Kansas City, Missouri, United States · Hybrid
About Condado Condado is a fast-growing Contact Center as a Service (CCaaS) system integrator and customer experience consulting firm. We specialize in helping enterprises select, implement, integrate, and support cloud-…
Skills: NICE CXone, NICE CXone Studio, Project Management, Requirements Gathering, Client Relationship Management
Salt Lake City, Utah, United States · On-site
$120k–$150k/yr
B.H. Inc., is looking to hire a full-time Data Center Project Manager to manage data center construction projects. The first project is in Turkey, Texas. The ideal candidate will work directly with our project director. …
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Salt Lake City, Utah, United States · Hybrid
$60k–$75k/yr
Description Location: Salt Lake City, UT / Hybrid Department: Escalations Team Reports To: Tier 2 Support Team Lead Employment Type: Full-Time, Exempt Compensation: $60K - $75K annually (commensurate with experience and …
Skills: Advanced Networking Troubleshooting, Windows Server Proficiency, Virtualization Expertise, Backup And Disaster Recovery, Security And Firewall Configuration
Salt Lake City, Utah, United States · Hybrid
FairCom is looking for a commercially driven, intellectually curious account management professional to own and grow a portfolio of global customer accounts while expanding business into new markets. This is a consultati…
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Salt Lake City, Utah, United States · Hybrid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucids…
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Stio®Salt Lake City, Utah, United States · Remote OK
$85k–$100k/yr
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Salt Lake City, Utah, United States · On-site
$114k–$142k/yr
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Skills: Team Leadership, Portfolio Analytics, Python, Spark, SQL
Salt Lake City, Utah, United States · Remote OK
$75k–$110k/yr
Resource Innovations is seeking a Sr. Software Implementation Configuration Lead to join our growing team. We are seeking an experienced Sr. Software Implementation Configuration Lead to join our growing Software Impleme…
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Salt Lake City, Utah, United States · On-site
Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to deliver…
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Salt Lake City, Utah, United States · Hybrid
$25/hr–$51/hr
SAFE Senior Business Analyst FT / PT Status – Full-Time Salary – $25.22 - $51.82 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Tamra Alfaro | [email protected] | 801-538-4221 Application Deadline – 7/20/2026, a…
Skills: Business Analysis, SQL, JavaScript, Amazon Quicksight, Agile Project Management
Salt Lake City, Utah, United States · On-site
$119k–$179k/yr
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Skills: Java, REST, Spring, Apex, Node.js
Salt Lake City, Utah, United States · On-site
$119k–$179k/yr
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Salt Lake City, Utah, United States · Remote OK
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Salt Lake City, Utah, United States · On-site
Job DetailsJob Location: Corporate Headquarters PDC - Salt Lake City, UT 84111Job Summary Provide expert-level design and development expertise across the full stack: front-end, back-end, APIs, databases, and integration…
Skills: C#, ASP.Net, Salesforce, Financial Force, MS SQL Server
Salt Lake City, Utah, United States · Remote Solely
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Growth Hacking, Scaling Startups, Product-Market Fit, Sales Force Building
Salt Lake City, Utah, United States · Hybrid
$41/hr–$65/hr
SAFE Project Manager FT / PT Status – Full-Time Salary – $41.09 - $65.15 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Tamra Alfaro | [email protected] | 801-538-4221 Application Deadline – 7/20/2026, at 6 p.m.…
Skills: Project Management, IT Architectural Design, Budget Management, Staff Supervision, Stakeholder Coordination
Salt Lake City, Utah, United States · On-site
$20/hr–$25/hr
Why Tractable? We combine world-class AI research with real-world applications that make a difference. At Tractable, you’ll collaborate with brilliant minds, work on transformative projects, and contribute to technology …
Skills: Electro-mechanical Assembly, Electrical Schematics, Wiring, Firmware Flashing, Diagnostics
Salt Lake City, Utah, United States · Remote Solely
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Financial Management, Strategic Planning, Team Building, Product-Market Fit
San Francisco, California, United States · Hybrid
$72k–$100k/yr
Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying…
Skills: Technical Support, Product Support, Technical Documentation, Customer Relationship Management, Bug Reporting
San Francisco, California, United States · Hybrid
$163k–$240k/yr
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here…
Skills: Enterprise Sales, Pipeline Management, C-level Relationship Management, Deal Negotiation, Strategic Planning
Kansas City, Missouri, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own client relationships for NICE CXone implementations and managed services, translating business needs into technical specifications. Manage the end-to-end implementation lifecycle and direct offshore development teams to ensure timely delivery.
Requires deep hands-on experience with NICE CXone and a background in CCaaS consulting or project management. Must possess strong client-facing communication skills and experience managing distributed development teams.
About Condado
Condado is a fast-growing Contact Center as a Service (CCaaS) system integrator and customer experience consulting firm. We specialize in helping enterprises select, implement, integrate, and support cloud-based contact center solutions. Our mission is to build seamless, AI-powered CX ecosystems that drive exceptional customer engagement and long-term growth. We partner with leading CCaaS and CX technology vendors (e.g. NICE CXone, Genesys Cloud, Five9, Zoom Contact Center, and emerging AI providers) to deliver end-to-end solutions – from upfront advisory and vendor selection through implementation, integration with CRM/back-end systems, and ongoing managed support. We operate as a “super integrator,” combining the advisory insight of a technology agent with deep technical implementation capabilities.
With Condado’s vendor-agnostic approach and focus on innovation, we enable clients to reimagine their customer interactions – integrating voice, chat, social, and AI-driven channels into one intelligent platform. Our team’s background includes experience at top CCaaS vendors, consultancies, and enterprises, giving us unmatched expertise in contact center technology and customer experience (CX) strategy.
About the Role
Condado is hiring a client-facing NICE CXone specialist to take ownership of implementation and managed-service engagements currently run by our Director of Solutions Engineering. This is not a hands-on developer/build role — our offshore development team handles the heavy technical build work. Instead, this person is the trusted face of the project: the one who runs discovery, translates client needs into clear requirements, manages the offshore build team to deliver on time and correctly, and keeps the client confident and happy throughout.
We're looking for someone who can credibly answer "can NICE do this?" the majority of the time, knows when to say "I don't know, let me find out" rather than overpromising, and treats every engagement as an opportunity to deepen the relationship — not just check a box.
What You'll Do
Own client relationships for assigned implementation and managed-service accounts, serving as the primary point of contact and technical credibility for the client
Run discovery and requirements gathering: lead kickoff calls, document workbooks and call flows, and translate business needs into buildable specs
Direct and QA offshore development resources: hand off requirements to build teams, hold them accountable to timelines, and spot-check work before it goes to the client
Manage the implementation lifecycle end-to-end — from discovery through testing, client UAT, troubleshooting, and go-live
Provide managed services support for existing NICE CXone customers, handling day-to-day requests, enhancements, and issue resolution
Act as a technical buffer on client calls — present confidently, understand the platform deeply enough to speak to it live, and loop in specialists (developers, architects) as needed
Identify upsell and cross-sell opportunities by staying closely engaged with the client and understanding their broader technology roadmap
Partner with internal build/engineering leads (platform engineers/architects) on more complex technical designs, while retaining ownership of the client relationship and delivery outcome
Location
This role is 100% remote for candidates located anywhere in the U.S., with the exception of the Salt Lake City and Kansas City areas. Occasional travel may be required for high priority team meetings or client meetings.
Candidates based in the Salt Lake City or Kansas City metropolitan areas should expect a more hybrid work arrangement, with periodic in person collaboration.
What You Bring
Deep, hands-on experience with NICE CXone / NICE CXone Studio — ideally including builds involving APIs, voice, SMS/text, email, digital channels, dialer, ASR/AI (e.g., Omilia), and related integrations
Prior experience in a project management, implementation, or consulting capacity within a CCaaS/UCaaS or CX platform environment
Comfortable being the "smart PM" — technical enough to be credible with engineers and clients, but focused on delivery, communication, and relationship management rather than writing code full-time
Native or near-native English fluency and strong client-facing communication skills (this is a front-facing, white-glove role by design)
Experience working with or managing offshore/distributed development teams
Familiarity with SQL, JavaScript, and HTML is a plus
Experience with additional CCaaS platforms (Five9, Genesys, Zoom CX) is a plus but not required — NICE CXone expertise is the priority
Comfortable managing multiple concurrent implementations and managed-service accounts
Nice to Have
Prior experience specifically in a "Consulting Engineer," "Solutions Engineer," or "CX Transformation Consultant" type role
Experience with enterprise-level accounts and multi-year, multi-phase or international rollouts
API integration experience with platforms like Salesforce, ServiceNow, or Fiserv
Why This Role
~70–80% of Condado's business is NICE-based — this is core, high-priority work, not a side function
Clear growth path: strong performers naturally move toward account growth, upsell ownership, and eventually people/team leadership
White-glove, relationship-first culture — you're empowered to own outcomes, not just execute tickets
Your reliable partner in technology and workforce management
At Allshore, we’re your reliable partner in technology and workforce management. Our 360 workforce solutions handle everything—from culture and onboarding to local payroll and compliance—making it easy for you to manage international teams. Whether you need a single designer, an entire team of developers, or custom technology solutions, we devise the best strategy for your long-term success. Why choose us? 15+ years of industry experience Access to pre-vetted global experts (10% selection rate) Rapid talent matching (5-10 business days) Smooth communication Cost-optimized solutions Dedicated Client & Technical Success Managers Flexibility to scale up and down Monthly contracts Strong employee retention (3-5 years on average)
Offices: 1321 Burlington St, Suite D, Kansas City, Missouri 64116, US
Based on 344 listings with disclosed salaries, most technology jobs in Salt Lake City, UT pay between $65k–$179k per year. Individual offers vary with seniority, company size, and specialization.
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