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Full-time
Posted 12d ago
~40 hrs/week
Responsibilities
Lead the data science function for Taiwan's Search and Discovery organization to optimize customer experience and business performance. This includes designing experiments, building datasets, and optimizing ML ranking models and LLMs.
Requirements
Requires over 7 years of data science experience in customer-facing tech, including 3+ years of leadership experience. Proficiency in SQL, R/Python, statistics, and a strong understanding of ML concepts are essential.
Full job description
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Search and Discovery
The Search and team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!
What You Will Do
Own the Data Science function within a core pillar of Taiwan’s Search and Discovery org
Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance
Lead experiment ideation, design, measurement, and interpretation
Build datasets to increase the speed and accuracy with which the team analyzes data
Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized
Basic Qualifications
7+ years experience as a data scientist/analyst in customer-facing technology companies
3+ years of experience leading a data science/analytics team
Expertise in experimentation and statistics
Strong coding skills, including SQL and R/Python
Experience with massive datasets, with an understanding of how to optimize data extraction
Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
Understanding of ML concepts, and how different model configurations affect model outcomes
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is a U.S.-based Fortune 150 tech company listed on the New York Stock Exchange (NYSE: CPNG).
Industry
Software Development
Company size
10,001+ employees
Founded
2010
Headquarters
Seattle, Washington
LinkedIn followers
262,679
Total funding
$3.4B
Coupang is a technology and Fortune 150 company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Eats, Play, Rocket Now, and Farfetch.
Offices: 720 Olive Way, Seattle, Washington 98101, US · 570, Tower 730, Songpa-daero, Songpa-gu, Seoul, Seoul 05510, KR · 605 Fairchild Dr, Mountain View, CA 94043, US · 2889 Jin Ke Lu, Pudong Xinqu, Shanghai, Shanghai 201203, CN · Wangjing West Garden, Chaoyang District, 10F Botai Building, Beijing, Beijing 100022, CN
How many Software jobs are open in Shanghai, China right now?
There are currently 669 open software positions in Shanghai, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Shanghai, China?
Companies currently hiring include Apple, NVIDIA, DXC Technology, Qualcomm, Bosch, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Shanghai, China?
Yes — 122 of the 669 open software positions offer remote or hybrid work (21 remote, 101 hybrid).
How do I apply for Software jobs in Shanghai, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.