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Full-time
Medical plans, Dental plans, Vision plans, Paid sick time, Paid time off, Virtual telehealth access
Posted 34d ago
~40 hrs/week
Responsibilities
Provide professional guest services including managing reservations, checking guests in and out, and processing payments. Handle guest requests and complaints promptly while utilizing sales techniques to maximize hotel occupancy and revenue.
Requirements
Candidates must have at least one year of experience in hotels, retail, or food and beverage. Flexible availability is required to work a combination of morning and evening shifts 2-4 days per week.
Full job description
Hotel Guest Service Representative Part Time, Courtyard Happy Valley Phoenix North
Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wage Looking for someone who has flexible availability and able to work a combination of our 7-3pm and 3pm-11pm shifts 2-4 days a week.
Must have a minimum of 1 year of experience in either hotels, food and beverage or retail
Why You’ll Love Working Here
The Hotel Guest Service Representative Part Time position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Happy Valley Phoenix North.
How You’ll Make An Impact The Hotel Guest Service Representative Part Time provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.
Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations
Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box"
Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue
What Success Looks Likes
Customer service experience
Accurate cash handling experience
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization, and follow-up abilities
Positive attitude, outgoing, friendly
Ability to work effectively and efficiently in a fast-paced setting
What Will You Get At NCG Hospitality? The Courtyard Happy Valley Phoenix North is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer. We participate in E‑Verify to confirm work authorization for all new hires.
Courtyard Hotels is Marriott International’s largest hotel brand, with more than 1,100 hotels in over 50 countries worldwide. So, no matter where passion takes you, you’ll find us there to help you follow it.
Proud members of Marriott Bonvoy.
Based on 559 listings with disclosed salaries, most retail jobs in Arizona pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Arizona right now?
There are currently 11,074 open retail positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Arizona?
Companies currently hiring include Domino's, Kroger, Albertsons Companies, Costco Wholesale, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Arizona?
Yes — 172 of the 11074 open retail positions offer remote or hybrid work (55 remote, 117 hybrid).
How do I apply for Retail jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.