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Texas Car Title & Payday Loan Services, Inc.
Branch Manager
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$16/hr–$17/hr
Mid level
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$20/hr–$25/hr
Full-time, Part-time
Medical Insurance, Dental Insurance, Vision Insurance, Employee Discounts
Posted 8d ago
~40 hrs/week
Responsibilities
The host is responsible for greeting guests, managing the waitlist, and facilitating player registration and buy-ins. They also provide information on games and promotions while maintaining a clean and organized reception area.
Requirements
Candidates must have at least one year of customer service experience and strong multitasking abilities. Excellent communication skills and the ability to work flexible hours, including nights and weekends, are required.
Full job description
Description
Position Summary
At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors.
We are looking for a competent, outgoing, and expert multitasker who is excited to work within the poker industry. Poker Hosts are the face of Texas Card House. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you! Your ultimate goal will be to provide high-quality service that will help us maintain and attract guests.
We encourage applicants from all backgrounds and those requiring accommodations to apply.
This role will be in-person located in our TCH location: Las Colinas
Key Responsibilities:
Greet guests with excellent customer service and a professional demeanor.
Efficiently seat players based on waitlist, game availability, and player preferences.
Maintain an accurate waitlist and provide guests with estimated wait times.
Answer guest questions about game options, promotions, and Texas Card House policies.
Promote upcoming tournaments and special events.
Assist with processing player registration and buy-ins (following all company cash handling procedures).
Maintain a clean and organized reception area.
Answer phones, social media inquiries, and other guest requests
Assist guests with the sale of memberships, merchandise, food, etc.
Utilize CRM and applicable platforms for data tracking
Qualifications:
Minimum of 1 year customer service experience (Required)
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Positive attitude, professional demeanor, and a genuine desire to provide excellent service.
Ability to work flexible hours, including nights and weekends.
Basic computer proficiency.
Knowledge of poker (a plus, but not required).
Work Environment:
Casino gaming environment with noise, bright lights, and high-energy atmosphere.
Shift availability:
Day shifts
Evening shifts
Night shifts
Weekends/Holidays as needed
Physical Requirements:
This position is an on-site, in-person role.
Mobility/Endurance: Requires working shifts that can last several hours with prolonged periods of repetitive motions, sitting, standing, and walking throughout the facility.
Vision: The ability to observe multiple poker tables simultaneously in a fast-paced, dynamic environment.
Communication: Frequent interaction with guests, requiring clear communication and customer service skills.
Environment: Comfort working in a loud, busy environment with background noise from the poker games.
Dexterity: Needed to operate any required computer keyboard, mouse, and other technical instruments.
Vision: Ability to monitor the games and respond to guest needs.
Hearing: Ability to monitor the games and address guest needs.
Flexibility to work hours, including evenings, weekends, and holidays, to accommodate the operational needs of the poker room.
Reasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.
Job Details:
Job Type: Part-time / Full-time
Expected hours: 20 – 40 per week
Pay: $20.00 - $25.00 per hour
Benefits:
Medical Insurance (**Available to Full-Time Employees only)
Dental & Vision Insurance
Employee Discounts (Gym, Food, Merchandise, and more!)
Flexible Schedules
Equal Opportunity Employer
Texas Card House is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
If you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.
Texas Card House, Texas' Premier Private Poker Club, offers Texas Hold ‘Em, Omaha, and other poker games. We pioneered the private poker social club industry in Texas as the first of its kind when we opened in Austin in 2014. Our industry leading staff has experience in the World Series of Poker and World Poker Tour circuits. Hands-on training and comprehensive employee benefits programs help us develop and retain the best people to work with.
Find out what makes us different - join Texas Card House as a Member or Employee today!
Offices: 13376 Research Blvd, Austin, Texas, US
PokerSocial ClubTexas Hold 'EmOmahaTournamentsCash GamesLive SportsBig Screen TVsFood and DrinkHospitality
How many Retail jobs are open in Irving, TX right now?
There are currently 592 open retail positions in Irving, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Irving, TX?
Companies currently hiring include 7-Eleven, Domino's, Michaels Stores, Signet Jewelers, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Irving, TX?
Yes — 29 of the 592 open retail positions offer remote or hybrid work (9 remote, 20 hybrid).
How do I apply for Retail jobs in Irving, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.