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Full-time
bachelor degree
Posted 43d ago
~40 hrs/week
Remote in Lisbon, Portugal
Responsibilities
Support the implementation, onboarding, and go-live processes for new projects while managing daily operational activities. Create dashboards and reporting tools to monitor performance and collaborate with cross-functional stakeholders to drive efficiency.
Requirements
Requires fluency in English and Portuguese with up to 2 years of experience or a recent degree in Business Operations, Engineering, or Management. Candidates must demonstrate strong organizational skills, a proactive approach to problem-solving, and the ability to analyze data.
Full job description
Learn about knok
At knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it, and you can recognise it in every person who embraces this mission.
Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting-edge Patient Journey Engine.
With regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings. Since 2015, we have enabled more than 2.5 million clinical interactions in over 12 countries. Our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life.
Are you ready to join us in revolutionising healthcare and making a tangible impact on people's lives?
About the Role
We are looking for a Business Operations Associate to join our Business Operations team. This role involves supporting the coordination and operational implementation of new projects, contributing to successful onboarding and go-live processes.
The ideal candidate will combine strong organisational skills with the ability to respond effectively to day-to-day operational challenges, while maintaining a structured and empathetic approach.
Your role:
Support the implementation, onboarding and go-live of new projects
Assist in managing operational aspects of ongoing projects
Help create and maintain dashboards and reporting tools to monitor daily activity and performance
Provide reactive support by addressing operational issues promptly and effectively
Collaborate with cross-functional stakeholders, supporting alignment and smooth communication
Contribute to structured processes that drive operational efficiency and customer success
About you
Fluency in both Portuguese and English, with the ability to communicate clearly in writing and in conversation.
Availability to travel when required.
Up to 2 years of professional experience, or a recent academic background, in Business Operations, Project Management, Management, Engineering, or a related field. Internships are also valued.
The ability to organise your work, manage multiple priorities, and consistently meet deadlines.
The ability to analyse information, identify patterns, and use data to support decision-making.
A proactive approach to identifying issues, proposing solutions, and following through until resolution.
The ability to build effective working relationships with different stakeholders and collaborate across teams.
Curiosity to understand how processes work and identify opportunities to improve them.
Attention to detail when managing operational activities, documentation, and reporting.
It will be a plus if you
Have previous experience in operations, project coordination, or customer-facing roles.
Have worked in a technology, healthcare, or services environment.
Have experience working with multiple stakeholders or cross-functional teams.
Recruitment stages
1. People Interview: A conversation to get to know you better, explore your background and motivation, and introduce you to knok, our culture, and the role.
2. Hiring Manager Interview: A conversation with the hiring manager to explore your experience in more detail, discuss your approach to the key challenges of the role, and give you the opportunity to learn more about the team and how we work.
3. Final Interview: A final conversation to deepen our mutual understanding, explore your fit with the team and knok’s culture, and clarify any remaining questions about the role and the journey ahead.
If you’re interested in transforming healthcare through technology and human-centred care, we encourage you to apply.
We offer an integrated telemedicine solution within a value-based model: Panacea.
Industry
Embedded Software Products
Company size
51-200 employees
Founded
2015
Headquarters
Curitiba, Paraná
LinkedIn followers
762
knok is a startup explored by ventures whose mission is to lead and humanize the digital transformation of Health for All, Everywhere. knok offers a fully integrated telemedicine, support of care solution models in value and efficiency in creating one of the most efficient platforms for the digital health market: Panacea. Panacea has a feature tool such as unique AI symptom survey, consultation with integrated vital signs reading and clinic to help patients health and preventive measures. Our platform encompasses a complementary targeting platform, where patients from patients 30 data points are further evaluated by the flow of each video consultation. Our medical teams analyze valuable data daily and work on new solutions to improve patients' quality of life within a sustainable economic model. Start providing a simple and intuitive patient journey from day one: - For Insurers: a patient journey with results achieved results. - For Hospitals: An end-to-end experience that increases patient acquisition and hospital affiliation. Proud provider of the G-cloud 12 framework. Awarded as a Top 10 Telemedicine Solution Provider in 2021 by Healthcare Tech Outlook. Member of the Swiss InsurTech Hub
Offices: Comendador Araújo nº 565, Conjuntos nºs 601 e 602, do 6º andar, Curitiba, Paraná 80420000, BR · Acre House, 11/15 William Road, NW1 3ER, Londres, GB · Av. Jurubatuba, 261, São Paulo , São Paulo 04583-100, BR · Rua Julio Dinis 728, 7 Direito, Edif. Parque Itália, 7º ANDAR, Porto, Porto 4050-012, PT
telemedicinasoftwareplataforma de saúdetelemedicinesaúde digitaland healthtech
How many Technology jobs are open in Porto, Portugal right now?
There are currently 413 open technology positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Porto, Portugal?
Companies currently hiring include Euronext, TeamViewer, Metyis, AgileEngine, Devoteam, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Porto, Portugal?
Yes — 249 of the 413 open technology positions offer remote or hybrid work (66 remote, 183 hybrid).
How do I apply for Technology jobs in Porto, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.