Paris, Ile-de-France, France · Hybrid
$70k–$100k/yr
About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment b…
Skills: Technical support, API debugging, Postman, REST, Webhooks
Paris, Ile-de-France, France · Hybrid
$48k–$53k/yr
Fondée en 2014, Deepki est la solution SaaS de référence en matière de durabilité dans le secteur immobilier. Elle accompagne les acteurs de l’immobilier tertiaire dans l’atteinte de leurs objectifs de durabilité grâce à…
Skills: Social Relations, Labor Law, Human Resources, CSE Management, Legal Advice
Paris, Ile-de-France, France · On-site
Job Req ID: 29466 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: X86 Systems Servicing, Rack and Stack, Cable Routing, Network Equipment Installation, Hardware Diagnostics
Paris, Ile-de-France, France · On-site
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.…
Skills: Alliance Management, Partnership Development, Demand Generation, Go-To-Market Strategy, Software Sales
Paris, Ile-de-France, France · Hybrid
About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is sp…
Skills: Engineering management, People management, Java, Spring, Kotlin
Paris, Ile-de-France, France · Hybrid
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every fu…
Skills: Sales, Business development, Cold calling, Lead generation, Salesforce
Paris, Ile-de-France, France · On-site
Job Summary: Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams t…
Skills: SaaS Onboarding, Investment Accounting, Excel, SQL, Project Management
Paris, Ile-de-France, France · Hybrid
$2k–$3k/yr
Akur8 est une scale-up InsurTech en forte croissance, dont la mission est d’aider les assureurs à prendre de meilleures décisions, plus rapidement. Notre plateforme SaaS transforme des données complexes liées aux risques…
Skills: Data analysis, Business intelligence, SQL, Python, Data engineering
Paris, Ile-de-France, France · Hybrid
About us Founded in 2019 and part of Y Combinator's 2020 cohort, Photoroom is the leading visual solution for e-commerce. We've raised Series B funding and reached 300+ million users worldwide, processing over 5 billion …
Skills: Commercial contracting, GDPR compliance, Legal research, Contract negotiation, Data protection
Paris, Ile-de-France, France · Hybrid
QUI SOMMES-NOUS ? S3NS est né du partenariat industriel entre Thales, leader mondial de la cyber sécurité, et Google Cloud, leader mondial des solutions cloud. Nous avons pour ambition d’offrir le meilleur des deux monde…
Skills: SRE, Google Cloud Platform, BigQuery, Cloud Spanner, Cloud Dataproc
Paris, Ile-de-France, France · On-site
Are you ready to shape the future of capital markets? We are looking for an Operational Excellency Apprentice to join the Technology & Operations team. The position will be based in Paris, and start as soon as possible. …
Skills: Operational excellence, Process improvement, Lean methodologies, OKRs, KPI monitoring
Paris, Ile-de-France, France · Hybrid
$2k–$3k/yr
Akur8 est une scale-up InsurTech en forte croissance, dont la mission est d’aider les assureurs à prendre de meilleures décisions, plus rapidement. Notre plateforme SaaS transforme des données complexes liées aux risques…
Skills: Data analysis, Business intelligence, SQL, Python, Data engineering
Paris, Ile-de-France, France · Remote OK
Pre-Sales Engineer at Verimatrix is responsible for providing comprehensive technical and commercial pre-sales support to the Sales Department. S/he identifies, qualifies and scopes business opportunities by translating …
Skills: Pre-sales engineering, DRM ecosystems, Content security, Video delivery workflows, Cloud services
Paris, Ile-de-France, France · On-site
Artisans contemporains depuis 1837, nous devenons également artisans du code ! Hermès Digital développe, maintient et met à disposition la plateforme web et e-commerce de la Maison dans 33 sites à travers le monde. Dans …
Skills: Data Science, Data Engineering, Machine Learning, Python, SQL
Paris, Ile-de-France, France · Hybrid
Alice & Bob is developing the first universal, fault-tolerant quantum computer to solve the world’s hardest problems. The quantum computer we envision building is based on a new kind of superconducting qubit: the Schrödi…
Skills: HPC, Python, JAX, Rust, CPU parallelization
Paris, Ile-de-France, France · Remote Solely
About Centric Software: Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fa…
Skills: Partner Marketing, B2B Marketing, Project Management, Relationship Building, Demand Generation
Paris, Ile-de-France, France · On-site
About Team & About Role Ready for an opportunity to make a substantial impact with a disruptive tech company while building your pre-sales career? Rubrik, Inc. has an amazing product, a supercharged team and the financia…
Skills: Sales Engineering, Technical Leadership, Cloud Data Management, Backup and Disaster Recovery, Data Analytics
Paris, Ile-de-France, France · Hybrid
About Team & About Role Rubrik's sales organisation is a unified group of elite cross functional professionals helping companies across every major industry, from financial services and manufacturing to the public sector…
Skills: Enterprise Technology Sales, Pipeline Development, Strategic Account Pursuit, Solution Design, Negotiation
Paris, Ile-de-France, France · Hybrid
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Sales, SaaS, Account Management, Pipeline Generation, Value-selling
Paris, Ile-de-France, France · On-site
$40k–$45k/yr
Au sein de l’Équipe Digitale Groupe, vous contribuerez directement à la conception, l’évolution et la fiabilisation des outils stratégiques du groupe : applications internes, API t…
Skills: Fullstack Development, Web Development, API Development, Salesforce Integration, CI/CD
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You will serve as the technical anchor for support operations, acting as the primary escalation point for complex connectivity and API challenges. Additionally, you will bridge the gap between customers and the engineering team by translating technical root causes into clear solutions and advocating for platform improvements.
You should have a strong technical toolkit including experience with Postman, REST APIs, and request tracing. You must also possess excellent communication skills and a problem-solving mindset to navigate ambiguity in a fast-paced environment.
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.
In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.
(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
Launch a mobile service that runs itself
Gigs is the leader in embedded connectivity, powering global mobile infrastructure for some of the world’s largest enterprises. By bridging the gap between telecom carriers and modern digital platforms, Gigs enables connectivity for hundreds of millions of people worldwide. Gigs is backed by Ribbit Capital, Gradient Ventures, and Y Combinator, as well as industry leaders including the CEOs of Uber, DoorDash, and OpenAI.
Offices: San Francisco, US · London, England, GB · Berlin, DE
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