Bengaluru, Karnataka, India · On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Technical Support, Troubleshooting, Networking Concepts, API, Cloud Platforms
India · Remote OK
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Network Automation, Infrastructure-as-Code, Ansible, Terraform, Python
Manila, Metro Manila, Philippines · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Salesforce Administration, Salesforce Flows, Lightning App Builder, Data Modeling, Security Architecture
Bengaluru, Karnataka, India · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Data Engineering, Snowflake, Apache Airflow, Python, Java
Bengaluru, Karnataka, India · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Terraform, OpenTofu, OpenStack, Rancher, Kubernetes
Bengaluru, Karnataka, India · On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Java, APIs, Spring Security, Web Authentication, SSO
San Ramon, California, United States · On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Event planning, Facilities management, Budget management, Vendor coordination, Logistics planning
San Ramon, California, United States · Hybrid
$108k–$336k/yr
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Revenue enablement, Sales strategy, Sales operations, Leadership development, Onboarding
Manila, Metro Manila, Philippines · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: SIP, VoIP, C++, Java, JavaScript
United States · Hybrid
$106k–$246k/yr
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Software sales, Partner development, Business development, Cloud-based environment, Sales processes
Porto, Portugal · On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Facilities management, Front office operations, Customer service, Communication, Organization
Porto, Portugal · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Kubernetes, CI/CD, GCP, AWS, Azure
Munich, Bavaria, Germany · Remote OK
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Channel development, Software sales, Business development, Partner management, Cloud-based environment
India · Remote OK
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: SQL, Python, Looker, LookML, Data Engineering
United States · Hybrid
$124k–$289k/yr
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Solution consulting, Sales engineering, People management, Demo environment strategy, AI automation
Bengaluru, Karnataka, India · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Full-cycle Recruiting, Technical Sourcing, Stakeholder Management, Candidate Experience, Greenhouse ATS
Porto, Portugal · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Information Security, Cloud Security, Cyber Resiliency, AWS, GCP
Porto, Portugal · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: Information Security, Risk Management, GRC, Risk Assessment, NIST CSF
Bengaluru, Karnataka, India · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: MySQL Administration, Percona Server, Percona XtraDB Cluster, Database Replication, Performance Tuning
Chennai, Tamil Nadu, India · Hybrid
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Skills: AI Architecture, LLMs, RAG, Agent Frameworks, Google Cloud Platform
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the first point of contact for customers to triage, prioritize, and resolve L1 technical issues within SLA guidelines. Collaborate with senior engineers and product teams to document and escalate complex problems across CCaaS product lines.
Requires a Bachelor's degree in Computer Science or Information Technology, with freshers being welcome. Candidates should possess basic knowledge of networking, operating systems, and a strong problem-solving mindset.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are looking for a high-potential Technical Support Apprentice to join our Technical Support Services team, working on next-generation Contact Center as a Service (CCaaS) platforms. This role is designed for early-career professionals who are passionate about enterprise technology and delivering exceptional customer experiences.
As a Technical Support Apprentice, you will work closely with Senior Support Engineers, Product, and Engineering teams to diagnose, resolve, and document technical issues across our CCaaS product lines, including AI-powered voice, digital channels, analytics, automation, workforce management, and integrations platforms.
This is a learning-intensive role that provides real ownership, structured mentorship, and hands-on exposure to enterprise-grade support operations in a fast-growing SaaS environment.
This apprenticeship is designed to develop future Support Engineers, Sr. Support Engineers, and Technical Leads. High performers will have the opportunity to transition into a full-time role with increased ownership across support tiers and customer segments.
Work Location: This role is fully onsite. 5 days a week in office is required.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
The New CX Starts Here. Transformed by AI, Powered by Five9.
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
Offices: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, US
The New CX Starts Here. Transformed by AI, Powered by Five9.
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
Offices: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, US
