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The Compliance Enhancement Coordinator oversees the incident management system, ensuring all incidents are reported, documented, and investigated in compliance with state and federal regulations. They also monitor quality standards and provide training to staff to prevent abuse and neglect.
Candidates must hold a bachelor's degree in a relevant field and possess at least three years of experience in healthcare or developmental disabilities compliance. A Pennsylvania Certified Investigator certification and a valid driver's license are required.
Position Description
The Compliance Enhancement Coordinator (CEC) is responsible for ensuring that all
KenCCID’s Individuals and employees are in a safe and healthy environment. This professional
oversees the incident management system and is responsible for all incidents being reported,
documented and investigated in a timely manner. The CEC is responsible for maintaining the
standards of quality including reliability, functionality, effectiveness, efficiency and performance
of services provided to the Individuals. The CEC is part of the compliance team and is
responsible for ensuring that business and daily activities are conducted legally and in full
compliance with the Occupational Safety and Health Act (OSHA), and other federal laws, as
well as Pennsylvania Department of Human Services, Office of Developmental Programs
(ODP), PA Title 55, §6400 and §6100 regulations, and Subchapter Q §6000.961 regulations.
The CEC position is a full-time exempt salaried position. This professional is expected to
oversee KenCCID’s compliance with the state’s incident management system, proactively work
to avoid incidents that must be reported, and works to educate all staff with regard to eliminating
abuse and neglect for our Individuals. This position reports to the Compliance Manager, and
works collaboratively with the Program Director, Human Resources (HR) Director, the Training
Manager, and other KenCCID staff.
The intent of this description is to provide a representative summary of the major duties and
responsibilities performed by incumbents of this job. Incumbents may be requested to perform
job-related tasks other than those specifically presented in this description.
• Ensures that the safety and well-being of the Individuals is protected at all times and that
the rights of the Individuals are observed at all times
• Tracks incidents and investigation data and performs program analysis of trends
• Coordinates with Compliance Director and staff regarding the use of
incident/investigation data analysis in the development and monitoring of Quality
Improvement Plan Works with ODP and other federal and state agencies to manage
licensing and other compliance issues
• Provides oversight of the incident reporting process as required by the state or funder
requirements, including review of all incident reports to ensure quality, timeliness, and
appropriate follow-through Incident Management
• Maintains thorough knowledge of the 6100 and 6400 regulations
• Implements the incident management processes and ensure that safeguards are in place to
protect the Individuals under KenCCID’s care at all times.
• Provides oversight of investigatory process within the program to include:
• Determination of what incidents warrant formal investigation
• Assignment to appropriate Certified Investigator and supervision of the
investigatory process.
• Review and final approval of written investigation summary and report
• Monitor and stage the investigatory process within the HCSIS/EIM system
• Follows the established protocols with the current Investigation and Peer Review
Process
• Coordinates with the Training Manager and Training Coordinator in provision of training
related to
• incident reporting in accordance with state/funder requirements; and
• investigation practices
• Consults with HR Director and Compliance Manager regarding incident management and
investigations practices to ensure compliance with state and/or funder requirements,
KenCCID corporate policies and quality standards of speed, objectivity and
thoroughness.
• Functions as a Certified Investigator and conducts investigations into abuse, neglect and
financial exploitation allegations implicating staff
• Conducts fair, quick, thorough, regular comprehensive investigations, based on
regulations and standards
• Serves on administrative review teams
• Coordinates with admin team regarding peer reviews of completed investigations with CI
and admin staff within the program
Minimum Education and Experience Requirements
• Experience in managing compliance, particularly in the field of health care and/or
developmental disabilities
• Bachelor’s degree in relevant field and a minimum of three (3) years’ relevant work
experience
• Certification as a Pennsylvania Certified Investigator
• Proven knowledge of state and federal regulations governing KenCCID, particularly the
§6100 and §6400 regulations
• Maintain valid driver’s license
• Ability to identify and develop training solutions to organizational challenges.
• Able to effectively multitask; and flexible enough to manage crises efficiently.
• Ability to work collaboratively with multiple teams across the agency.
• Communicate effectively with diverse workforce including racial, national origin, and
educational/socio-economic diversity.
• Able to function under pressure
• Excellent communication skills both written and verbal
• Effective organizational and time management skills
• Ability to work independently
• Strong interpersonal skills
• Effective analytical and evaluation skills
• Working knowledge and understanding of Community Homes
• Effective team player
• Results oriented
• Must be able to lift 50 pounds & possess physical dexterity
• Must be able to travel to KenCCID sites throughout Northeast Philadelphia
• Ability to sit at a desk for several hours at a time
• Ability to stand for long periods of time while conducting in-person training
• Ability to use a computer and computer hardware
KenCCID is an Equal Opportunity Employer
All applicants will receive consideration for employment regardless of race, color, religion,
sex, national origin, disability and veteran status or any other characteristics protected by law.
I have reviewed this job description and I understand the requirements, essential functions, and
duties of the position.
Enhancing the daily lives of individuals with disabilities to reach their full potential.
Our mission at KenCCID is to promote dignity and choice to empower Individuals with Intellectual and Developmental Disabilities to reach their full potential. Families across the city of Philadelphia and surrounding areas entrust their loved ones to our care. At KenCCID, we cultivate a caring and nurturing community. It’s a community where individuals with disabilities can lead a quality of life that is no different than that of ordinary citizens. We provide housing accommodations catered to the needs of each member of our community. We firmly believe that one size does not fit all. Housing accommodations range from independent living to community homes to round-the-clock care. We also match members to employment opportunities that is aligned with their unique interests. Serving individuals with disabilities has been our sole focus since being established in 1974. As a 501(c)(3) public charity, we rely on donations to provide the highest quality of care to the loved ones who have joined our community. With just $5 you can give an individual with a disability the opportunity to visit a coffee shop and engage with their local community. $25 takes them to a museum to deepen their appreciation of the arts. For $50, they get to cheer on our very own Phillies! Consider making a donation today at https://www.kenccid.org/donate/.
Offices: 9350 Ashton Rd, Philadelphia, Pennsylvania, US
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