Berchem, Flanders, Belgium · Hybrid
Klaar om een sleutelrol te spelen in het succes van onze klanten en ons Customer Success team? Voor Clearnox zijn we op zoek naar een ervaren Senior Customer Success Representative met focus op de Belgische markt om ons …
Skills: Customer Success, Account Management, SaaS, Data Analysis, Stakeholder Management
Mechelen, Flanders, Belgium · Hybrid
The AI Boost & Consultancy team is Telenet's internal catalyst for AI-driven transformation. Our mission is to become Telenet's trusted partner for accelerating AI value creation. Our team goes into the business, helps r…
Skills: Python, Generative AI, LLMs, Prompt engineering, Agentic workflows
Mechelen, Flanders, Belgium · Hybrid
Internally, this role is known as: Engineer – Engineering. Within Telenet group, the position is specifically dedicated to our commercial brand Telenet. At Telenet, we build strong digital entertainment experiences for o…
Skills: Quality control, Test automation, Appium, Playwright, JIRA
Mechelen, Flanders, Belgium · On-site
Company Description Inetum is a European leader in digital services. Every day, the Group's 27.000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: sol…
Skills: Service delivery management, SLA management, KPI performance, Budget management, Stakeholder management
Mechelen, Flanders, Belgium · Hybrid
Company Description Inetum is a European leader supporting organizations as they navigate continuous technological change.With deep industry expertise, a strong innovation culture, and a scalable international model, we …
Skills: Microsoft Intune, SCCM, MECM, Endpoint management, Windows 10
Mechelen, Flanders, Belgium · Hybrid
Are you passionate about turning technology vision into meaningful change? Do you get a kick out of sitting at the table where crossroads of innovation, transformation and architecture meet? Telenet's newly formed Archit…
Skills: Business consulting, Strategy consulting, Stakeholder management, Business transformation, Facilitation
Mechelen, Flanders, Belgium · Hybrid
We are looking for a COBOL Software Engineer for a long-term program at our client in retail. Part of the project is to study and map the AS IS situation so they are future-ready by understanding all the applications and…
Skills: COBOL, AcuCOBOL 85, Oracle 19, Linux, RedHat
Mechelen, Flanders, Belgium · Hybrid
Ben jij een ervaren Product Manager met een passie voor SaaS, innovatie en klantgerichte productontwikkeling? Wil je een sleutelrol spelen in de verdere uitbouw van toonaangevende Tax & Accounting-oplossingen en impact m…
Skills: Product management, SaaS, Product discovery, Product strategy, Roadmapping
Leuven, Flanders, Belgium · Hybrid
Strategic Partner Manager - Codabox, Clearfacts, Clearnox & Flowin Are you ready to help shape the future of digital finance for SMEs and accountants? We are looking for an ambitious Strategic Partner Manager with a stro…
Skills: SaaS Partnerships, Business Development, Vendor Management, API Knowledge, C-level Negotiation
Mechelen, Flanders, Belgium · Hybrid
The TSS cluster (Telenet Shared Services) within the Product Journey Tribe seeks a Tech Lead. This person modernizes our platforms, raises engineering standards, and accelerates delivery performance across multiple teams…
Skills: Technical Leadership, Cloud Architecture, AWS, GCP, OpenShift
Mechelen, Flanders, Belgium · Hybrid
Your role as a Business Architect As a Business Architect, you combine strategic thinking with strong analytical and stakeholder management capabilities to shape and guide transformation initiatives end-to-end. You trans…
Skills: Business Architecture, Enterprise Architecture, Business Process Management, Stakeholder Management, Strategic Thinking
Mechelen, Flanders, Belgium · Hybrid
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose …
Skills: Product Strategy, Roadmap Prioritization, Product Discovery, Market Intelligence, Stakeholder Management
Mechelen, Flanders, Belgium · Hybrid
As a Solution Architect, you will design Telenet's future application landscape. Given our growth ambitions, we need innovative and sustainable solutions that are in line with our vision and strategy. Your mission is to …
Skills: Lean Architecture, Agile Methodologies, TM Forum eTOM & SID, SOLID, Domain Driven Design
Mechelen, Flanders, Belgium · Hybrid
At Telenet we are organized in circles & tribes. Every tribe has a specific focus. The Product Journey Tribe builds, supports and maintains the network design, product activation (OSS), customer appointment planning, loc…
Skills: Stakeholder Management, Product Backlog Management, Agile Methodology, Technical Roadmap Planning, Vendor Management
Mechelen, Flanders, Belgium · Hybrid
Company Description Inetum is a European leader supporting organizations as they navigate continuous technological change.With deep industry expertise, a strong innovation culture, and a scalable international model, we …
Skills: SCCM, Microsoft Intune, Co-management, Windows Autopilot, PowerShell
Mechelen, Flanders, Belgium · Hybrid
Job Description: The technical product manager manages and supports development projects from start towards commercial launch and makes sure that the software and related libraries and catalogs are delivered with complet…
Skills: Project Management, Design Control Process, Risk Management, Root Cause Analysis, Cross-functional Team Leadership
Mechelen, Flanders, Belgium · Hybrid
Customer Success Manager – Transaction Observability Why This Role Vyntra helps financial institutions understand, monitor and protect their critical transaction ecosystems. Our Transaction Observability platform gives b…
Skills: Customer Success, Relationship Management, Banking Operations, Payments, Transaction Observability
Mechelen, Flanders, Belgium · On-site
Customer Success Manager – Transaction Observability Why This Role Vyntra helps financial institutions understand, monitor and protect their critical transaction ecosystems. Our Transaction Observability platform gives b…
Skills: Customer Success Management, Account Management, Stakeholder Engagement, Customer Retention, Upselling
Mechelen, Flanders, Belgium · Hybrid
As Solution Lead Communicate & Collaborate, you take end-to-end ownership of a broad product domain within Telenet Business, focusing on Mobile (back-up), Fixed Voice, Cloud Collaboration and the Telenet Incentive Plan. …
Skills: Product Ownership, People Leadership, P&L Management, Agile Methodologies, SAFe
Mechelen, Flanders, Belgium · Hybrid
The Solution Lead Secured Connectivity steers Telenet Business' connectivity+ product domain for the SME segment with scalable needs. You own the product domain end-to-end across Fixed Connectivity, Networking (security)…
Skills: Product Ownership, P&L Management, People Leadership, SD-WAN, Managed WiFi
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You will manage complex customer onboarding journeys and act as a strategic partner to ensure successful implementation and retention. Additionally, you will analyze customer data to drive business impact, mentor junior team members, and contribute to the development of Customer Success processes.
Candidates must have at least 5 years of experience in Customer Success, Account Management, or a similar role within a SaaS environment. Proficiency in Dutch, English, and French is required, along with strong analytical skills and experience in managing complex customer relationships.
Voor Clearnox zijn we op zoek naar een ervaren Senior Customer Success Representative met focus op de Belgische markt om ons team te versterken in Leuven.
Wolters Kluwer is een internationale leverancier van slimme softwareoplossingen en professionele informatie in de sectoren Healthcare, Tax & Accounting, Finance, Compliance en Legal & Regulatory. Dagelijks helpt Wolters Kluwer professionals om op een betere manier zaken te doen en complexe problemen met vertrouwen op te lossen.
Clearnox is een slimme SaaS-tool van Wolters Kluwer die bedrijven helpt om sneller betaald te worden. Het automatiseert de opvolging van openstaande facturen en geeft realtime inzicht in cashflow en klantgedrag. Het maakt deel uit van Wolters Kluwer Tax & Accounting, waar het een belangrijke rol speelt in het volledig digitaliseren van de accounting workflow, van factuur tot betaling.
Als Senior Customer Success Representative ben je een strategische partner voor onze klanten en een belangrijke spil binnen het Customer Success team. Je beheert complexe klanttrajecten, begeleidt klanten bij veranderingen en ondersteunt collega's met jouw expertise.
Naast het beheren van een klantenportefeuille neem je ownership over verbeterprojecten en draag je actief bij aan de verdere uitbouw van Customer Success binnen Clearnox.
Je leidt complexe onboardingtrajecten en zorgt voor een succesvolle implementatie bij klanten.
Je fungeert als aanspreekpunt voor escalaties en complexe klantvraagstukken.
Je analyseert klantdata, engagement en business impact en vertaalt deze naar concrete acties.
Je ontwikkelt en verzorgt geavanceerde trainingen, workshops en klantsessies.
Je werkt nauw samen met Product, Support, Sales en andere stakeholders rond complexe klantdossiers.
Je identificeert structurele verbeterkansen en neemt ownership over Customer Success-projecten.
Je helpt processen, onboardingmethodieken en best practices verder te ontwikkelen.
Je coördineert initiatieven rond klantretentie en klanttevredenheid.
Je ondersteunt en begeleidt minder ervaren collega's door kennisdeling, coaching en mentoring.
Je fungeert als ambassadeur van de klant binnen de organisatie en beïnvloedt beslissingen op basis van klantinzichten.
Jouw profiel
Je hebt minstens 5 jaar ervaring in Customer Success, Account Management of een vergelijkbare klantgerichte functie binnen een SaaS-omgeving.
Je hebt ervaring met het beheren van complexe klantrelaties.
Je bent thuis in het coördineren van procesverbeteringen en andere Customer Success-projecten.
Je bent sterk analytisch en gebruikt data om strategische aanbevelingen te formuleren.
Je beschikt over uitstekende communicatie- en presentatievaardigheden en weet verschillende stakeholders te overtuigen.
Wat bieden wij?
Een sleutelrol binnen een groeiend Customer Success team.
Veel autonomie en verantwoordelijkheid.
De mogelijkheid om processen, projecten en klantstrategie mee vorm te geven.
Een internationale werkomgeving met ruime ontwikkelingsmogelijkheden.
De kans om zowel klanten als collega's naar een hoger niveau te tillen.
Doorgroeimogelijkheden binnen Wolters Kluwer.
Solliciteer vandaag nog en maak het verschil bij onze Clearnox klanten. Voor vragen kan je terecht bij Anne-Lise Bosmans, Senior Talent Acquisition Partner (anne-lise.bosmans@wolterskluwer.com).
We kijken ernaar uit je binnenkort te ontmoeten!
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. Equal Opportunity Employer To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: [email protected]. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
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There are currently 25 open software positions in Mechelen, Belgium listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Telenet group, Inetum, Wolters Kluwer, Vyntra Inc., AGAD Technology, among others. Browse the listings above to see every active employer.
Yes — 23 of the 25 open software positions offer remote or hybrid work (0 remote, 23 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
