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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Analyst manages the end-to-end receivable lifecycle for complex customer accounts, including collections, deduction resolution, and cash application. They also provide leadership to the Global Shared Service Center and drive process improvements to optimize cash flow and reduce bad debt.
Requirements
Candidates must have a bachelor's degree in Accounting, Finance, or a related field and 3-5+ years of progressive experience in accounts receivable or collections. Proficiency in Excel, SAP, and HighRadius is required, along with strong negotiation and analytical skills.
Full job description
Job Description
At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfactionbydelivering outstanding lifetime experiences with solutions that always get better.We share ideas and collaborate so that together,we can develop solutions that delivermoreenjoyable and sustainable living.
Come,join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
The Senior Accounts Receivable Analyst owns the end-to-end receivable lifecycle for a portfolio of the company's most complex and highest-exposure customer accounts — from invoice through collection, deduction resolution, and final cash application. Day-to-day transactional execution and cash application are performed by the Global Shared Service Center (GSSC); this role directs that work, sets priorities, resolves what the GSSC cannot, and remains accountable for the outcome.
This is not a transaction-processing role — though it does require a hands-on professional who stays flexible and steps into the detail whenever the business needs it. The Senior Analyst is the owner of the process and the single point of accountability for their portfolio — driving root-cause resolution, influencing Sales and Commercial Finance to prevent recurring disputes, and presenting portfolio performance to his/her manager and, as needed, to leadership.
Core Responsibilities:
Portfolio Ownership & Collections
Own the full order-to-cash cycle for an assigned portfolio of large, complex customers — including national and strategic accounts — with full accountability for DSO, past-due percentage, and bad debt exposure.
Drive collection strategy using the HighRadius collections platform; personally handle escalated, aged, and high-risk balances.
Review and clear orders on credit hold by daily cutoff, exercising independent judgment within elevated approval authority.
Negotiate payment arrangements and settlements with customer AP and finance leadership.
Deduction Resolution
Own deduction resolution end to end: research, validation, root-cause identification, and clearing or recovery of invalid claims.
Partner with Sales, Pricing, Returns, and Commercial Finance to resolve disputes and, more importantly, to eliminate the conditions that create them.
Track deduction trends by customer and reason code, and drive corrective action with the responsible business owner.
Shared Service Center Partnership
Serve as the primary business owner and daily point of contact for the GSSC team supporting the assigned portfolio, including cash application.
Set priorities, define expectations, and review the quality and completeness of GSSC output; provide coaching and feedback to close capability gaps.
Resolve unapplied cash, short pays, and remittance discrepancies escalated by the cash application team.
Ensure handoffs between local and offshore teams are documented, controlled, and audit-ready.
Analysis, Reporting & Process
Generates AR forecasts and analyzes collection trends to improve cash flow and reduce outstanding balances.
Own portfolio performance, aging, and risk analysis to AR, Finance, and Sales leadership.
Provide cash forecast inputs, deduction resolution status, and bad debt recommendations.
Lead process improvement initiatives across the AR function; document processes and maintain internal control compliance.
Manages internal and external audit requests with complete, organized documentation.
Mentor AR Analysts and serve as a subject-matter resource for the team (no direct reports).
Minimum Qualifications:
Bachelor's degree in Accounting, Finance, Business, or related field.
3-5+ years of progressive accounts receivable, collections, or credit experience, including direct ownership of complex customer accounts.
Demonstrated experience resolving customer deductions and disputes end to end.
Expert Excel (VLOOKUP/HLOOKUP, pivot tables) and strong PowerPoint skills; comfortable building an analysis and presenting it to leadership.
Qualifications:
Experience operating in a hybrid local / Global Shared Service model.
SAP and HighRadius (or comparable collections platform) experience.
Experience with large retail or national account customers and their deduction practices.
Strong negotiation and influencing skills with both customers and internal business partners.
Ability to work independently, manage competing priorities, and hold a deadline in a fast-moving environment.
Unquestionable ethics and integrity.
Where you'll be: You will be located at out NA headquarters in Charlotte, NC.
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste,careand wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux,AEGand Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to www.electroluxgroup.com.
Related keywords
Accounts ReceivableCollectionsCreditDeduction ResolutionCash ApplicationSAPHighRadiusExcelPowerPointFinancial AnalysisOrder-to-CashDSOBad DebtGlobal Shared Service CenterProcess ImprovementAudit
We create sustainable solutions through our group of leading home appliance brands incl. Electrolux, AEG and Frigidaire.
Industry
Manufacturing
Company size
10,001+ employees
Founded
1919
Headquarters
Stockholm
LinkedIn followers
811,114
Total funding
$942M
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to www.electroluxgroup.com
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Offices: Electrolux - Stockholm, Stockholm, SE-10545, SE · 10200 David Taylor Dr, Charlotte, NC 28262, US · 2 Rue Jules Valles, Marly, Hauts-de-France 59770, FR · Viale Treviso, Pordenone, Fr.V.G. 33170, IT · Via Foresto Est, 16, Santa Lucia di Piave, Ven. 31025, IT
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