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$19/hr–$23/hr
Full-time
Paid holidays, Vacation time, Sick time, Personal time, Medical insurance, Dental insurance
Posted 37d ago
Apply by Nov 4
~40 hrs/week
Responsibilities
The Sales Supervisor supports store management in driving sales, achieving KPIs, and ensuring exceptional customer service. They are responsible for coaching the team, maintaining store standards, and overseeing daily operations including opening and closing procedures.
Requirements
Candidates must have at least 3 years of experience in retail or sales with a focus on customer service. Prior leadership experience is strongly preferred, along with excellent communication skills and the ability to work a flexible retail schedule.
Full job description
Overview:
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Tysons Galleria location in Mclean, Virginia. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Consistently achieve or exceed individual & store sales and other commercial KPIs
Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
Foster a culture of collaboration and open communication with colleagues and management
Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
Open and close the store according to Marc Jacobs procedure
Ensure both the sales floor and stockroom are well-organized
Adhere to all company policies and procedures
QUALIFICATIONS:
3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Prior leadership experience strongly preferred
Experience in generating sales, building, and developing client relationships
Demonstrated verbal and written communication skills
Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
Excellent organizational, follow-up, and time management skills
Passion for the Marc Jacobs brand and product offering
Computer skills including operating a POS and navigating Microsoft Office suite
Must have flexibility to work a retail schedule including evenings, weekends and holidays
SALARY & BENEFITS/WHAT WE OFFER:
The compensation for this position ranges from $19.50- $23.00 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
ABOUT MARC JACOBS
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
Industry
Retail Apparel and Fashion
Company size
501-1,000 employees
Founded
1984
Headquarters
New York, New York City
LinkedIn followers
254,821
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
FashionApparelLuxuryReady to WearAccessoriesLeather goodsJewelryPerfumesand SunglassesE-Commerce
How many Retail jobs are open in McLean, VA right now?
There are currently 171 open retail positions in McLean, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in McLean, VA?
Companies currently hiring include Capital One, Albertsons Companies, Macy's, Nordstrom, CSC Generation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in McLean, VA?
Yes — 7 of the 171 open retail positions offer remote or hybrid work (0 remote, 7 hybrid).
How do I apply for Retail jobs in McLean, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.