Senior Business Analyst - Health Insurance (Fully Remote)
Guadalajara, Jalisco, Mexico · Remote Solely
Senior$18M raised
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Full-time
bachelor degree
Flexible Leave, Performance Bonus, Company activities and events, Learning and development plan, Remote work allowance
Posted 15d ago
~40 hrs/week
Remote in Guadalajara, Jalisco, Mexico
Responsibilities
Collaborate with clients to identify business problems and design analytical solutions and system modifications. Manage the full project lifecycle from gathering complex requirements and creating test cases to supporting QA and UAT phases.
Requirements
Requires at least 5 years of experience as a Business Analyst with a mandatory background in the health insurance industry. Must be proficient in Agile/Scrum environments and possess strong English communication and technical documentation skills.
Full job description
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company Video
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The leading global AI insurance platform transforming the insurance industry.
Industry
Insurance
Company size
201-500 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
148,158
Total funding
$18M
CoverGo is the leading global AI, no-code insurance platform for health, life, and P&C, enabling insurers to transform digitally in the most flexible, scalable, and cost-effective way, with AI Agents across the value chain.
A growing number of insurance companies across the globe adopt CoverGo to digitize and automate their processes across omni-channel distribution, policy servicing, and claims. CoverGo’s clients include AXA, Bupa, Sun Life, Prudential, Blue Cross, MSIG (MS&AD), Dai-ichi Life, Marsh, and many others.
CoverGo is ISO 27001 and SOC 2 certified and already working with insurance companies and delivery partners in Europe, USA, Canada, Asia, Latin America, MENA and other markets across the globe.
CoverGo is the global insurance technology market leader as recognized by a number of awards incl.:
• Global Top 100 Insurtech - Digital Insurance Agenda
• Insurtech of the Year in all Asia - 25th Asia Insurance Industry Awards
• Insurtech 100 - FinTech Global 2021-2025
• Financial Times - Fastest Growing Companies in APAC 2025
• The Most Innovative Insurance Technology Service Provider - International Finance Technology Award
• Grand Fintech Prize - FIBC Japan
• The Best Technology Provider to Insurance Companies – DigFin Innovation Awards
CoverGo is backed by leading US insurtech and fintech VC funds and strategic investors from the US, Asia, Africa, and the Middle East:
• SemperVirens VC, with our lead investor Caribou Honig
• SixThirty, Tribeca Early Stage Partners and Fresco Capital
• Old Mutual, Asia Financial Holdings, XN Worldwide Insurance, Noria Capital
CoverGo is also part of leading insurtech and fintech programs:
• Accenture Fintech Innovation Lab New York
• InsurTechNY
• Plug & Play Insurtech Silicon Valley
• InsurLab Germany
• Dubai International Financial Centre Fintech
• Accenture Fintech Innovation Lab APAC
• Plug & Play Fintech Japan
• Monetary Authority of Singapore Global Fintech Program
• InsurTech Hub Munich and others
Offices: Singapore, SG · New York, US · Hong Kong, HK · Ho Chi Minh City, VN · Dubai, AE
How many Software jobs are open in Guadalajara, Mexico right now?
There are currently 140 open software positions in Guadalajara, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Guadalajara, Mexico?
Companies currently hiring include Bosch, Capgemini, JLL, Insulet Corporation, KMS Technology, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Guadalajara, Mexico?
Yes — 67 of the 140 open software positions offer remote or hybrid work (22 remote, 45 hybrid).
How do I apply for Software jobs in Guadalajara, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.