Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
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Grimaldi's Pizzeria
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Johnson Brothers
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Michaels Stores
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Irving, Texas, United States · On-site
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$138k–$295k/yr
Full-time
bachelor degree, postgraduate degree
Paid time off, Company paid holidays, Personal days, Sick leave, Medical coverage, Dental coverage
Posted 2d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
The Senior Director will lead presales client engagements and large deal pursuits for CPG Customer Development across North America. They will also design and implement integrated supply chain and commercial operations solutions while providing thought leadership in omnichannel fulfillment and digital transformation.
Requirements
Candidates must have 15–20+ years of experience in Supply Chain, Customer Development, or Commercial Operations within the CPG industry. A Bachelor's degree is required, with an MBA preferred, along with strong expertise in Order-to-Cash processes and BPO environments.
Full job description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Role overview
The Senior Director – Business Services for Intelligent Supply Chain Operations (CPG Customer Development) will be responsible for developing, scaling, and delivering Customer Development and Commercial Operations solutions for Consumer Products & Retail (CPR) clients across North America. With a strong business and commercial focus, this role will engage with CPG clients to design and deliver integrated supply chain and customer development capabilities, bridging planning, order-to-cash, and customer collaboration. This role will act as a thought leader across Customer Development, leveraging industry trends such as omnichannel fulfillment, retailer collaboration, and digital commercialization to strengthen Capgemini’s positioning in the CPG sector
Job Description
What will you do
Lead presales client engagements and large deal pursuits across North America in CPG Customer Development
Lead and steer customer project, consulting, and Business Services (BPO) engagements focused on Order-to-Cash and Customer Operations
Act as a trusted partner to Sales, Commercial, and Supply Chain executives
Lead Customer Development maturity assessments and define transformation roadmaps
Develop business cases showcasing ROI across revenue growth and service optimization
Define and implement KPIs, SLAs, and governance frameworks aligned with service level and customer outcomes
Contribute to creation of CPG-specific offerings including customer collaboration and order management
Design and implement Target Operating Models integrating commercial and supply chain processes
Provide thought leadership in omnichannel fulfillment and retailer integration
Collaborate with cross-functional teams for proposal development and delivery
Develop and mentor high-performing teams
Drive innovation leveraging analytics, AI, and customer-centric solutions
Position Capgemini as a leader in CPG Customer Development transformation
What you should have
Bachelor's Degree or above. MBA preferred
15–20+ years of experience in Supply Chain, Customer Development, or Commercial Operations within CPG
Experience in Business Services, Shared Services, or BPO environments
Strong expertise in Order-to-Cash, Customer Service, Trade Promotion, and Customer Collaboration
Strong understanding of CPG industry and retailer ecosystem
Advanced English proficiency with strong communication skills
Ability to analyze commercial and operational data
Experience designing Target Operating Models
Strong stakeholder management and executive influence skills
Leadership experience managing global teams
Exposure to SAP OTC, TPM tools, and analytics platforms
Strong commercial mindset
Relevant certifications desirable
Willingness to travel up to 50%
The base compensation range for this role in the posted location is: $137900-295000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
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How many Retail jobs are open in Irving, TX right now?
There are currently 592 open retail positions in Irving, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Irving, TX?
Companies currently hiring include 7-Eleven, Domino's, Michaels Stores, Signet Jewelers, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Irving, TX?
Yes — 30 of the 592 open retail positions offer remote or hybrid work (10 remote, 20 hybrid).
How do I apply for Retail jobs in Irving, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.