Clera home
·Dashboard

Jobs at D-ploy GmbH (Now Hiring) — 19 open

D-ploy GmbH logoD-ploy GmbH

Junior Service Desk Agent (Basel, Onsite, English, German)

Bubendorf, Basel-Landschaft, Switzerland · On-site

Entry level

D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We are proud to offer our customers innovative a…

Skills: Technical Troubleshooting, Hardware Support, Software Support, Mobile Device Management, ITSM Tools

D-ploy GmbH logoD-ploy GmbH

IT Service Desk Analyst (Remote, German, French)

Czechia · Remote OK

Entry level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: Technical Troubleshooting, First Level Support, Hardware Migration, Documentation, Problem Solving

D-ploy GmbH logoD-ploy GmbH

Network Engineer (L2/L3, Physical & Logical Support, Kundl, English, German)

Kundl, Tyrol, Austria · On-site

Senior

D-ploy is a company specializing in IT and Engineering Solutions, with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are proud to provid…

Skills: Network Infrastructure Deployment, OSI Layer 1-3 Troubleshooting, Fiber Optics Management, Cisco Nexus & Catalyst, Routing and Switching

D-ploy GmbH logoD-ploy GmbH

IT Onsite Technician (Petaling Jaya, IT Support, Contractor, Malaysia)

Petaling Jaya, Selangor, Malaysia · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: Technical Troubleshooting, Hardware Support, Software Support, Mobile Device Management, Service Now

D-ploy GmbH logoD-ploy GmbH

Onsite Support Engineer (Athens, 1/2L Support, English/Greek)

Athens, Attica, Greece · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-lea…

Skills: First Level Support, Second Level Support, Hardware Troubleshooting, Software Troubleshooting, Mobile Device Management

D-ploy GmbH logoD-ploy GmbH

Onsite Support Specialist (Rueil-Malmaison, French, English, full time)

Rueil-Malmaison, Ile-de-France, France · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: Desktop Support, Network Troubleshooting, Active Directory, VPN Implementation, Asset Management

D-ploy GmbH logoD-ploy GmbH

Workforce Strategy Advisor

Capital City of Prague, Prague, Czechia · Hybrid

Senior

We are looking for a Workforce Strategy Advisor to help shape and optimize workforce planning, organizational design, and talent strategy to support business growth and operational effectiveness. Tasks and Responsibiliti…

Skills: Workforce Planning, Organizational Design, Talent Strategy, Data Analysis, Stakeholder Management

D-ploy GmbH logoD-ploy GmbH

IT Support Technician (München-Pasing, Vorort, Deutsch+Englisch)

Munich, Bavaria, Germany · On-site

Mid level

D-ploy ist Anbieter von Informatik-Dienstleistungen mit Hauptsitz in der Schweiz und Niederlassungen in Deutschland, Österreich, USA, der Tschechischen Republik und im Vereinigten Königreich. Seit 2003 haben wir umfassen…

Skills: Windows 10/11, Media Technology Support, Mobile Device Management, Printer Administration, ITIL v3/v4

D-ploy GmbH logoD-ploy GmbH

L2/L3 LAN/WAN Network Engineer - Ghent

Ghent, Flanders, Belgium · On-site

Senior

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including, Switzerland, Germany, Czech Republic, Austria, the UK, as well as the USA. We pride ourselves on delivering innovati…

Skills: Palo Alto Networks, Cisco Meraki, LAN/WAN Operations, SD-WAN, BGP

D-ploy GmbH logoD-ploy GmbH

Onsite IT Support (Onsite, Lendava, Slovenian/English, Field Service)

Lendava, Mura, Slovenia · On-site

Mid level

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region in…

Skills: Technical Support, Hardware Installation, Software Configuration, Network Troubleshooting, Windows OS

D-ploy GmbH logoD-ploy GmbH

IT Onsite Support (Wehr, Vor Ort, Deutsch+Englisch)

Wehr, Baden-Württemberg, Germany · On-site

Mid level

D-ploy ist ein Unternehmen für IT und Engineering Solutions mit Aufträgen weltweit, einschließlich der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA. Wir sind stolz darauf, zahlreichen bra…

Skills: First-level support, Second-level support, ITIL, Hardware installation, Software configuration

D-ploy GmbH logoD-ploy GmbH

Service Desk L1 Agent (On-site - Ghent)

Ghent, Flanders, Belgium · On-site

Senior

We are currently looking for a Service Desk / Onsite IT Team Lead to join our team in Ghent. This is a hands-on leadership role combining daily coordination of onsite IT resources with direct involvement in operational s…

Skills: IT Support Leadership, Technical Troubleshooting, ITSM Tools, Incident Management, Service Request Management

D-ploy GmbH logoD-ploy GmbH

Business Data Migration Consultant - Finance (SAP)

Brazil · Remote OK

Senior

D-ploy is a company providing IT and engineering solutions with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are proud to deliver outst…

Skills: SAP Finance, Data Migration, Data Cleansing, Data Mapping, Stakeholder Management

D-ploy GmbH logoD-ploy GmbH

IT Onsite Support (Cork, 1st/2nd Level Support, Part-time, Weekend)

Cork, Munster, Ireland · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: 1st Level Support, 2nd Level Support, Desktop Infrastructure, Active Directory, Exchange

D-ploy GmbH logoD-ploy GmbH

IT Onsite Support (Cork, 1st/2nd Level Support, Part-time, Weekend)

Cork, Munster, Ireland · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: 1st Level Support, 2nd Level Support, Desktop Infrastructure, Active Directory, Exchange

D-ploy GmbH logoD-ploy GmbH

IT Onsite Support (Cork, 1st/2nd Level Support)

Cork, Munster, Ireland · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: 1st Level Support, 2nd Level Support, Desktop Infrastructure, Active Directory, Exchange

D-ploy GmbH logoD-ploy GmbH

IT Onsite Support (Cork, 1st/2nd Level Support)

Cork, Munster, Ireland · On-site

Mid level

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative an…

Skills: 1st Level Support, 2nd Level Support, Desktop Infrastructure, Active Directory, Exchange

D-ploy GmbH logoD-ploy GmbH

PMO Manager

Capital City of Prague, Prague, Czechia · Hybrid

Senior

We are looking for a PMO professional to support a large-scale cross-market transformation program, ensuring strong governance, integrated planning, RAID management, and high-quality reporting across multiple workstreams…

Skills: PMO Management, Governance, Integrated Planning, RAID Management, Reporting

D-ploy GmbH logoD-ploy GmbH

Data Analyst with spectroscopy background

Czechia · Remote OK

Mid level

We are looking for a Data Analyst with expertise in spectroscopy (NIR required), chemometrics, and multivariate data analysis to support the monitoring, validation, and maintenance of authentication models, working close…

Skills: Spectroscopy, NIR, Chemometrics, Multivariate Data Analysis, PCA

D-ploy GmbH logo

Junior Service Desk Agent (Basel, Onsite, English, German)

D-ploy GmbH

Bubendorf, Basel-Landschaft, Switzerland • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • professional certificate
  • Gift Vouchers, Employee Referral Program, Development Opportunities, Career Advancement, Company-sponsored Events, Competitive Salary and Benefits Package
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Provide technical troubleshooting for hardware, software, and mobile devices as a walk-in support point. Manage ticket backlogs and contribute to continuous service improvement through documentation and training updates.

Requirements

Candidates should be IT-educated or have hands-on experience with fluency in both German and English. Strong analytical skills and the ability to provide a clean criminal record extract are required.

Full job description

D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.

We are proud to offer our customers innovative and superior services and solutions. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to the success and value of their business.

We are looking for committed, flexible, and solution-oriented individuals who would like to be part of a dynamically growing and international organization. We focus on creating value where IT matters. Join us!

Tasks and Responsibilities:
  • Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
  • Act as a walk-in support point and deliver hands-on, immediate assistance to users
  • Documentation of end user issues in ITSM tool
  • Adherence to processes and knowledge documents
  • Ticket backlog management
  • Continuous service improvement activities – knowledge script creation, training document updates etc.
  • Close collaboration with Onsite IT technicians
  • Ideally IT-educated (e.g., IT school, apprenticeship) or some hands-on experience
  • Language skills: fluent German and English, other languages are advantage
  • Strong problem solving/analytical abilities
  • Good communication skills
  • Attention to detail and ability to multi-task
  • Ability to work independently and effectively
  • Readiness to follow direction and best practices
  • Planning and organizing skills
  • Team player and supportive personality
  • Candidates have to declare Criminal record extract not older than three months
  • Broad range of tasks, responsibilities, and projects
  • Gift vouchers (birthday, wedding, newborn surprises)
  • "Fishing for Friends" – our employee referral program
  • Development opportunities and career advancement
  • Friendly and international work environment
  • Company-sponsored events
  • Competitive salary and benefits package

Is IT in your DNA?

Related keywords

ITSMService DeskTechnical SupportHardwareSoftwareMobile DevicesTicket ManagementTroubleshootingIT SupportBaselBubendorf

About D-ploy GmbH

LinkedInVisit site

We D-ploy, you N-joy

Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2003
Headquarters
Kaiseraugst, Aargau
LinkedIn followers
25,525

D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies. Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals. Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management. Company Profile Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT. Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified. We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.

Offices: Junkholzweg 1, Kaiseraugst, Aargau CH-4303, CH · Wiesentalstrasse 74a, Lörrach, Baden-Württemberg DE-79539, DE · 15770 Dallas Pkwy, Dallas, Texas 75248, US · City Point Building, Hvězdova 1689/2a, 140 00 Praha 4-Nusle, Prague, Prague 4 CZ-140 00, CZ · Kaiserbergstraße 8, Kufstein, Tyrol AT-6330, AT

IT InfrastructureClient ServicesSharePoint developmentService DeskLab ServicesApplication ManagementQuality ManagementValidationQualificationIT Security
View all jobs at D-ploy GmbH

About D-ploy GmbH

LinkedInVisit site

We D-ploy, you N-joy

Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2003
Headquarters
Kaiseraugst, Aargau
LinkedIn followers
25,525

D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies. Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals. Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management. Company Profile Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT. Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified. We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.

Offices: Junkholzweg 1, Kaiseraugst, Aargau CH-4303, CH · Wiesentalstrasse 74a, Lörrach, Baden-Württemberg DE-79539, DE · 15770 Dallas Pkwy, Dallas, Texas 75248, US · City Point Building, Hvězdova 1689/2a, 140 00 Praha 4-Nusle, Prague, Prague 4 CZ-140 00, CZ · Kaiserbergstraße 8, Kufstein, Tyrol AT-6330, AT

IT InfrastructureClient ServicesSharePoint developmentService DeskLab ServicesApplication ManagementQuality ManagementValidationQualificationIT Security
View all jobs at D-ploy GmbH

Similar companies hiring

Capgemini (1809)Hewlett Packard Enterprise (1107)Oracle (962)PACS (890)CONA Services (725)NTT DATA North America (616)Verizon (548)Mastercard (515)KBR, Inc. (511)VOIS (488)Duke Health Technology Solutions (419)Virginia Information Technologies Agency (412)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty