Duty Manager Location: Daytona Milton Keynes, Buckinghamshire Department: Track Team Reporting to: General Manager Are you an experienced team leader, supervisor, or manager who thrives in fast-paced, live environments? …
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$13/hr–$14/hr
Other
Posted 34d ago
~40 hrs/week
Responsibilities
The Duty Manager is responsible for the safe and effective daily operation of the karting venue, overseeing race control and track activities. They lead multi-departmental teams, manage staffing rotas, and ensure high standards of customer experience and safety compliance.
Requirements
Candidates must have proven experience in management or team leadership within a fast-paced operational or customer service environment. A First Aid at Work qualification and the ability to work a flexible rota including weekends are required.
Full job description
Duty Manager
Location: Daytona Milton Keynes, Buckinghamshire Department: Track Team Reporting to: General Manager
Are you an experienced team leader, supervisor, or manager who thrives in fast-paced, live environments? As a Duty Manager at Daytona Milton Keynes, you'll take ownership of venue operations, lead teams on shift, and ensure race events run safely, professionally, and to the highest standard.
Why Join Us?
Take a senior, hands‑on leadership role at Daytona’s flagship venue
Be responsible for live race operations and customer experience
Lead, train, and develop teams in a fast‑paced environment
Work closely with senior management and influence venue performance
Varied role combining operations, people management, safety, and events
Opportunity to develop further within an established karting business
About Daytona & Milton Keynes
Daytona is the UK's leading karting operator, delivering one of the most authentic motorsport experiences available in arrive-and-drive karting. From championship-winning DMAX race karts and iconic endurance events to corporate experiences and junior driver development, Daytona provides unrivalled racing opportunities for drivers of all levels.
Daytona Milton Keynes is the flagship venue within the Daytona group, operating in a fast-paced, customer-focused environment. Quality, consistency, and teamwork are at the heart of everything we do, ensuring every customer receives a safe, professional, and memorable experience.
The Role
As Duty Manager, you will be responsible for the safe and effective operation of the venue when on shift. You will lead teams across departments, oversee race control and track operations, manage staffing and rotas, and ensure customer expectations are met at all times.
This role combines operational control, people leadership, safety oversight, and event delivery, and requires a confident decision‑maker who remains calm under pressure.
Key Responsibilities
Venue & Race Operations
Take full responsibility for venue operations, acting as Duty Manager
Oversee race control, track monitoring, and regulatory compliance
Ensure safe delivery of all race sessions and events
Coordinate event timings and operational requirements across departments
People Management & Training
Manage staff rotas, breaks, and shift deployment to maintain safe staffing levels
Support recruitment, onboarding, training, and development of venue staff
Ensure staff presentation, PPE, and professional standards meet Daytona requirements
Conduct performance reviews and support career progression
Safety, Compliance & Standards
Ensure compliance with statutory, licensing, and company regulations
Maintain accurate training, incident, and operational records
Act as a key point of escalation for incidents, customer issues, and emergencies
Ensure fire, evacuation, first aid, and incident procedures are followed
Operations & Administration
Liaise with engineering on kart safety, maintenance, and testing records
Oversee stock control, purchasing, and budget‑aware ordering
Ensure correct money handling procedures are followed
Maintain accurate documentation and reporting to GM, Ops, and HR
What We’re Looking For
Proven experience in a management or team leadership role
Strong operational awareness and confident decision‑making
Excellent communication, interpersonal, and customer‑facing skills
Experience in customer service or live operational environments
Confidence in public speaking and leading teams
Strong attention to detail and professional standards
Computer literate, including MS Office
First Aid at Work qualification (or willingness to maintain certification)
Flexible availability, working 40 hours per week on a rota including weekends
Experience in motorsport, marshalling, or outdoor operational environments is highly desirable and advantageous
Daytona operates the UK's premier kart racing circuits. Located in Tamworth, Milton Keynes and Esher, Daytona entertains over 100,000 drivers each year at its venues. We also provide special events on bespoke street circuits and at existing circuits worldwide.
We have 28 years experience in delivering the most exciting events, combined with unrivalled safety and customer service.
How many Security & Safety jobs are open in Milton Keynes, United Kingdom right now?
There are currently 106 open security & safety positions in Milton Keynes, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Milton Keynes, United Kingdom?
Companies currently hiring include Securitas Group, Thales, Computacenter Germany AG & Co. oHG, AWE, Boeing, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Milton Keynes, United Kingdom?
Yes — 29 of the 106 open security & safety positions offer remote or hybrid work (0 remote, 29 hybrid).
How do I apply for Security & Safety jobs in Milton Keynes, United Kingdom?
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