Salary: Up to ₱40,000 gross per month (fixed maximum budget) Role: (Remote / Full-Time) Locations: Philippines Schedule: US Central Time We're looking for someone with polished, conversational English who can communicate…
Skills: Customer support, Phone support, Live chat, Troubleshooting, Software support
Product Support Specialist (Customer-Facing) | Remote - PH
Cebu, Isabela, Philippines · Remote Solely
$35k–$40k/mo
Mid level
Salary: Php 35,000 – Php 40,000 per month Role: (Remote / Full-Time) Locations: Manila, Central Visayas, Davao Region Schedule: US Central Time About the Role We're looking for a Product Support Specialist to help custom…
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: Backend development, TypeScript, Node.js, GCP, API design
About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues.…
About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues.…
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to colla…
Skills: Cold Calling, Prospecting, Lead Qualification, CRM Management, Communication Skills
About the role: Are you looking to launch your career in sales in the fast-paced tech industry? This role is your opportunity to develop essential sales skills, gain deep industry knowledge, and lay the foundation for a …
Skills: Cold Calling, Prospecting, Lead Qualification, CRM, Outbound Sales
AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, …
Business Development Representative (Sales Farmer)
Cebu, Isabela, Philippines · Hybrid
Entry level$745M raised
About the role: Are you looking to launch your career in sales in the fast-paced tech industry? This role is your opportunity to develop essential sales skills, gain deep industry knowledge, and lay the foundation for a …
Skills: Cold Calling, Prospecting, Lead Qualification, CRM Management, Outbound Sales
About the position This is a full-time position under AvePoint as your employer. The role will be client‑facing, working directly with one of AvePoint’s clients. We are seeking a Modern Work Engineer to join our client's…
Skills: Microsoft 365, Microsoft Teams, Teams Voice, Teams Rooms, SharePoint
About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…
Skills: Sales Operations, Channel Management, CRM Management, Power BI, Root Cause Analysis
About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…
Skills: Revenue Operations, Channel Management, CRM Management, Power BI, Microsoft Excel
About the Role This is an exciting opportunity to work with a fast-moving and rapidly growing organization to help our clients achieve their IT digitization strategy and roadmap. If you are highly organized, detail-orien…
Job Description DUTIES & RESPONSIBILITIES: Provides support to the sales team by relieving them of administrative work. Prepare change orders for operations and finance Prepare, file and retrieve sales-related documents,…
Skills: Salesforce, Excel, Microsoft Word, Data entry, Problem solving
Job Description Job Description Responsibilities Triage, analyze, and resolve customer concerns and problems, diagnose the root cause, and document interactionsProvide troubleshooting, technical, and software advice and …
Skills: Triage, Troubleshooting, Technical support, Software advice, User acceptance testing
About the position Are you an experienced Change Management Consultant that can lead teams through organizational and technological change efforts of varying size and complexity? If you are driven by innovation and worki…
Job Description DUTIES AND RESPONSIBILITIES Assist partners by offering exceptional service and creating strong professional relationships. Serve as partners’ primary contact for all service needs, and liaise with other …
Software Engineer, Data Infrastructure & Acquisition - Cebu, Philippines
Cebu, Isabela, Philippines · Remote Solely
Senior
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, ne…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Remote work, Collaborative team
Posted 11h ago
~40 hrs/week
Remote in Philippines
Responsibilities
Assist customers in using the software platform by troubleshooting issues and answering product-related questions via phone and live chat. Maintain accurate documentation and ensure a positive, professional customer experience.
Requirements
Requires at least 2 years of experience supporting U.S. or international customers in a software or SaaS environment. Candidates must possess strong spoken English, technical troubleshooting skills, and the ability to learn new software quickly.
Full job description
Salary: Up to ₱40,000 gross per month (fixed maximum budget)
Role: (Remote / Full-Time)
Locations: Philippines
Schedule: US Central Time
We're looking for someone with polished, conversational English who can communicate naturally and confidently with U.S.-based customers over live phone and chat.
In this role, you'll help customers use our software platform by troubleshooting issues, answering questions, and guiding them to successful resolutions through phone and live chat.
Responsibilities
Assist customers in using our software platform through phone and live chat, troubleshooting issues and guiding them to successful resolutions.
Guide customers in using our software platform effectively.
Answer product and account-related questions with professionalism and empathy.
Learn our software and confidently assist customers in using it.
Resolve customer concerns or escalate complex issues when appropriate.
Maintain accurate customer notes and documentation.
Deliver a positive, welcoming customer experience in every conversation.
Required:
At least 2 years supporting U.S. or international customers through both phone and live chat
Experience supporting a software, SaaS, or online platform
Comfortable troubleshooting customer issues while navigating multiple systems
Comfortable explaining technical concepts to non-technical customers.
Strong spoken English with clear, natural communication
Strong computer skills and the ability to learn new software quickly.
Friendly, patient, and customer-focused.
Detail-oriented and dependable.
Nice to Have
Experience supporting SaaS, software, or web-based platforms.
Experience using CRM or customer support platforms (Zendesk, Intercom, Freshdesk, Salesforce, etc.).
Experience guiding customers through software or online tools.
Remote customer support experience.
100% remote / home-based work
Compensation: Up to ₱40,000 gross per month (fixed maximum budget)
Collaborative and supportive team
Related keywords
Customer SupportSaaSSoftwareRemoteTroubleshootingCRMZendeskIntercomFreshdeskSalesforceTechnical SupportCommunicationUS Central TimeWeb-based platforms
Our mission is to revolutionize the multifamily industry serving as a reliable data source. Committed to excellence, we provide unparalleled accuracy and customizable reporting, empowering our clients with insights that help them make informed and strategic decisions.
Leveraging advanced technology, an expert in-house research team, and third-party partnerships, we curate the most comprehensive datasets available in the market.
Offices: PO Box 160781, Austin, TX 78716, US
Multifamily Data ProviderMultifamilyand Data SourceSoftwareInternetComputer
How many Software jobs are open in Cebu, Philippines right now?
There are currently 31 open software positions in Cebu, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Cebu, Philippines?
Companies currently hiring include AvePoint, Momentive, Speechify, Helpware, Newfold Digital, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Cebu, Philippines?
Yes — 27 of the 31 open software positions offer remote or hybrid work (8 remote, 19 hybrid).
How do I apply for Software jobs in Cebu, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.