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Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Lead team members to deliver high-quality food and exceptional guest experiences while maintaining operational standards. Manage daily routines including scheduling, inventory, budgeting, and compliance with safety and sanitation regulations.
Requirements
Requires 1-3 years of high-volume restaurant management experience and a high school diploma or equivalent. Must possess strong leadership skills and the ability to pass certified sanitation and alcohol vending courses.
Full job description
Job Description:
Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re looking for a Restaurant Manager who’s ready to lead team members to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!
Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.
Job Responsibilities
Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Foster team engagement through frequent recognition and communication.
Ensure compliance with sanitation, food and restaurant safety regulations
Train Portillo’s team members on operations of the restaurant
Deliver exceptional guest experiences, making each visit memorable and fostering connections.
Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
Plan for and make critical business decisions around inventory, budget, and labor
Job Qualifications
Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred
Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of P & L and restaurant operations
Must pass required certified sanitation and responsible alcohol vending courses
Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
High school diploma or equivalent
Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays
What’s in it for you?
Hot dog!Your actual compensation will depend on experience, location, and/oradditionalskills you bring to the table.This position is also served with a side of:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Monthly technology reimbursement
Uniform allowance
Free shift meals
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You’ll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
Paid time off
401(k) with company match
Flexible Spending Accounts – healthcare and dependent care
Financial Security through Voya Financial
Beef Stock – our Employee Stock Purchase Plan
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period
Portillo's participates in the E-Verify program. For more information click here.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
We're hiring! 🌭America's favorite Chicago-style hot dogs, Italian beef sandwiches, burgers, salads, and chocolate cake.
Industry
Restaurants
Company size
5,001-10,000 employees
Founded
1963
Headquarters
Oak Brook, Illinois
LinkedIn followers
27,841
Total funding
$116M
Hot dog! Since 1963, Portillo’s has been serving unrivaled Chicago street food in nostalgic themed restaurants.
Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s!
In 1963, Dick Portillo and his wife Sharon invested their life savings of $1,100 into a hot dog stand called “The Dog House” in Villa Park, IL. The Dog House didn’t have running water or a bathroom. Dick had to run garden hoses from a local business to get the water he needed. The menu was simple – hot dogs, tamales, fries and a coke, all for under 35 cents. Through Dick’s hard work and determination, the Dog House evolved into Portillo’s and has become what it is today.
Come and enjoy our legendary food served by the friendliest people in the business. Even better? Join our growing team!
Offices: 2001 Spring Rd, 400, Oak Brook, Illinois 60523, US
Hot DogsBurgersItalian BeefSaladsChopped SaladsRibsItalian SausageCombo Beef & SausageFrench FriesCheese Fries
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