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Temporary
Competitive Remuneration, Sales Commission, Career Opportunities, Training And Development Programs, Employee Discounts, 12 Weeks Paid Parental Leave
Posted 90d ago
~40 hrs/week
Responsibilities
Provide high-level customer service and achieve sales targets by following the company's selling steps. Assist with store operations including product merchandising, stock processing, and order fulfilment for click-and-collect services.
Requirements
Candidates should have experience working in high-achieving teams and a strong passion for creating great customer experiences. Demonstrated ability in the required retail competencies is essential.
Full job description
Company Description
At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.
Why join JB Hi-Fi?
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).
Fantastic discounts across the JB Hi-Fi Group
We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
We are seeking an enthusiastic and customer-focused Retail Team Member to join our team in New Zealand. In this role, you will create, support and contribute to a high-performance culture to enable a great customer experience across the store.
Provide a high level of customer service standards including pre, during and post the sale.
Achieve sales targets for you and your store by:
Putting the customer at the centre of everything you do and creating “Raving Fans”
Participating in all suppliers, compliance and sales training modules
Participate in the STARS coaching program to learn and demonstrate the required sales behaviours
Understand the JB HiFi 5 Steps of selling and demonstrate in all customer interactions
Demonstrate safe work practices and assist the company in providing a safe and healthy environment.
Contribute to the JB HI-FI brand and store experience by assisting with merchandising of all products on the sales floor, adhering to JB Hi-Fi Merchandise standards
Enable a safe work environment for you, your team and customers, ensuring all OHS policies and procedures are adhered to.
Support the efficient delivery and processing of stock into store, following store receiving processes
Manage order fulfilment (delivery & click and collect) in line with procedures, including product pick and pack & dispatch, order fulfilment enquiries
Engage positively with Store Management, take on board feedback to continuously grow and learn
Assist with customer service requirements on the counter and on floor payment devices
Assist the Store Management team, where required across our Sales, Merchandise and Operations areas
Qualifications
Experience in being part of a high achieving team
Demonstrated ability in required skills and competencies
Unerring passion for creating great customer experiences
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
Employment Type: Casual
Related keywords
RetailConsumer ElectronicsHome EntertainmentAppliancesSales TargetsMerchandisingOHSClick And CollectCustomer ExperienceStock Management
The business was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.
The business was sold in 1983 and by 1999 another nine stores were opened.
In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.
In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange.
Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.
In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning.
JB stores offer the world's leading brands of Hi-Fi, Speakers, Televisions, DVD's, VCR's, Cameras, Car Sound, Home Theatre, Computers and Portable Audio and continues to stock an exclusive range of specialist Hi-Fi products.
JB Hi-Fi also offers the largest range of video games, recorded music, DVD music and DVD movies with over 50,000 CDs and most major studio DVD releases, all at cheap prices! Customers are able to buy online from our huge range of CDs, DVDs, and games (see home page).
JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.
How many Retail jobs are open in Auckland, New Zealand right now?
There are currently 223 open retail positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Auckland, New Zealand?
Companies currently hiring include Accent Group Limited, The Estée Lauder Companies Inc., EVT - Entertainment | Ventures | Travel, Contact Energy Ltd, SEPHORA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Auckland, New Zealand?
Yes — 38 of the 223 open retail positions offer remote or hybrid work (2 remote, 36 hybrid).
How do I apply for Retail jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.