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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide technical support to international customers via voice process. Handle inbound calls and maintain call quality goals to ensure customer satisfaction.
Requires a minimum of an intermediate or high school diploma with exceptional spoken English skills. Candidates must have strong technical knowledge of hardware, software, and networking.
Foundever India Pvt Ltd
Foundever is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Greetings from Foundever!!
Foundever is hiring for International Technical Support Voice Process.
Job Details:
1. Age: 18 years to 35 years
2. Minimum Qualification Intermediate (or +2 equivalent).
3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
4. Experience Any Under Grad or Graduate Freshers.
5. Communication skills: Exceptional Spoken skills in English
6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Salary: As per Market Standards
Note: Any candidate applying for this position should be okay to work from the office.
Experience: Any Under Grad/Graduate Freshers can apply.
Job Profile:
1. International Voice (Technical Support)
All Interviews will happen over telephonic or Skype.
The selected candidates should be able to join ASAP and have all documents handy for background verification.
You can refer your friends too!!!
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
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