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Full-time
Multicultural and inclusive team environment, Work-life balance, Career growth programs, Training and certifications programs, Health insurance, Life insurance
Posted 3d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
Own and support translation platforms such as Trados and GroupShare to ensure stable operations and seamless integration into documentation workflows. Provide first-line support, manage user access, and coordinate with vendors to maintain SLA performance.
Requirements
Requires a senior-level specialist with expertise in translation management systems and application support. Candidates should have a strong understanding of localization workflows, structured content (XML/DITA), and basic API knowledge.
Full job description
Capgemini Engineering
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where can you make a difference. Where no two days are the same.
Your Role
Own and support translation platforms (e.g. Trados, GroupShare, Machine Translation), ensuring stable operations, efficient user support, and seamless integration into documentation workflows. The role is responsible for first-line support, user enablement, and vendor coordination.
Key Responsibilities:
Provide first-line support for RWS tools and manage incident triage (P1–P4)
Administer platform: user access, configuration, updates, and system health
Coordinate escalations with RWS and track SLA performance
Support integration with PIM, CMS, and documentation systems
Train users and create internal guidelines for tool usage
Ensure data handling and system usage comply with internal policies
Drive continuous improvement of translation workflows and cost efficiency
Your Profile
Senior-level specialist combining technical platform ownership, support expertise, and localization/translation knowledge, capable of bridging IT, documentation teams, and external vendors
Experience with translation management systems (RWS tools preferred: Trados, GroupShare, ContentFlow)
Strong background in application support / system administration
Understanding of localization workflows (TM, terminology, MT + post‑editing)
Ability to troubleshoot incidents, analyze root causes, and work with ticketing systems
Understanding and ability to troubleshoot virtual desktop setup and applications installed
Familiarity with structured content (XML/DITA) and documentation environments (preferred)
Basic knowledge of APIs and system integrations and SFTP
Strong stakeholder and vendor management skills
What you'll love about working here
Join a multicultural and inclusive team environment.
Enjoy a supportive atmosphere promoting work-life balance.
Engage in exciting national and international projects.
Hybrid work.
Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
Training and certifications programs.
Health and life insurance.
Referral program with bonuses for talent recommendations.
Great office locations.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Dubai Internet City, Dubai, 502420, AE · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU
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