor systems, pick to belt operations and other MHE systems including software such as Warehouse control systems, Warehouse Management systems, and not limited to lift systems management systems and maintenance tracking software
Physical Demands
Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
Critical nature of this job may require extended hours, overtime, and weekends
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [email protected]
Related keywords
PLCWMSWMIMaterial Handling EquipmentConveyor SystemsVFDServo MotorsWarehouse Control SystemsWholesale DistributionRoot Cause AnalysisTechnical SupportMHEIndustrial EngineeringComputer ScienceInformation Systems
Southern Glazer’s is the world’s pre-eminent distributor of beverage alcohol, and proud to be a family-owned company.
Industry
Beverage Manufacturing
Company size
10,001+ employees
Founded
1968
Headquarters
Miami, Florida
LinkedIn followers
230,646
Southern Glazer’s Wine & Spirits is the world’s pre-eminent distributor of beverage alcohol, and proud to be a multi-generational, family-owned company. We have operations in 47 states and Canada. We offer an array of careers focused on delivering a captivating and rewarding experience.
We challenge our colleagues every step of the way and provide them with tools to grow, succeed and accomplish their personal and professional goals. Together, we can deliver the highest quality service to each of our customers and put you on the career path you’ve been looking for.
To learn more about our company and career opportunities, please visit one of the following sites:
Corporate Information:
www.southernglazers.com
Facebook.com/SouthernGlazers
Twitter @sgwinespirits
Instagram @sgwinespirits
Recruitment Information:
www.southernglazers.com/careers
Facebook.com/southernglazerswineandspiritsjobs/
Instagram.com/sgwinespiritscareers/
X/Twitter @SGWSCareers
Offices: Miami, Miami, Florida 33169, US
TransportationDistributionBeverageand Wine & SpiritsWine And SpiritsFood and Beverage
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