Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported by innovating and…
Skills: Product Support, Cross-functional Collaboration, Parts Analysis, Reliability Improvement, System Installation
Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and …
Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and …
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and l…
Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and …
Skills: Technical Training Design, Automated Test Equipment, Board Repair, Component-Level Troubleshooting, IPC Compliance
Lear For You We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you. A path to a better career. A better future.…
Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and …
Skills: Technical Writing, Process Documentation, Root Cause Analysis, Revision Control, Stakeholder Management
Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and …
Job Summary: onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle el…
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Full-time
bachelor degree
Posted 21d ago
~40 hrs/week
Responsibilities
Serve as a core representative for product platforms to align field and factory operations while resolving complex technical escalations. Lead reliability improvement programs, manage field upgrades, and define serviceability strategies for Field Replaceable Units.
Requirements
Requires a Bachelor's degree in Engineering with 5 to 10 years of relevant industry experience in product support or automation. Candidates should possess strong troubleshooting skills and experience in semiconductor test or HDD environments.
Full job description
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported by innovating and learning something new every day.
We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
Serve as a core PSG representative for both existing and new product platforms, ensuring alignment between field and factory operations
Drive cross-functional collaboration with Field Teams, Engineering (HW/SW), and Cebu Repair Operations to resolve field issues and escalations
Lead parts analysis initiatives and drive reliability improvement programs based on failure trends
Actively participate in new product development meetings, providing product support and reliability input
Support system installations by coordinating with install teams on tools, resources, and readiness requirements
Define and implement Field Replaceable Unit (FRU) strategies to optimize serviceability and turnaround time
Plan, organize, and manage field upgrades, repair activities, new product introduction (NPI), product transfers, and non-recurring (NR) projects
Partner with documentation teams to ensure accuracy and completeness of service and technical materials
Monitor and evaluate part reliability for new products, driving corrective actions as needed
Develop and publish reliability reports based on field performance data and failure analysis
Travel requirement: up to 20%
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join this mission, take a closer look at the minimum criteria for the position.
Bachelor’s degree in engineering (Mechanical, Electrical, or Electromechanical preferred)
Minimum of 5–10 years of relevant industry experience
Proven ability to work in a collaborative, cross-functional environment
Hands-on, detail-oriented, and team-focused mindset
Strong critical thinking and advanced troubleshooting skills for complex system-level issues
Experience in Product Support, Field Applications, or similar roles is preferred
Background in automation and system-level troubleshooting is an advantage
Experience in Hard Disk Drives (HDD), System Level Test (SLT), or semiconductor test environments is highly desirable
Technical Project Management experience is a plus
Strong verbal and written communication skills, with the ability to effectively engage cross-functional stakeholders
We are only considering candidates local to position location and are unable to provide relocation for this position.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
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Related keywords
Mechanical EngineeringElectrical EngineeringElectromechanical EngineeringHard Disk DrivesHDDSystem Level TestSLTSemiconductor TestNPIProduct TransferFRUFailure AnalysisReliability ReportsTechnical Project ManagementAutomationField Support
Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs.
Offices: 600 Riverpark Drive, North Reading, MA 01864, US · 30701 Agoura Rd, Agoura Hills, CA 91301, US · 875 Embedded Way, San Jose, CA 95138, US · Coyol Free Zone, Building 50B, Alajuela, La Garita 20113, CR · 21440 W Lake Cook Rd, Deer Park, Illinois 60010, US