Capital City of Prague, Prague, Czechia · Remote OK
Entry level
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…
Skills: German Fluency, English Fluency, Technical Troubleshooting, ITSM Tools, MS Office
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Capital City of Prague, Prague, Czechia · Hybrid
Mid level
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D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…
Skills: IT Support, Service Desk, Windows OS, Linux OS, Mac OS
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Full-time
Minimum 5 weeks of vacation, Paid sick days, Meal vouchers, Birthday voucher, Wedding voucher, New born surprise voucher
Posted 35d ago
~40 hrs/week
Remote in Prague, Prague, Czechia
Responsibilities
Provide technical troubleshooting for hardware, software, and mobile devices while meticulously documenting issues in an ITSM tool. Manage ticket backlogs and collaborate with onsite technicians to improve service through knowledge script creation.
Requirements
Candidates must be fluent in German and English with strong analytical and communication skills. A criminal record extract not older than three months is required for declaration.
Full job description
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Task and Responsibilities:
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
Meticulous documentation of end user issues in ITSM tool
Adherence to processes and knowledge documents
Ticket backlog management
Continuous service improvement activities – knowledge script creation, training document updates etc.
Close collaboration with Onsite IT technicians
Language skills: fluent German and English, other languages are advantage
Advanced MS Office apps knowledge a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task
Ability to work independently and effectively
Readiness to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies.
Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals.
Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management.
Company Profile
Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT.
Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified.
We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.
Offices: Junkholzweg 1, Kaiseraugst, Aargau CH-4303, CH · Wiesentalstrasse 74a, Lörrach, Baden-Württemberg DE-79539, DE · 15770 Dallas Pkwy, Dallas, Texas 75248, US · City Point Building, Hvězdova 1689/2a, 140 00 Praha 4-Nusle, Prague, Prague 4 CZ-140 00, CZ · Kaiserbergstraße 8, Kufstein, Tyrol AT-6330, AT
IT InfrastructureClient ServicesSharePoint developmentService DeskLab ServicesApplication ManagementQuality ManagementValidationQualificationIT Security
How many Technology jobs are open in Capital City of Prague, Czechia right now?
There are currently 265 open technology positions in Capital City of Prague, Czechia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Capital City of Prague, Czechia?
Companies currently hiring include Erste Digital, Keyloop, Veeam Software, Shoptet, Microsoft, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Capital City of Prague, Czechia?
Yes — 187 of the 265 open technology positions offer remote or hybrid work (30 remote, 157 hybrid).
How do I apply for Technology jobs in Capital City of Prague, Czechia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.