Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Service Portfolio Management, Consultative Engagement, Operational Excellence, Data-Driven Insights, Customer Relationship Management
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Revenue Operations, SaaS, Data Analysis, Leadership, Forecasting
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Security Operations Center (SOC) Management, Incident Response, Threat Intelligence, Vulnerability Management, SIEM
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: B2B SaaS Sales, Sales Leadership, Salesforce, Consultative Selling, Strategic Planning
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Workflow Automation, AI Implementation, Microsoft Power Platform, Business Process Analysis, Product Ownership
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Salesforce Data Cloud, Data Engineering, SQL, Python, Data Modeling
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Machine Learning, Data Analytics, Agile Development, Customer Discovery
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Agile Development, Customer Discovery, User Experience, Data Analysis
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Security Operations Center (SOC) Management, Incident Response, Threat Intelligence, Vulnerability Management, SIEM
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: B2B SaaS Sales, Sales Leadership, Salesforce, Consultative Selling, Strategic Planning
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Machine Learning, Data Analytics, Agile Development, Customer Discovery
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Machine Learning, Data Analytics, Agile Development, Customer Discovery
Morrisville, North Carolina, United States · On-site
Job Description Renesas is an industry leader in the design of power management IC’s. We are seeking a highly qualified Senior Staff Test Engineer to develop high end test solutions for our power and battery management p…
Skills: ATE Test Development, Hardware Design, Software Design, C++, Python
Tucson, Arizona, United States · On-site
$150k–$180k/yr
Purpose As Director, Business Solutions, you will lead the strategy, delivery, and optimization of enterprise business applications and integrations that enable Clinisys’ digital transformation. This is a transformationa…
Skills: Enterprise Business Systems Transformation, ERP, CRM, HRIS, Integration Architectures
Tucson, Arizona, United States · Hybrid
$150k–$180k/yr
Purpose As Director, Enterprise AI Architecture & Transformation, you will lead the design, delivery, and scaling of secure, responsible, and business-aligned AI solutions that advance Clinisys’ digital transformation. T…
Skills: AI Architecture, Generative AI, MLOps, Enterprise Transformation, RAG Pipelines
Morrisville, North Carolina, United States · On-site
Overview Metabolon is seeking an experienced and driven Principal Software Development Engineer to join our team. This is a full-stack role, requiring expertise across both back-end and front-end technologies to deliver …
Skills: Full-stack Development, .NET, Python, AWS, Django
Morrisville, North Carolina, United States · Hybrid
Computer World Services Corp. (CWS) is seeking a highly motivated and technically skilled DevSecOps Engineer responsible for the analysis, design, implementation, automation, security, testing, deployment, and lifecycle …
Skills: CI/CD, Terraform, Ansible, Docker, Kubernetes
Morrisville, North Carolina, United States · Hybrid
Kickstart your career with WEP Clinical, a global specialist Contract Research Organization (CRO) dedicated to keeping the patient at the center of everything we do. We partner with Sponsors to deliver drug development, …
Skills: SQL, Python, Data Analysis, Database Design, Automation
Morrisville, North Carolina, United States · Remote OK
Job Title: MDR Security Engineer Location: We are seeking candidates based in the Raleigh, North Carolina area. Position Overview Varonis MDR delivers 24x7x365 managed detection and response services, protecting customer…
Skills: SOAR, Security Automation, Python, PowerShell, Bash
Morrisville, North Carolina, United States · On-site
$109k–$213k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: SCI TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities…
Skills: Ground Software System Verification, Command and Control (C2), Space Vehicle Mission Management, Python, System Architecture
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Manage and optimize the delivery of managed services across a customer portfolio to ensure high-quality execution and value delivery. Act as a subject matter expert to drive standardization, scalability, and operational performance while partnering with Client Success teams.
Requires a Bachelor's degree and at least 4 years of experience in SaaS service delivery, managed services, or customer operations. Candidates should have a proven track record of managing recurring service portfolios and utilizing service delivery frameworks.
Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
The Managed Services Consultant is responsible for the ongoing management, optimization, and value delivery of one or more services within the Managed Services portfolio. This role serves as a subject matter expert (SME) across assigned service lines or industry use cases and is accountable for ensuring scalable, high-quality service delivery across a portfolio of customers.
The position operates at a level above implementation delivery, focusing on continuous service execution, operational performance, and advisory support, while partnering closely with Client Success on overall account strategy. This role does not own renewals or commercial outcomes, but directly influences retention through service quality, adoption, and measurable outcome
WHAT YOU’LL DO:
• Own the end-to-end delivery and performance of assigned managed services across a portfolio of customers• Establish and monitor service-level objectives (SLOs), KPIs, and success metrics aligned to defined service offerings
• Drive standardization and scalability of service delivery models, playbooks, and operating procedures
• Identify trends across the portfolio (adoption, utilization, risk signals) and proactively address gaps
• Act as the primary escalation point for service delivery performance within assigned offering
• Serve as a trusted advisor and subject matter expert for assigned services and industry use cases
• Conduct regular service reviews, optimization discussions, and performance readouts with customers, and in partnership with Customer Success.
• Provide guidance on best practices, workflow optimization, and advanced use of the platform/services
• Partner with Client Success Managers to align service delivery with broader customer goals
• Proactively identify opportunities to improve outcomes (efficiency, adoption, compliance, etc.)
• Lead transition from implementation to managed services, ensuring readiness, clear scope, and success criteria
• Define service activation plans, including timelines, milestones, and customer responsibilities
• Ensure knowledge transfer from implementation teams and validate operational readiness
• Mitigate onboarding risks and ensure smooth transition into ongoing service delivery
• Contribute to development and refinement of service offerings, delivery frameworks, and tooling
• Maintain and enhance standard operating procedures, documentation, and knowledge assets
• Support automation, AI enablement, and workflow optimization initiatives across service delivery
• Collaborate cross-functionally (Product, Support, Engineering) to resolve systemic issue
• Contribute to development and refinement of service offerings, delivery frameworks, and tooling
• Maintain and enhance standard operating procedures, documentation, and knowledge assets
• Support automation, AI enablement, and workflow optimization initiatives across service delivery
• Collaborate cross-functionally (Product, Support, Engineering) to resolve systemic issue
COMPETENCIES: • Service Portfolio Management: ability to contribute to the optimization of recurring service offerings at scale
• Consultative Engagement: ability to translate customer needs into actionable service strategies and outcomes
• Subject Matter Expertise: deep knowledge of assigned services, workflows, and industry use cases
• Operational Excellence: focus on process standardization, efficiency, and quality control
• Data-Driven Insights: ability to interpret service KPIs, usage trends, and risk indicators
• Customer Relationship Management: ability to build trust and influence outcomes without commercial ownership
• Technical Acumen: understanding of integrations, APIs, and system workflows relevant to service delivery
• AI & Automation Enablement: ability to leverage automation and AI to improve service scalability and outcomes
YOU’VE GOT WHAT IT TAKES IF YOU HAVE:
• Bachelor’s Degree• 4+ years in SaaS service delivery, managed services, or customer operations roles
• Demonstrated experience managing ongoing service portfolios or recurring service engagements
• Experience operating in roles spanning implementation, post-go-live support, or customer success collaboration
• Strong experience with service delivery frameworks, KPIs, and operational reporting
IT WOULD BE NICE IF YOU HAD:
• Healthcare or regulated industry experience• Experience defining or scaling managed service offerings
• Exposure to customer lifecycle models (implementation → adoption → optimization)
• Experience working alongside Customer Success without direct ownership of renewals
Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.
Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.
All your information will be kept confidential according to EEO guidelines.
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
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Wir verstehen, was Sie bewegt. Und dass Sie mit lhrem Business viel bewegen wollen. Wir sind keine Alleskönner. Aber was wir können, können wir richtig gut: Sie administrativ entlasten, den Geldfluss beschleunigen, Risiken minimieren und Wachstumschancen vergrößern. Wir haben lhre Finanzen im Blick, damit Sie sich auf lhre unternehmerische Vision konzentrieren können. Wir halten Ihnen den Rücken frei, damit Sie in lhrer Branche vorangehen können. Wir sind BFS finance.
Offices: Carl-Bertelsmann Straße 23, Gütersloh, Nordrhein-Westfalen 33332, DE
Based on 36 listings with disclosed salaries, most software jobs in Morrisville, NC pay between $91k–$202k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 86 open software positions in Morrisville, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Arvato Systems, BFS finance GmbH, Northrop Grumman, Clinisys, Northrop Grumman Mission Systems, Inc., among others. Browse the listings above to see every active employer.
Yes — 64 of the 86 open software positions offer remote or hybrid work (4 remote, 60 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
