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shift supervisor - Store# 17748, ARAPAHOE & BOSTON - GREENWOOD VILLAGE
Centennial, Colorado, United States · On-site
$21/hr–$24/hr
Entry level$2.6B raised
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$22/hr–$25/hr
Full-time
high school
401k matching, Health insurance, Dental insurance, Vision insurance, Maternity benefits, Associate purchase and discount programs
Posted 10d ago
~40 hrs/week
Responsibilities
The Warranty Administrator is responsible for processing, reconciling, and submitting warranty claims while ensuring accuracy and compliance with manufacturer policies. They also analyze claim trends, conduct audits, and provide support to service consultants and technicians.
Requirements
Candidates must have a high school diploma or equivalent and at least two years of experience in an automotive dealership. Technical aptitude, such as ASE certification, and strong communication and customer service skills are required.
Full job description
The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.
What are the day-to-day responsibilities?
Process all claims by next business day following RO close date
Handle and resolve all claim corrections and charge-backs
Establish and maintain relationships with the manufacturer's designated warranty representatives
Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures
Analyze problems, identify trends and develop strategies for maximizing claim process
Flag the technicians for the hours earned on the service they performed
Check each repair order against the vehicles service history to avoid duplicate claims
Provide a weekly report to the service manager regarding claim status
Report any fraudulent manipulation of warranty claims
Provide parts manager with updated parts listing on a weekly basis
Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs
Assist service consultants in closing all open warranty RO's
Assist service consultants and technicians with any warranty questions
Assist with special projects, audits and reports as requested
Review and manage all aging schedules and reports
Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.
Attend warranty training courses as needed
What are the requirements for this job?
High school diploma or the equivalent
Ability to effectively communicate verbally and in writing
Ability to confront and resolve difficult customer service situations
Demonstrated customer service skills
Ability to read and comprehend written instructions and information
General knowledge of automotive parts and vehicle mechanical operations
Two years of experience in a automotive dealership
Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
This is an hourly role.The hourly pay is $22-$25/hr. This position will be open until the position is filled.This position is on-site.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Related keywords
Warranty AdminAutomotiveDealershipClaims processingRepair ordersASE certificationAuditingComplianceOSHAVehicle service historyParts managementCharge-backsTechnical aptitudeReportingCustomer service
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center
How many Retail jobs are open in Centennial, CO right now?
There are currently 246 open retail positions in Centennial, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Centennial, CO?
Companies currently hiring include Kroger, AutoNation, Domino's, Starbucks, 85C Bakery Cafe, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Centennial, CO?
Yes — 2 of the 246 open retail positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Retail jobs in Centennial, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.