Manchester, England, United Kingdom · Hybrid
What you will do We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem. You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, di…
Skills: Solution Architecture, CCaaS, Cloud Contact Center, IVR, ACD
Manchester, England, United Kingdom · Hybrid
We are a global technology group, headquartered in London. We deploy experts and frontier technology, like AI, to help organisations thrive through change. We have over 600 professionals (>75% hands-on technical talent) …
Skills: Google SecOps, YARA-L, UDM, SOAR Playbooks, GCP Security
Manchester, England, United Kingdom · Hybrid
Manager SOC Security Specialist Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Description Rijswijk or UK (Manchester, Cheltenham or London) As a SOC Spe…
Skills: SOC Management, People Management, Detection Engineering, Alert Filtering, Playbook Creation
Manchester, England, United Kingdom · On-site
Head of Mobile Engineering Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, internation…
Skills: Mobile Engineering Leadership, iOS Development, Android Development, Flutter, React Native
Manchester, England, United Kingdom · Remote OK
Job title: SAP Project Manager Employment: Permanent Location: UK based Salary: Excellent basic salary and benefits The role overview: This position will work alongside Senior Project Managers and the management team to …
Skills: SAP Project Management, Supply Chain Management, SAP Activate, Stakeholder Management, Budgeting
Manchester, England, United Kingdom · Hybrid
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower…
Skills: Enterprise SaaS Sales, Public Sector Procurement, Stakeholder Management, Pipeline Development, Negotiation
Manchester, England, United Kingdom · Hybrid
$24k–$26k/yr
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a data analyst or who holds a degree or Master’s degree in a subject such as Data Scie…
Skills: Data Analysis, Microsoft Excel, Power BI, Tableau, SQL
Manchester, England, United Kingdom · Remote OK
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower…
Skills: MySQL, AWS RDS, Aurora, Azure Database Services, Performance Tuning
Manchester, England, United Kingdom · Remote OK
Привіт! На зв'язку Boosters ⛹🏼 Ми завжди відкриті до сильних спеціалістів, яким близький наш підхід до створення продуктів. Якщо серед відкритих ролей зараз немає позиції, що повністю відповідає твоєму досвіду, будемо р…
Skills: Product Management, User Acquisition, PPC, SEO, Marketing
Manchester, England, United Kingdom · Remote OK
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower…
Skills: MySQL Administration, AWS RDS, Aurora, Azure Database Services, Performance Tuning
Manchester, England, United Kingdom · Hybrid
Senior Software Developer Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Description The ServiceNow Certified Application Developer is responsible for de…
Skills: ServiceNow Development, JavaScript, AngularJS, ServiceNow Client API, ServiceNow Server API
Manchester, England, United Kingdom · Hybrid
We’re Summize, an ambitious legal tech scale-up based in the US and UK, working with businesses all over the globe. Our mission is simple, to get entire businesses working faster and smarter with contracts. We’re a growi…
Skills: Cold Calling, Email Prospecting, LinkedIn Sales Navigator, CRM Management, Lead Qualification
Manchester, England, United Kingdom · On-site
Solution Architects- Desired Skills & Experience - Strong software engineering and architecture background. Experience of working delivering Digital Transformation Solutions. Knowledge of agile development practices with…
Skills: Software Engineering, Solution Architecture, Digital Transformation, Agile Development, API Design
Manchester, England, United Kingdom · Hybrid
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite | 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading a…
Skills: Enterprise Sales, SaaS Sales, Pipeline Generation, Consultative Selling, Forecasting
Manchester, England, United Kingdom · On-site
$400/hr–$450/hr
AWS Data Platform Engineer (Security Cleared) Contract Initial 6-month contract Day Rate £400–450 per day Security Clearance Active SC clearance is essential. Unfortunately, SC eligibility alone cannot be considered. No …
Skills: AWS, Terraform, Python, Apache Spark, Apache Airflow
Manchester, England, United Kingdom · On-site
DevOps Engineer – Job Description About the Core Banking Platform The Core Banking Platform is responsible for the systems that process payments, manage accounts, and deliver essential banking functionality. We serve all…
Skills: CI/CD, Kubernetes, Docker, Infrastructure as Code, GCP
Manchester, England, United Kingdom · Remote OK
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Senior Software Engineer – AI-…
Skills: Java, TypeScript, React, MySQL, Generative AI
Manchester, England, United Kingdom · Hybrid
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. About Mark43 Mark43 empowers c…
Skills: Java, TypeScript, JavaScript, AWS, Distributed Systems
Manchester, England, United Kingdom · Hybrid
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. About Mark43 Mark43 empowers c…
Skills: Backend Services, Distributed Systems, System Integrations, API Design, Webhooks
Manchester, England, United Kingdom · Hybrid
Great ideas come from different minds. That’s why we bring together engineers, scientists, analysts, and creatives from every background — and give them the trust, tools, and freedom to make a difference. Wha…
Skills: Java, Spring Boot, Go, React, Vue.js
Manchester, England, United Kingdom • Hybrid
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Design and own the end-to-end architecture for a global cloud contact center platform to ensure scalability and security. Collaborate with business leaders and vendors to integrate AI, automation, and digital channels to improve customer experience.
Requires proven experience in contact center solution architecture and hands-on expertise with platforms like NICE, Amazon Connect, or Genesys Cloud. Proficiency in IVR, ACD, VoIP, and API integrations is essential.
We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.
You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.
Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.
Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.
Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.
Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.
Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education. For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward. Visit johnsoncontrols.com for more information.
Offices: Milwaukee, Cork, Ireland T12 X8N6, IE · Milwaukee, Milwaukee, Wi 53202, US · Milwaukee, Plymouth Charter Township, MI 48170, US · 1051 Floyd Dr, Lexington, KY 40505, US · 6046 12 St SE, Calgary, AB T2H 2X2, CA
There are currently 486 open software positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include bet365, BNY, Capgemini, NCC Group, Canopius Group, among others. Browse the listings above to see every active employer.
Yes — 390 of the 486 open software positions offer remote or hybrid work (67 remote, 323 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
