General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and executi…
Skills: Customer service, Team leadership, Merchandising, Staff scheduling, Conflict resolution
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Customer Service Management, Retail Leadership, Team Mentoring, Sales Techniques, Store Operations
Job Description NAPA Auto Parts is seeking an enthusiastic and hard-working Paint Specialist to join our rapidly growing team of Auto Parts professionals. This is the ideal position for knowledgeable and energetic people…
Skills: Paint mixing, Auto body repair, Customer service, Automotive knowledge, Cash register operation
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Job DetailsJob Location: CA - SACRAMENTO SFC STORE - D4 - Sacramento, CA 95823Position Type: Full TimeSalary Range: $38,001.00 - $63,001.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an A…
Skills: Sales management, Retail operations, Team leadership, Customer service, Coaching
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Real estate, Customer service, Communication, Time management, Field operations
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients, prepared from scratc…
Part Time Sales Associate - Macy's Shop, Arden Fair
Sacramento, California, United States · On-site
$18/hr–$19/hr
Mid level$705M raised
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience…
Skills: Customer service, Relationship selling, Communication skills, Problem solving, POS systems
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Great Group LLC is now…
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Great Group LLC is now…
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When yo…
Skills: Customer service, Sales, Merchandising, Communication, Relationship building
Sierra Pacific Home & Comfort, Inc.
Appointment Generator (Costco Locations)
Sacramento, California, United States · On-site
$16/hr–$25/hr
Entry level
Role Summary As a Lead Generator, you help keep our HVAC sales pipeline moving by creating a professional first point of contact and securing permission for follow-up. The purpose of this role is to maintain a steady flo…
Skills: Verbal communication, Customer service, Sales, Lead generation, Active listening
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Retail Fragrances Sales Support Associate - Dior, Arden Fair - Part Time
Sacramento, California, United States · On-site
$18/hr–$27/hr
Entry level$5.0B raised
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
JM Wireless – CA Norwood Ave - FT - RSR – Metro - T-Mobile
Sacramento, California, United States · On-site
$16/hr–$19/hr
Entry level
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
JM Wireless – CA Norwood Ave - PT - RSR – Metro - T-Mobile
Sacramento, California, United States · On-site
$16/hr–$19/hr
Entry level
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
JM Wireless – CA Norwood Ave - FT - RSM – Metro - T-Mobile
Sacramento, California, United States · On-site
$19/hr–$21/hr
Entry level
Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driv…
Skills: Team leadership, Sales management, Customer engagement, Recruitment, Staff training
JM Wireless – CA Northgate - FT - RSM – Metro - T-Mobile
Sacramento, California, United States · On-site
$19/hr–$21/hr
Mid level
Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driv…
Skills: Team leadership, Sales management, Recruitment, Staff training, Performance coaching
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical insurance, Dental insurance, Vision insurance, Term life insurance, Paid vacation, Paid holidays
Posted 26d ago
Apply by Jun 1
~40 hrs/week
Responsibilities
The Sales Floor Supervisor is responsible for leading associates to drive profitable sales growth and ensuring high merchandise presentation standards. They also manage omnichannel order processes and resolve customer issues to maintain excellent service levels.
Requirements
The role requires strong leadership skills, the ability to train and coach team members, and proficiency in retail operations and visual merchandising. Candidates must demonstrate critical thinking, accountability, and a growth mindset to meet performance standards.
Full job description
General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.
Primary Responsibilities:
Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,
Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies: To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $24.00/Hr -USD $30.00/Hr.
Related keywords
Sales Floor SupervisorRetailMerchandisingCustomer ServiceOmnichannelShip from StoreBuy Online Pick Up In StoreCurbside PickupVisual StandardsTeam DevelopmentPerformance StandardsGrowth MindsetLeadershipInventory ShrinkSafety InitiativesJCPenney
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career.
We know success is built from the inside out, and our associates are the heartbeat of our Company!
JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
RetailApparelMerchandiseFashionTrendsand Home DecorGamingJewelryApparelBeauty
How many Retail jobs are open in Sacramento, CA right now?
There are currently 931 open retail positions in Sacramento, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Sacramento, CA?
Companies currently hiring include Starbucks, Costco Wholesale, CVS Health, Albertsons Companies, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Sacramento, CA?
Yes — 24 of the 931 open retail positions offer remote or hybrid work (15 remote, 9 hybrid).
How do I apply for Retail jobs in Sacramento, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.