Ciudad de México, Mexico · Hybrid
Your Role The Support Specialist L1, POS serves as the first and primary point of contact for our Point of Sales (POS) customers, providing level 1 support, ensuring prompt resolution and exceptional service. This role i…
Skills: POS Troubleshooting, Technical Support, Bilingual English and Spanish, SLA Management, Customer Service
Ciudad de México, Mexico · Remote Solely
We are looking for a Vulnerabilities Remediation Engineer to join the technology team of a top-tier global bank. In this role, you will focus on hands-on vulnerability remediation across critical internal applications, w…
Skills: Ansible, Vulnerability Remediation, Linux/Unix Administration, Python, Bash
Ciudad de México, Mexico · Remote Solely
We are looking for a hands-on infrastructure automation engineer to join a 6-month engagement supporting platform modernization and operational continuity at a leading global financial institution. The role is fully remo…
Skills: Ansible, Puppet, Linux/Unix Administration, Python, Bash/Shell
Ciudad de México, Mexico · On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: UNIX/Linux, Scripting, Automation, Oracle, SQL
Ciudad de México, Mexico · Hybrid
Reclutador: Victor Beltran Ubicación: México Industria: CPRD Modalidad de trabajo: Híbrido Skill Técnicas AS400 / IBM i (administración y desarrollo) RPG (III, IV, Free) COBOL (ILE / tradicional) CL (Control Language) DB…
Skills: AS400 / IBM i, RPG, COBOL, CL, DB2/400
Ciudad de México, Mexico · On-site
Especialista de Aplicaciones (CDMX, Tlalpan) En Banorte buscamos talento único, fuerte y extraordinario, que impulse la transformación e innovación del país, convirtiéndonos en un gran aliado para crecer fuerte con Méxic…
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Ciudad de México, Mexico · Hybrid
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators b…
Skills: Client Retention, Account Management, Customer Success, Problem Solving, Emotional Intelligence
Ciudad de México, Mexico · On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Site Reliability Engineering, DevOps, Incident Management, Automation, CI/CD
Ciudad de México, Mexico · Hybrid
Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals…
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Ciudad de México, Mexico · On-site
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people…
Skills: DevOps, Cloud Platforms, Docker, Helm, Kubernetes
Ciudad de México, Mexico · On-site
Job Description Ciudad de México Nivel de Estudios A bachelor's degree (or higher) in Computer Science, Engineering, Information Technology, Management Information Systems, or related field or equivalent. Experiencia Req…
Skills: Digital Applications Implementation, Troubleshooting, Software Design, Change Management, Application Configuration
Ciudad de México, Mexico · On-site
Job Description Ciudad de México Nivel de Estudios A bachelor's degree (or higher) in Computer Science, Engineering, Information Technology, Management Information Systems, or related field or equivalent. Experiencia Req…
Skills: Digital Applications Implementation, Troubleshooting, Software Design, Change Management, Application Configuration
Ciudad de México, Mexico · On-site
Job Description Ciudad de México Nivel de estudios Bachelor’s Degree in Computer Science, Computer Engineering, Data Analytics, Information Systems or equivalent. Advanced degree preferred. Experiencia Requerida 5+ years…
Skills: SQL, Power BI, Tableau, QuickSight, Data Visualization
Ciudad de México, Mexico · On-site
Job Description Ciudad de México Nivel de Estudios Bachelor’s Degree in Computer Science or Computer Engineering. Advanced degree preferred. Experiencia Requerida 5+ years delivering enterprise-level Data Engineering sol…
Skills: Data Engineering, Python, SQL, NoSQL, Cloud Infrastructure
Ciudad de México, Mexico · On-site
As a Partner Sales Manager focused on Startups in Mexico, Colombia, Argentina, and Chile, you will drive top-line revenue growth through the engagement of AWS Partners within the startup ecosystem across these key Latin …
Skills: Partner Sales Management, Cloud Solutions Selling, Business Development, Startup Ecosystem Engagement, Strategic Planning
Ciudad de México, Mexico · Remote Solely
$45/hr–$80/hr
Anyone AI is recruiting skilled Backend Developers (Python, Javascript/TypeScript) to work on a project with a leading AI Lab. Qualifications: Advanced professional written proficiency in English 3–7 years of professiona…
Skills: Python, Javascript, Typescript, Java, C#
Ciudad de México, Mexico · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Customer Success, Technical Consulting, Large-scale Migrations, Marketing Cloud, Data Cloud
Ciudad de México, Mexico · Remote Solely
$15/hr–$35/hr
Anyone AI is recruiting skilled Full-Stack Developers to work on a project with a leading AI lab. Qualifications: Advanced professional written proficiency in English 3–7 years of professional software engineering experi…
Skills: Python, JavaScript, TypeScript, Java, C#
Ciudad de México, Mexico · Hybrid
Hybrid role in CDMX We are seeking a new talent to join the Security team where you will have the opportunity to collaborate in the project Key ResponsibilitiesMonitor and analyze security events, reviewing logs and corr…
Skills: Security Event Analysis, Cybersecurity Fundamentals, Anomaly Detection, Networking, OSINT
Ciudad de México, Mexico · Hybrid
SAP S/4 Basis Engineer We are looking for a motivated and detail-oriented SAP Basis & System Management Engineer to support the maintenance, stability, and continuous improvement of our SAP S/4HANA landscape, hosted on R…
Skills: SAP S/4HANA Basis, System Monitoring, Performance Tuning, RISE with SAP, Lifecycle Management
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Serve as the primary point of contact for POS customers, providing level 1 technical support and troubleshooting to resolve issues within established SLAs. Manage support tickets, document investigations, and collaborate with internal teams to ensure a positive customer experience.
Requires at least two years of POS operational experience or one year of technical POS support experience, along with bilingual proficiency in English and Spanish. Must possess a valid passport for up to 25% travel and have strong technical aptitude for diagnosing software and hardware issues.
Your Role
The Support Specialist L1, POS serves as the first and primary point of contact for our Point of Sales (POS) customers, providing level 1 support, ensuring prompt resolution and exceptional service. This role is responsible for managing support tickets in accordance with established Service Level Agreements (SLAs), guiding customers through troubleshooting, prioritizing issues, and escalating complex issues when necessary. The Support Specialist L1, POS will also be responsible for conducting thorough investigations, collaborating with internal teams to provide tailored solutions, and maintaining accurate support documentation.
What You Will Do
What We Are Looking For (Required Qualifications)
Nice to Have (Preferred Qualifications)
Working Environment
What you’ll get from us
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. For more information, visit shijigroup.com
Offices: 152 Beach Rd, #06-01, Singapore, Singapore 189721, SG · 15F, Beijing INN, No.5 East Shui Jing Hu Tong,, Beijing, Dongcheng District 100000, CN · Tassiloplatz 27, RGB/4 OG, Munich, Bayern 81541, DE · 730 Peachtree St NE, Suite 375, Atlanta, Georgia 30308, US · Central Plaza, 475 Victoria Avenue, Tower One, Level 10, Suite 4, Chatswood, New South Wales 2067, AU
There are currently 360 open software positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Capgemini, Amazon, Kyndryl, Banco Mercantil del Norte - Banorte, CBS Sports, among others. Browse the listings above to see every active employer.
Yes — 217 of the 360 open software positions offer remote or hybrid work (87 remote, 130 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
