Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Customer Success Management, Account Management, Stakeholder Management, Product Adoption, Churn Mitigation
Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Customer Success Management, Account Management, SaaS, Stakeholder Management, Customer Retention
Porto, Portugal · Remote OK
Director of Product Management — Talkdesk Applications Platform We are looking for a strategic, platform-minded leader to own the Applications Platform product area at Talkdesk, a market-leading, cloud-native Customer Ex…
Skills: Platform Product Management, SaaS Architecture, Identity and Access Management, Billing and Monetization, API Design
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Node.js, Microsoft Azure, REST APIs, JavaScript, HTML
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Kotlin, Jetpack Compose, Android SDK, MVVM, MVI
Porto, Portugal · On-site
Join us a QA Principal Are you ready to shape the future of capital markets? We are looking for a QA Principal to join the Euronext Securities team in Porto. Euronext Securities is at the forefront of post-trade services…
Skills: Automated Testing Frameworks, AI-driven Testing Tools, CI/CD Pipelines, Software Quality Assurance, Python
Porto, Portugal · Remote Solely
$30k–$65k/yr
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM
Porto, Portugal · Remote Solely
$30k–$65k/yr
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: Vanilla JS, ReactJS, Redux, Firebase, Typescript
Porto, Portugal · Remote Solely
$30k–$65k/yr
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: TypeScript, Node.js, Google Cloud Platform, AWS, Azure
Porto, Portugal · Hybrid
Company Description Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide…
Skills: Team Leadership, Scrum Master, Agile Framework, IT Infrastructure, IT Development
Porto, Portugal · Remote OK
🟢 At Dev.Pro, a US-based company, we're looking for contractors to work on projects that impact millions of people around the world. But we know it’s the people behind the tech who make it all happen, and we're looking …
Skills: Product Design, Interaction Design, Design Systems, Rapid Prototyping, User Research
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: Java, Spring Boot, AWS, Microservices, Docker
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: Java, Quarkus, Spring, JPA/Hibernate, AWS
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Agile Project Management, B2C SaaS, Software Architecture, API Knowledge, Jira
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Data Management, Data Stewardship, PIM Systems, Inriver, Salsify
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Data Management, Data Stewardship, PIM Systems, inRiver, Salsify
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: SQL, Data Modeling, ETL/ELT Pipelines, Cloud Data Platforms, Dimensional Modeling
Porto, Portugal · On-site
$1k–$1k/mo
Descrição da empresa A Inetum é um líder global em serviços de TI, dedicado a fornecer soluções inovadoras aos seus clientes. Estamos comprometidos em promover um ambiente de trabalho dinâmico e inclusivo, que valoriza a…
Skills: NGIN, Shipnet, Sossis, Oracle, PostgreSQL
Porto, Portugal · Hybrid
#WeAreIn for jobs that impact everyone's life. From data to deployment, join us in building intelligent systems. As a Manager Machine Learning Engineering in the Software & Data Science team, get ready to program the int…
Skills: Machine Learning, Natural Language Processing, Large Language Models, Generative AI, Retrieval-Augmented Generation
Porto, Portugal · Remote OK
Insurance is one of the world's largest industries and one of the most painful to interact with. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all o…
Skills: Node.js, TypeScript, Nest.js, Vue, React
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Act as a trusted advisor for mid-market customers to drive product adoption, retention, and measurable business value. Manage customer health metrics and collaborate with internal teams to identify growth opportunities and prevent churn.
Requires 2-5 years of experience in Customer Success or Account Management, preferably within the SaaS industry. Candidates must possess strong communication skills and a data-driven mindset to manage multiple customer portfolios scalably.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
As a Mid-Market Customer Success Manager (CSM) at TeamViewer, you will act as a trusted advisor to a portfolio of mid-sized customers, ensuring they achieve measurable business value from our solutions.
You will manage a larger, dynamic portfolio of customers, focusing on driving adoption, retention, and scalable customer engagement. By combining strong relationship management with data-driven insights, you will play a key role in securing long-term customer success and identifying growth opportunities.
Customer Relationship & Engagement
Manage a portfolio of mid-market customers across multiple industries and regions
Build trusted relationships with key stakeholders and act as the primary post-sales contact
Drive structured engagement through regular touchpoints, lifecycle outreach, and business reviews
Establish yourself as a strategic partner while maintaining scalability across your customer base
Adoption & Value Realization
Ensure successful onboarding and enablement of customers
Drive product adoption and help customers maximize the value of TeamViewer solutions
Guide customers in translating use cases into measurable business outcomes
Support customers in realizing ROI and achieving their defined success criteria
Customer Health & Risk Management
Monitor customer health, engagement, and usage metrics to proactively identify risks
Develop and execute mitigation plans to prevent churn and improve retention
Maintain clear visibility on renewal status, customer sentiment, and success plan progress
Commercial Awareness & Growth
Identify upsell and cross-sell opportunities within your portfolio
Collaborate closely with Sales and Account Managers to drive account expansion
Contribute to predictable renewals and overall net revenue retention
Internal Collaboration & Voice of the Customer
Act as the voice of the customer internally by sharing insights with Product, Marketing, and Engineering
Coordinate cross-functional teams (Sales, Support, Solutions Engineering) to resolve customer needs
Contribute to improving customer success processes and scalable engagement models
2–5 years of experience in Customer Success, Account Management, or a similar customer-facing role (preferably in SaaS/software)
Proven ability to manage multiple customers simultaneously in a structured and scalable way
Strong communication, presentation, and stakeholder management skills
Ability to understand technical concepts and translate them into customer value
Comfortable using CRM and customer success tools
Experience in driving customer adoption, retention, and satisfaction
Highly organized with strong prioritization and problem-solving capabilities
Data-driven mindset with experience analyzing customer health and usage metrics
Experience working cross-functionally in an international environment
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Creating a world that works better
TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces - from small to medium sized businesses to the world’s largest enterprises - empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance - leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com. Imprint: TeamViewer Germany GmbH Bahnhofsplatz 2 73033 Göppingen Germany CEO: Oliver Steil CFO: Michael Wilkens CRO: Mark Banfield CPTO: Mei Dent Registration: Ulm HRB 534075 VAT: DE245838579
Offices: Bahnhofsplatz 2, Göppingen, Baden-Württemberg 73033, DE · 5741 Rio Vista Dr, Clearwater, Florida 33760, US · Adelaide, AU · Berlin, DE · Bremen, DE
There are currently 174 open software positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include TeamViewer, AgileEngine, Euronext, Devexperts, IRIUM Portugal, among others. Browse the listings above to see every active employer.
Yes — 138 of the 174 open software positions offer remote or hybrid work (53 remote, 85 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
