Sydney, New South Wales, Australia · Hybrid
Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressiv…
Skills: Scaled Agile Framework (SAFe), Agile Coaching, Jira Configuration, Change Leadership, PI Planning
Sydney, New South Wales, Australia · Hybrid
74% of people who need legal help never get it – you’ll help build the product changing that Be at the forefront of AI and how it’s driving the legal industry forward Lead a team of engineers as a hands-on tech lead with…
Skills: JavaScript, TypeScript, React, Node.js, System Design
Sydney, New South Wales, Australia · On-site
Principal Software Engineer, Customer Channels, Data & AI Business Banking Technology *Multiple Roles* *Sydney & Melbourne locations* Lead the technology strategy behind AI-enabled customer and banker experiences.Shape t…
Skills: Distributed Systems, API-First Architecture, Event-Driven Architecture, Microservices, Domain-Driven Design
Sydney, New South Wales, Australia · On-site
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
Skills: System Integration, Data Exchange, Interoperability, APIs, Middleware
Sydney, New South Wales, Australia · On-site
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
Skills: Database Development, Data Modelling, Performance Optimisation, Secure Data Environments, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
Skills: Database Administration, Performance Tuning, Backup and Recovery, Database Security, Enterprise Database Platforms
Sydney, New South Wales, Australia · On-site
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustai…
Skills: Backend Development, Database Integration, API Development, Scalable Data Services, Secure Data Services
Sydney, New South Wales, Australia · On-site
Principal Software Engineer, Customer Channels, Data & AI Business Banking Technology *Multiple Roles* *Sydney & Melbourne locations* Lead the technology strategy behind AI-enabled customer and banker experiences.Shape t…
Skills: Distributed Systems, API-First Architecture, Event-Driven Architecture, Microservices, Domain-Driven Design
Sydney, New South Wales, Australia · Hybrid
Join the National Leader in Cloud-Based Property Management Our Story PropertyMe is Australia’s #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals…
Skills: .NET, C#, Web APIs, JavaScript, TypeScript
Sydney, New South Wales, Australia · Remote OK
About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first, insurance platform, …
Skills: UI Design, UX Design, Figma, Interactive Prototyping, Design Systems
Sydney, New South Wales, Australia · Hybrid
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, a…
Skills: Java, SpringBoot, JavaScript, AJAX, CSS
Sydney, New South Wales, Australia · Hybrid
What's the role? Reporting directly to the Head of Domain Architecture Digital Product and Publishing, as the Digital Solution Architect, you will be instrumental in designing and executing solution architectures that al…
Skills: Solution Architecture, Cloud Architecture, AWS, AI/ML, LLM
Sydney, New South Wales, Australia · On-site
Staff Software Engineer, Customer Channel, Data & AI Business Banking Technology *Multiple roles* *Sydney or Melbourne locations* Shape the future of digital customer and colleague experiences across Business Banking.Inf…
Skills: Software Engineering, Cloud-Native Applications, API Design, Distributed Systems, Microservices
Sydney, New South Wales, Australia · On-site
Staff Software Engineer, Customer Channel, Data & AI Business Banking Technology *Multiple roles* *Sydney or Melbourne locations* Shape the future of digital customer and colleague experiences across Business Banking.Inf…
Skills: Software Engineering, Cloud-Native Applications, API Design, Distributed Systems, Microservices
Sydney, New South Wales, Australia · Hybrid
About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first, insurance platform, …
Skills: Mobile UI Design, Figma, Interactive Prototyping, iOS Human Interface Guidelines, Android Material Design
Sydney, New South Wales, Australia · On-site
Job Details: Must Have Skills: Translate business requirements into High-Level Designs (HLD) and technical user stories. Strong experience in Appian application design. Should have Integration Skills, Data & Database Kno…
Skills: Appian Application Design, High-Level Design (HLD), Technical User Stories, Integration Skills, Data & Database Knowledge
Sydney, New South Wales, Australia · On-site
Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond t…
Skills: Customer Success Management, Cybersecurity, Stakeholder Management, Technical Account Management, Cloud Infrastructure
Sydney, New South Wales, Australia · On-site
Sales Development Representative (SDR) Location: Sydney, Australia About Josys Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack su…
Skills: Outbound Prospecting, Lead Qualification, Cold Calling, Email Outreach, LinkedIn Prospecting
Sydney, New South Wales, Australia · Hybrid
$156k–$175k/yr
Sydney Digital Innovation & Development/Digital and Information Services/People, Performance & Technology Full Time/Permanent $155,826 - $174,619 per annum plus superannuation Caring for our city, creating a future for a…
Skills: .NET, Web Application Development, Software Maintenance, Technical Environment Management, Written Communication
Sydney, New South Wales, Australia · On-site
Position: Quantexa Engineer Roles and Responsibilities: · Quantexa ETL and Scoring Development, configuration and enhancements. · Technical delivery of Quantexa implementation utilizing the below support tools and method…
Skills: Quantexa, Scala, Spark, ETL, Kubernetes
Sydney, New South Wales, Australia • Hybrid
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Lead the implementation of Scaled Agile (SAFe) ways of working across digital, technology, and operational teams to improve delivery flow and predictability. This includes facilitating organization-wide ceremonies, optimizing Jira workflows, and coaching leadership and squads on agile accountabilities.
Requires proven experience leading large-scale Agile implementations and deep practical expertise in configuring Jira for scaled delivery. A SAFe certification and experience working within highly regulated environments, such as financial services, are highly desired.
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
The Senior Agile Coach will play a pivotal part in shaping how AFCA delivers. You’ll lead the embedment of scaled agile ways of working across digital, technology and operational teams, crucial to bringing momentum, consistency and confidence to delivery.
This is a hands‑on role combining coaching, change leadership and practical execution. From working side‑by‑side with teams to designing fit‑for‑purpose Jira workflows, you’ll lift delivery flow, predictability and outcomes in a complex, highly regulated environment undergoing significant transformation.
This is initially a 2 year max term contract.
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].
We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.
The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.
We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments and advice. We provide fair, independent and effective solutions for financial disputes. Established in 2018, AFCA is Australia’s only ombudsman service for the financial services sector. We work with consumers, small businesses, industry, regulators and Government, to raise standards and reduce financial disputes through innovative solutions, education and communication. We deliver to the Australian community services that are easy to use, free for complainants, efficient, timely and impartial. AFCA’s diverse workforce is made up of more than 1600 team members from across Victoria and New South Wales, with expertise in dispute resolution, finance, insurance and superannuation. Our people are driven by our values to be fair and independent, transparent and accountable, honest and respectful and proactive and customer focused. We’re passionate about fairness and delivering a trusted and ethical service and excellent customer experience . Our culture and workplace reflects the diversity of those we serve. We share a vision to be a world class ombudsman service: raising standards and minimising disputes; meeting diverse community needs, and trusted by all. AFCA considers complaints that previously would have been handled by the Financial Ombudsman Service, the Credit Investments Ombudsman and the Superannuation Complaints Tribunal. Follow us for latest news, updates and to find out more about the work we do.
Offices: GPO Box 3, Melbourne, Victoria 3001, AU
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