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Full-time
bachelor degree, postgraduate degree
Posted 32d ago
~40 hrs/week
Responsibilities
The Care Coordination Lead is responsible for mentoring a care coordination team and overseeing patient assessments and discharge planning. They collaborate with interdisciplinary teams to ensure comprehensive care plans and manage departmental workflow and performance metrics.
Requirements
Requires a Bachelor's in Nursing or a Master's in Social Work with a valid state license and BLS certification. A minimum of 3 years of recent care coordination experience in a hospital setting is required.
Full job description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
The Care Coordination Team Lead (CC TL) is responsible for development and mentoring of a care coordination team. The CC TL's function is to support the care coordinators and leadership team during the patient's acute hospitalization or in the ambulatory case management program, working with acute, chronic and long-term stages of illness for a defined patient population. The role includes critical patient assessment, transitional care planning, discharge planning, physical and psychosocial assessment, patient advocacy, education of the patient /family and monitoring quality indicators to demonstrate outcomes for the team resulting from the service provided. The CC TL collaborates with interdisciplinary care team to provide a comprehensive assessment of the patient's plan of care, goal/outcome fulfillment and continued care needs.
The CC TL provides hands on support to the team in their assigned area and is the first point of contact for team members. The CC TL may have responsibility for training new hires, overseeing floor / area workflow, and facilitate coverage for staff schedule. Additionally, the CC TL may be required to work on process improvement projects with leaders, as well as, pulling data and metrics based on the team's performance to update dashboards and visual management lanes in the department.
Core Responsibilities and Essential Functions:
4. Team Lead Responsibilities
a. Oversight, coach, and mentor team utilizing evidence-based care coordination principles.
b. Promotes a healthy work environment.
c. Assist with department schedules and coverage plans (as required).
d. Participate in the interviewing process with departmental leadership of potential team members.
e. Provide precepting and education during the orientation process ensuring that new team members understand the care coordination functions and identifies any additional training needs.
f. Provide feedback to assist in completing yearly performance evaluations for team.
g. Assist in quality/safety and performance improvement activities for the team.
h. Assist with ongoing training of new initiatives for the department along with departmental leadership.
i. Help facilitate indigent patient contracts
1. Assessment
a. Initiates assessment for necessity and appropriateness of health services by the application of established screening criteria. Factors assessed include support system, psychological, functional, socioeconomic, and cultural needs.
b. Assesses insurance and coverage issues such as managed care, PPO, HMO, and the identification of preferred providers.
c. Identifies issues relating to patient type and/or appropriateness of admission and collaborates with physician/physician advisor for resolution.
d. Strong assessment skills.
2. Disposition Planning
a. Implements discharge planning and provides resource information in a timely and efficient manner.
b. Identifies and documents barriers for timely disposition.
c. Collaborates with the interdisciplinary care team in developing an appropriate transitional care plan.
d. Provides education/counseling to patient/family in understanding, accepting, and following medical recommendations of his/her conditions.
e. Understands eligibility processes and criteria for Local, State and Federal resources.
f. Responds to referrals from hospital staff, physician offices, community, and family to provide resource information, and education when requested.
g. Performs financial needs assessment for patients in need of assistance for follow-up care throughout the continuum.
h. Provides follow-up for patients needing post-discharge assistance.
i. Helps promote respect of cultural, ethnic, or religious beliefs to assist Care Coordinators develop an appropriate/comprehensive transitional plan to the next level of care.
j. Effectively escalate issues to payers and other team members to help resolve delays in discharge related to post-acute authorizations.
k. Engage patient, family and/or team members in discharge planning in those events where payor denial is received.
3. Documentation
a. Record all assessments completed in the medical record.
b. Document chart notes accurately and timely per departmental protocol in EPIC.
c. Monitor for compliance of departmental documentation standard work
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Bachelors Nursing or Masters Social Work-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact or LCSW - Lic Clinical Social Worker GA or LMSW - Lic Master Social Worker GA or MSW - Master Social Worker
Additional License(s) and Certification(s):
BSN-currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) Upon Hire Required or
MSW, currently licensed as a Social Worker in the State of Georgia. Upon Hire Required and
ACM or CCM upon hire or within 1 Year Preferred
Required Minimum Experience:
Minimum 3 years recent Care Coordination experience in a hospital setting. Required and
Exposure to multiple medical populations Preferred
Required Minimum Skills:
Strong interpersonal skills.
Excellent verbal and written communication skills.
Competency and confidence with crucial conversations in high stress environment.
Ability to organize and guide care coordination team functions, effectively coach, and lead change, perform critical analysis, promote patient/family autonomy and plan/organize efforts effectively for the continuum of care.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Related keywords
Care CoordinationEPICBLSRNLCSWLMSWMSWACMCCMCase ManagementPatient AdvocacyDischarge PlanningHealthcareHospital SettingTransitional CareClinical Assessment
To enhance the health and well-being of every person we serve.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1993
Headquarters
Marietta, Georgia
LinkedIn followers
124,886
Total funding
$600K
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia.
Our specialists and primary care providers work in a multidisciplinary environment with nearly 30,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers.
We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare.
At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.
Offices: Marietta, Georgia 30062, US
CardiovascularPulmonaryCancerWomen and BabiesMusculoskeletalFamily MedicinePediatricsPhysical TherapyOccupational TherapyGeriatrics
How many Social Services jobs are open in Marietta, GA right now?
There are currently 123 open social services positions in Marietta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Marietta, GA?
Companies currently hiring include Endeavor Schools, PruittHealth, YMCA of Metropolitan Atlanta, Herewith, Propel Autism, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Marietta, GA?
Yes — 7 of the 123 open social services positions offer remote or hybrid work (0 remote, 7 hybrid).
How do I apply for Social Services jobs in Marietta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.