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Skills: Social media management, Digital marketing, Community outreach, Public relations, Content creation
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Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner. Assist donors with the unloading of donations from vehicles, trailers, etc. Offer and provide tax receipts to donors. Maintains accur…
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Mid level
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Full-time
bachelor degree
Posted 8d ago
~40 hrs/week
Responsibilities
The coordinator will develop and implement social media strategies while managing content calendars and digital engagement across multiple platforms. Additionally, they will build relationships with community partners and coordinate events to increase brand awareness and support hospice outreach initiatives.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess at least two years of experience in marketing, communications, or community outreach. Proficiency in social media tools, content creation, and strong organizational skills are essential for this role.
Full job description
Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE…
C – Compassion First: We care for every patient and family with empathy, dignity, and kindness.
H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.
O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.
I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.
C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.
E – Empathy in Every Interaction: Because every story and every moment matters.
Social Media & Community Outreach Coordinator
The ideal candidate is a strong communicator with experience in digital marketing, community outreach, healthcare marketing, or nonprofit engagement who is passionate about serving patients, families, healthcare partners, and the community.
Qualifications
Required
Bachelor's degree in Marketing, Communications, Public Relations, Business, Healthcare Administration, or related field; equivalent experience may be considered.
Minimum of 2 years of experience in social media management, marketing, community outreach, or public relations.
Strong written and verbal communication skills.
Proficiency with social media platforms and content scheduling tools.
Experience creating digital content, including photography and video.
Valid driver's license and ability to travel locally for events and community meetings.
Strong organizational and project management skills.
Preferred
Experience in healthcare, hospice, home health, senior services, or nonprofit organizations.
Knowledge of HIPAA and healthcare marketing guidelines.
Familiarity with Canva, Adobe Creative Suite, Mailchimp, WordPress, or similar marketing tools.
Experience coordinating community events and public presentations.
Essential Responsibilities
Social Media Management
Develop and implement social media strategies across Facebook, Instagram, LinkedIn, YouTube, and other relevant platforms.
Create, schedule, and publish engaging content that aligns with Heart'n Soul Hospice's mission and values.
Manage content calendars and maintain a consistent posting schedule.
Capture photos, videos, patient and caregiver stories (with appropriate permissions), and event highlights.
Monitor social media channels, respond to comments and messages, and foster positive online engagement.
Track and analyze social media performance metrics and provide monthly reports with recommendations for growth.
Ensure all marketing content complies with HIPAA and healthcare marketing regulations.
Community Outreach & Relationship Building
Develop and maintain relationships with healthcare providers, senior living communities, nursing facilities, churches, civic organizations, veteran groups, and community partners.
Represent Heart'n Soul Hospice at community events, health fairs, networking functions, and educational presentations.
Coordinate sponsorships, community partnerships, and outreach initiatives to increase visibility and referrals.
Assist in developing educational programs that promote awareness of hospice services and advance care planning.
Cultivate relationships with referral sources and community stakeholders.
Event Planning & Brand Awareness
Coordinate community events, caregiver support activities, appreciation programs, and volunteer recognition events.
Manage event logistics, promotional materials, registration, and follow-up communications.
Develop digital campaigns.
Support public relations initiatives and community storytelling opportunities.
Identify opportunities to increase brand awareness and community engagement.
Communications & Content Development
Write compelling social media posts, blogs, newsletters, email campaigns, and promotional content.
Maintain website content and ensure information is current and engaging.
Collaborate with leadership and clinical teams to highlight programs, success stories, and community impact.
Assist with reputation management and online review monitoring.
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
Related keywords
Social media managementDigital marketingCommunity outreachPublic relationsHospiceHealthcare marketingContent creationPhotographyVideo productionProject managementEvent planningHIPAACanvaAdobe Creative SuiteMailchimpWordPress
Heart to Heart Hospice, founded in 2003, is one of the largest private providers of hospice care in the United States. Headquartered in Plano, TX, Heart to Heart Hospice provides a broad range of palliative and support care services to patients with life-limiting illnesses across 54 locations throughout Texas, Michigan and Indiana. Services provided include nursing care; physician services; counseling and social worker services; homemaker services; physical, occupational and speech therapy; spiritual counseling and bereavement; and medication for symptom and pain control. At Heart to Heart, we understand the emotional and physical challenges associated with life-limiting illness for both the patient and their loved ones. Our care team is committed to providing patients with what they need most: freedom from pain, emotional and spiritual support, and the ability to control the direction of their care. To learn more about Heart to Heart Hospice, please visit us at www.htohh.com.
Offices: 7240 Chase Oaks Blvd., Plano, TX 75025, US
How many Social Services jobs are open in Memphis, TN right now?
There are currently 1,064 open social services positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Memphis, TN?
Companies currently hiring include Memphis-Shelby County Schools, Baptist Memorial Health Care, Aiken Regional Medical Centers, Porter-Leath, YOUTH VILLAGES, INC., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Memphis, TN?
Yes — 44 of the 1064 open social services positions offer remote or hybrid work (15 remote, 29 hybrid).
How do I apply for Social Services jobs in Memphis, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.