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Software Jobs in Cebu, Philippines (Now Hiring) — 16 open

QBE Insurance logoQBE Insurance

Technology Help Desk Associate

Cebu, Isabela, Philippines · On-site

Mid level$886M raised

Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communicati…

Skills: Case Management, Communication, Critical Thinking, Customer Value Management, Help Desk Support

Speechify logoSpeechify

Senior Software Engineer, Windows/Desktop Applications - Cebu, Philippines

Cebu, Isabela, Philippines · Remote Solely

Senior

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, ne…

Skills: Windows App SDK, WinUI, C#, XAML, C++

Speechify logoSpeechify

Tech Lead, Android Core Product - Cebu, Philippines

Cebu, Isabela, Philippines · Remote Solely

Senior

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…

Skills: Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM

Helpware logoHelpware

Product Manager (AI OCR & ODP Practice)

Cebu, Isabela, Philippines · On-site

Senior

Role Summary The Product Manager, AI OCR & IDP owns the complete lifecycle of Helpware’s short-cycle document-processing engagements – from bidding and SOW closure through OCR/IDP configuration, development oversight, an…

Skills: Bid Management, SOW Negotiation, OCR Configuration, IDP Implementation, Project Management

Smart Apartment Data logoSmart Apartment Data

Helpdesk Specialist (Product Support Focus) | Remote - PH

Cebu, Isabela, Philippines · Remote Solely

$35k–$40k/mo

Mid level

Salary: Php 35,000 – Php 40,000 per month Role: (Remote / Full-Time) Locations: Metro Manila, Central Visayas, Davao Region Schedule: US Central Time About the Role This is not a traditional call center support role. We'…

Skills: Customer Support, Troubleshooting, Problem Solving, Software Learning, Technical Support

Wing Assistant logoWing Assistant

Customer Success Coach

Cebu, Isabela, Philippines · Hybrid

$50k–$70k/mo

Mid level$2M raised

About the Role: We are seeking a Customer Success Coach to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to e…

Skills: Coaching, Quality Assurance, Customer Success Management, Training Delivery, Performance Management

AvePoint logoAvePoint

Technical Support Analyst

Cebu, Isabela, Philippines · Hybrid

Mid level$745M raised

About AvePoint: AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Plat…

Skills: Technical Troubleshooting, Customer Service, Root Cause Analysis, Microsoft SharePoint, Office 365

Speechify logoSpeechify

Senior Software Engineer, Core Experiences - Cebu, Philippines

Cebu, Isabela, Philippines · Remote OK

Senior

Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own …

Skills: Kotlin Multiplatform, GCP, API Design, Systems Thinking, Algorithm Optimization

Harris Computer logoHarris Computer

Patient Services Representative

Cebu, Isabela, Philippines · Remote OK

Entry level

Job Description A Patient Services Representative is responsible for a variety of activities related to patient queries and concerns. Their primary tasks include understanding what a patient needs by interviewing him and…

Skills: Patient Services, Customer Service, Communication

AvePoint logoAvePoint

Sales Operations Specialist - Channel

Cebu, Isabela, Philippines · Hybrid

Mid level$745M raised

About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…

Skills: Sales Operations, Channel Management, CRM Management, Power BI, Root Cause Analysis

AvePoint logoAvePoint

Revenue Operations Specialist - Channel

Cebu, Isabela, Philippines · Hybrid

Mid level$745M raised

About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…

Skills: Revenue Operations, Channel Management, CRM Management, Technical Troubleshooting, Root Cause Analysis

AvePoint logoAvePoint

Sales Operations Associate - Channel

Cebu, Isabela, Philippines · Hybrid

Mid level$745M raised

About the role: As a Revenue Operations Associate - Channel, you will need to have a deep understanding of AvePoint’s Channel business. Your responsibilities will include: Track and monitor the scope of distributor relea…

Skills: CRM Navigation, SKU Management, Data Entry, Marketplace Listing, Pricing Computation

AvePoint logoAvePoint

Revenue Operations Associate - Channel

Cebu, Isabela, Philippines · Hybrid

Mid level$745M raised

About the role: As a Revenue Operations Associate - Channel, you will need to have a deep understanding of AvePoint’s Channel business. Your responsibilities will include: Track and monitor the scope of distributor relea…

Skills: CRM Navigation, Data Entry, SKU Management, Marketplace Listing, Pricing Computation

8x8 logo8x8

Senior Full Stack Engineer (Java)

Cebu, Isabela, Philippines · On-site

Senior$453M raised

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. 8x8 is looking for a talented and motiva…

Skills: Java, Spring Framework, JavaScript, ReactJS, Redux

Momentive logoMomentive

Software Product Specialist_1

Cebu, Isabela, Philippines · Hybrid

Entry level$805K raised

Job Description UTIES & RESPONSIBILITIES: Investigate and resolve client support tickets, developing your troubleshooting skills and product knowledge. Research and implement innovative solutions to meet evolving client …

Skills: Client Support, Troubleshooting, Technical Research, Communication, Problem-Solving

Speechify logoSpeechify

Tech Lead, Web Core Product & Chrome Extension - Cebu, Philippines

Cebu, Isabela, Philippines · Remote Solely

Senior

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…

Skills: Vanilla JS, ReactJS, Redux, Firebase, Typescript

QBE Insurance logo

Technology Help Desk Associate

QBE Insurance

Cebu, Isabela, Philippines • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Deliver technical support and customer service to global users by managing IT incidents and service requests. Troubleshoot software, hardware, network, and telecommunication issues while maintaining operational processes.

Requirements

Requires prior IT Help Desk experience and a tertiary degree or equivalent combination of education and work experience. Experience in an ITIL-based environment and an IT or engineering qualification are preferred.

Full job description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies and procedures.

Responsibilities:

  • Perform problem and Level 1 incident management activities, including analysing, documenting, and managing incidents from various customer communication channels.
  • Provide excellent customer service through daily interactions.
  • Take ownership and responsibility for resolving issues.
  • Troubleshoot end-user issues on software applications, hardware, network, telecommunication systems, and remote desktop support.
  • Assist in developing and maintaining problem and incident management processes and procedures.
  • Manage Incidents or Requests following IT processes and procedures.
  • Willing to work on shifting schedules, including holidays and weekends, to meet operational requirements.
  • Continuously evaluate operational risks and improvement opportunities, applying sound judgment to assess impacts and taking timely actions to prevent risks by integrating risk thinking into daily decisions and delivery behaviours against plans by agreed dates.

Work Experience:

Preferred Work Experience includes:

  • Experience in an ITIL based environment is advantageous.
  • Prior IT Help desk/Service Desk experience is required.

Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.
     

Preferred Qualifications include:

  • IT or engineering qualification.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only: Travel frequency:

Infrequent (approximately 1-4 trips annually)

US Only: Physical demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Case Management, Communication, Critical Thinking, Customer Value Management, Help Desk Support, Information Technology (IT) Support, Intentional collaboration, IT Service Management (ITSM), Managing performance, Problem Solving, Process Improvements, Risk Management, Stakeholder Management, Technical Support, Troubleshooting

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Related keywords

ITILIT Service DeskIncident ManagementService Request ManagementLevel 1 SupportRemote Desktop SupportITSMTechnical SupportTroubleshootingRisk ManagementCase ManagementNetwork SupportHardware SupportSoftware Support

About QBE Insurance

LinkedInVisit site
Industry
Insurance
Company size
10,001+ employees
Founded
1886
Headquarters
Sydney, New South Wales
LinkedIn followers
213,538
Total funding
$886M

At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. See our Terms of Use: qbe.co/2y7Ck4p See our Privacy Policy: qbe.co/3oa7gZB

Offices: 388 George Street, Sydney, New South Wales 2000, AU · 30 Fenchurch Street, London, England EC3M 3BD, GB · 28 Liberty St, New York, NY 10005, US · 1 QBE Way, Sun Prairie, WI 53596, US · 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG

Boat InsuranceCar InsuranceCaravan InsuranceCTP & Green SlipsHome InsuranceLandlords InsuranceMotorcycle InsuranceAccident & HealthAviation InsuranceBuilders Warranty
View all jobs at QBE Insurance

Frequently asked questions

How many Software jobs are open in Cebu, Philippines right now?

There are currently 16 open software positions in Cebu, Philippines listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Software roles in Cebu, Philippines?

Companies currently hiring include AvePoint, Speechify, 8x8, Harris Computer, Helpware, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Software jobs in Cebu, Philippines?

Yes — 13 of the 16 open software positions offer remote or hybrid work (6 remote, 7 hybrid).

How do I apply for Software jobs in Cebu, Philippines?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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