PCI Compliance Specialist (Italian/English) Location: Portugal About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to ma…
Skills: PCI-DSS Compliance, Customer Support, Italian Fluency, English Fluency, Microsoft Office Suite
PCI Compliance Specialist (Italian/English) Location: Portugal About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to ma…
Skills: PCI-DSS Compliance, Customer Support, Italian Fluency, English Fluency, Microsoft Office Suite
ROLE SUMMARY: Inspired Education is the leading global group of premium schools, with a portfolio of over 125 premium private schools spanning six continents. Inspired schools draw on proven educational practices from ar…
Inicia a tua viagem na Auchan Retail Portugal e vem fazer parte de uma equipa focada no bem – estar dos seus colaboradores e satisfação dos clientes. Juntos vamos melhorar a experiência do cliente e conquistar os habitan…
Skills: CCTV Monitoring, Security Systems Management, Emergency Response, Incident Reporting, Team Coordination
No Bureau Veritas estamos a recrutar um(a) Manager para liderar a nossa unidade de BIC (Buildings & Infrastructure Capex) em Portugal. Esta função combina liderança estratégica, atividade comercial direta e supervisão té…
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: AML Analysis, Money Laundering Risk Analysis, Payment Investigation, MS Office, Communication Skills
<p><strong>Overview:</strong></p><p>Purpose of the role is to support the CI/CD pipeline in Risk Systems and implementation of cloud infrastructure within Risk IT. This is a team member role and would entail management, …
A Verisure, antes Securitas Direct, é uma empresa multinacional especializada em sistemas de segurança para residências e pequenos negócios. Somos líderes de mercado com 6.2 milhões de clientes em todo o mundo, escolha d…
A Verisure, antes Securitas Direct, é uma empresa multinacional especializada em sistemas de segurança para residências e pequenos negócios. Somos líderes de mercado com 6.2 milhões de clientes em todo o mundo, escolha d…
Skills: Customer Acquisition, Sales, Commercial Visiting, Alarm Installation, Communication
Técnico Superior de Higiene e Segurança no Trabalho - Lisboa/Portugal
Lisbon, Portugal · On-site
Senior
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, w…
Skills: Occupational Health and Safety, Civil Engineering, ISO 45001, Safety Management Systems, Legal Compliance
Do you believe information security is about building rigid fortress walls that grind product innovation to a halt, or about architecting intelligent guardrails that allow a global platform to move fast securely? If you …
We're fast learners, hard workers, natural collaborators... and we Make Modern Happen! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We ai…
We are looking for a forward-thinking, driven, and hands-on Global Chief Information Security Officer (CISO) to design, implement, and scale our global information security strategy. As we expand, you will be responsible…
Skills: Information Security, Compliance, Risk Management, Leadership, Team Management
Position:Regional Account Manager (Symantec, Carbon Black, CA) Job Description: Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the m…
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Inicia a tua viagem na Auchan Retail Portugal e vem fazer parte de uma equipa focada no bem – estar dos seus colaboradores e satisfação dos clientes. Juntos vamos melhorar a experiência do cliente e conquistar os habitan…
Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativi…
Skills: IT Infrastructure, Cloud Environments, Production Operations, Service Management, IT Risk Management
Company Description Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather th…
We're fast learners, hard workers, natural collaborators... and we Make Modern Happen! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We ai…
Skills: SOC Analysis, Microsoft Sentinel, Microsoft Defender, SIEM, EDR/XDR
CAPGEMINI ENGINEERING At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash the…
Skills: Linux Administration, HPC Scheduling, Infrastructure as Code, Network Segmentation, IAM
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 50d ago
~40 hrs/week
Responsibilities
Provide professional support to customers via phone, email, and chat to guide them through the PCI-DSS compliance process. Resolve user issues on the online platform and identify opportunities to recommend relevant products and services.
Requirements
Requires a high school diploma and at least one year of customer support experience, preferably in a call center. Must be fluent in both Italian and English at a C1 level and proficient in Microsoft Office.
Full job description
PCI Compliance Specialist (Italian/English)
Location: Portugal
About VikingCloud
VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.
VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.
Responsibilities
Support customers via phone, email, and web chat in a professional and clear manner.
Guide users through the PCI-DSS compliance process, explaining its importance and offering step-by-step help.
Help the users to access and navigate the online platform.
Aim to resolve issues on the first contact by efficiently collecting the needed information.
Spot opportunities to recommend relevant products and services when appropriate.
Handle difficult or assertive conversations calmly and respectfully.
Accurately document all interactions using internal systems and follow established procedures.
Meet performance targets and adhere to service level standards.
Qualifications
Minimum education: High school diploma or equivalent.
1+ years of experience in a customer support role, preferably in a call center
Fluency in Italian, C1 level.
Fluency in English, C1 level.
Proficiency in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
Collaborative, upbeat, and customer-focused
Clear communicator with active listening skills
Professional phone presence and soft skills
Detail-oriented and able to handle multiple tasks
Solid decision-making and problem-solving abilities
Available to work flexible shifts while displaying impeccable schedule adherence
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state, or local protected class.
Employment Disclaimer: This position is advertised on behalf of Conectys Portugal (also known as Arcowave Portugal, Lda.), who will be the sole employer for all successful candidates. Conectys Portugal will be responsible for all employment legal obligations, employment protections, and employment remuneration and benefits. No employment relationship will exist with any other party involved in the recruitment process.
Privacy Disclaimer: As part of our recruitment and selection process, please be informed that your application data will be processed in accordance with applicable data protection laws, including the GDPR. To facilitate this process, your personal data shall be shared with Arcowave Portugal, Lda., as well as third-party service providers, who may assist with candidate assessment, recruitment administration, and backgroundscreening and vetting checks. These third parties are contractually bound to keep your information confidential and to use it solely for purposes related to the recruitment process. By submitting your application, you consent to this sharing of your data. For more information on how we handle your data, please refer to our Privacy Policy and Notice.
Related keywords
PCI-DSSCybersecurityComplianceAsgard PlatformCustomer ExperienceRisk MitigationCall CenterMicrosoft WordMicrosoft ExcelMicrosoft OutlookC1 ItalianC1 English
How many Security & Safety jobs are open in Lisbon, Portugal right now?
There are currently 282 open security & safety positions in Lisbon, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Lisbon, Portugal?
Companies currently hiring include Claranet Portugal, Inetum, VOIS, Devoteam, AgileEngine, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Lisbon, Portugal?
Yes — 170 of the 282 open security & safety positions offer remote or hybrid work (32 remote, 138 hybrid).
How do I apply for Security & Safety jobs in Lisbon, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.