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Full-time
Health and Wellbeing Programs, Professional Growth Support, Personal Growth Support
Posted 51d ago
~40 hrs/week
Responsibilities
The Process Support Engineer guides products through their lifecycle from concept to qualification, providing high-visibility on-site customer support and system repair. They collaborate with R&D and customers to develop leading-edge semiconductor manufacturing processes and perform complex root cause analyses.
Requirements
Candidates must possess conceptual and practical expertise in process engineering and the ability to solve complex technical problems using statistical analysis. Experience with semiconductor technologies such as CVD, ALD, or PVD and the ability to act as a technical liaison for customers is required.
Full job description
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Beijing,CHN
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.
Key Responsibilities
Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Knowledge of 3 or more processes on 1 or more technologies
Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
Explains difficult or sensitive information; works to build consensus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Related keywords
SemiconductorMaterials EngineeringChemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of ExperimentsDOERoot Cause AnalysisProcess EngineeringSystem DiagnosisMaterials ScienceAIIoT
We deliver material innovation that changes the world.
Industry
Semiconductor Manufacturing
Company size
10,001+ employees
Founded
1967
Headquarters
Santa Clara, CA
LinkedIn followers
650,908
Total funding
$2.2B
Applied Materials is the leader in materials engineering solutions that are at the foundation of virtually every new semiconductor and advanced display in the world. The technology we create is essential to advancing AI and accelerating the commercialization of next-generation chips. At Applied, we push the boundaries of science and engineering to deliver material innovation that changes the world.
We look forward to engaging with you on compelling topics about the semiconductor industry. We want to hear from you, but offensive comments that create an unpleasant environment for our community will be removed. Thanks for your understanding.
Offices: 3050 Bowers Avenue, Santa Clara, CA 95054, US
Semiconductor Manufacturing EquipmentMaterials EngineeringFlat Panel Display Manufacturing Equipmentand Global Services for the industries servedElectronicsSemiconductorEducationSoftwareProduct DesignManufacturing
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