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Full-time
Flexible working, Hybrid working, Additional time off, Gym membership, Access to sailing and yacht events, LEAP Home program
Posted 26d ago
~40 hrs/week
Responsibilities
You will act as a human support layer for an AI legal product, resolving backend issues and translating manual interventions into product improvements. You will also manage inbound requests from law firms and assist them in integrating their matters with the AI system.
Requirements
The role requires solid family law paralegal experience and the ability to exercise sharp judgment in ambiguous situations. Strong written communication skills and a curious, product-oriented mindset are essential for collaborating with the development team.
Full job description
Be a Family Law Paralegal, in a tech company – at the intersection of family law and AI
Maybe you are studying your law degree, or you’re a seasoned Paralegal – apply now and experience the world of LegalTech!
Your hands-on family law experience directly shapes what gets built – every fix you make becomes product
Flexible, hybrid Sydney or Brisbane based role – 3+ days a week in the office
About AI Paralegal
AI Paralegal is part of CORTO, a cutting-edge software company dedicated to revolutionising the legal industry. Our mission is to empower legal practitioners with AI-driven solutions that streamline their workflow, boost productivity, and provide more efficient client service.
AI is transforming the legal industry and CORTO is at the forefront of this change. There is a huge opportunity for law firms to save time, money and to add more value to their client base. This is where AI Paralegal comes in. AI Paralegal is a startup transforming the way legal work is done to unlock new value for law firms and their clients. We will be utilising our in-house expertise and the power of AI to save hours of work and transform the way law firms provide access to legal justice.
Built on Adieu’s advanced AI technology, AI Paralegal functions as a digital paralegal drafting documents, managing workflows, and handling repetitive legal tasks with speed and precision. By integrating seamlessly with LEAP’s ecosystem, it empowers firms to increase efficiency, scale capacity, and drive measurable profitability from every matter.
What you'll do
This is a paralegal role inside a tech team, so you’ll be doing paralegal work but not as you know it. You’ll be the human backing our AI Paralegal product – stepping in when the AI hits its edge, fixing what needs fixing in the backend, and translating every manual intervention into product improvements so we don’t have to do it again. Family law is your home turf, and your judgment is what turns a support request into a better product.
To make this happen you will:
Pick up inbound requests from law firms in real time – Intercom-style messages that land with full context, ready for you to act on
Jump into the backend of our system and resolve whatever the AI couldn’t – tweaking, fixing, completing the work the firm needed
Get on the phone with clients and lawyers when needed – using your family law experience to read between the lines, ask the right question, and figure out what should actually happen
Translate every manual intervention into a clear product ticket for the dev team – not just describing what happened, but framing what it means for the product so it works even better going forward
Prioritise across a reactive queue – you won’t know what each day looks like, and turning the right things around quickly matters
Help firms to get their existing matters ready for their AI Paralegal
Workshop new features with the team to help family law firms get the most out of their AI Paralegal
What you’ll bring
Solid family law paralegal experience – ideally across more than one firm, so you’ve seen how different practices do things
The ability to hold your own with family lawyers and push back if needed
Sharp judgment in ambiguous situations – you can read between the lines and figure out what someone actually needs
An eye for detail
Strong written communication – your tickets and notes are what the dev team builds from
Comfortable with reactive, fast-moving work – you can prioritise, switch context, and turn things around quickly
Curious about how AI is changing legal work – and excited to be part of building it
You are the type of person who
Wants more from your legal career and is looking for something that isn’t another law firm
Looks at a problem and immediately thinks about how to stop it happening again, not just fix it now
Wants your opinion to count – you’d rather have a voice in shaping how things work than fit into someone else’s process
Thinks like a product person, even if you’ve never had the title – you can articulate why something matters, not just what happened
CORTO is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.
Why join CORTO?
Your work matters. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
Work with a group of authentic, passionate people who love what they do.
Well-funded and global. CORTO is part of ATI Global – one of the largest international LegalTech companies.
Flexible and hybrid working. We engage, share, and collaborate on ideas and workflows.
Career and learning opportunities - we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us.
Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
We value your well-being with additional time off, gym membership and other perks.
Fast-paced tech environment, if we don't disrupt ourselves someone else will do it!
Access to LEAP Home - a program unique to the ATI Group to support you in buying your primary residence.
Related keywords
ParalegalFamily LawLegalTechArtificial IntelligenceSoftwareWorkflow AutomationLEAPIntercomProduct DevelopmentLegal OperationsClient ServiceBackend SupportDigital TransformationLegal Practice
AI-powered productivity solutions for legal professionals
Industry
Software Development
Company size
51-200 employees
Founded
2023
Headquarters
Sydney, New South Wales
LinkedIn followers
5,759
CORTO is AI-powered legal software that helps legal professionals get fast answers, draft complex legal documents, conduct legal research, automate legal tasks and improve productivity.
Trusted by thousands of law firms worldwide, CORTO’s Legal-AI technology continues to prove its value in making legal work faster and more efficient.
Offices: 55 Market St, Sydney, New South Wales 2000, AU · San Francisco, US · 55 Market St, Level 10, Sydney, New South Wales 2000, AU
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