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$12/hr–$15/hr
Full-time
high school
Posted 74d ago
~40 hrs/week
Responsibilities
The Sales Associate drives sales by providing personalized customer service and maintaining visual merchandising standards. They are also responsible for operational tasks including register transactions, replenishment, and client relationship management.
Requirements
A high school diploma or equivalent is required, and previous retail or sales experience is preferred. Candidates must be able to work a flexible schedule and meet the physical demands of standing and lifting in a retail environment.
Full job description
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Participates in visual directives including monthly store sets and sales floor maintenance.
Customer Experience
Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
Signs up clients for reward program.
Builds and maintains a solid customer following through clienteling and wardrobing.
Knows current product fit and style assortment offerings in store and on-line.
Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book.
Operational Excellence
Supports replenishment activities that keep the store full and abundant.
Assists with locate fulfillment.
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
Assist with boutique cleanliness and organization
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving.
Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
Culture
Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
High School diploma or equivalent
Retail or sales experience preferred
For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
For all other states, must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
The wage range for this position is $12.77-$15.95. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Related keywords
RetailSalesCustomer ExperienceVisual StandardsClientelingStyle ConnectCustomer BookOmni-channelMerchandisingLoss PreventionBoutiquePoint of SaleWardrobingReplenishment
Our passion for fashion and desire to inspire confidence and joy have been guiding the creation of our women’s clothing, intimates, and accessories for more than 40 years. Our portfolio consists of three brands: Chico’s, WHBM, and Soma found in over 1,000 stores throughout the United States and online. Our commitment and dedication come from our loyal customers and devoted Associates, who are equally inspired by our values. If you share our passion for fashion, we invite you to join us.
Visit: https://jobs.chicos.com/
Offices: 11215 Metro Parkway, Fort Myers, FL 33966, US
How many Retail jobs are open in Norfolk, VA right now?
There are currently 481 open retail positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Norfolk, VA?
Companies currently hiring include Dollar Tree Stores, Domino's, Advance Auto Parts, Starbucks, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Norfolk, VA?
Yes — 2 of the 481 open retail positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Retail jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.