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Full-time
high school
Competitive Salary, Bonus Structure, Health Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match
Posted 1d ago
~40 hrs/week
Responsibilities
The Service Administrator serves as the primary point of contact for customers and manages service shop operations. Key duties include opening work orders, tracking employee labor hours, and assisting with invoicing.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of clerical or customer service experience. Proficiency in Microsoft Word and Excel is required, with prior service administration experience preferred.
Full job description
Job Title: Service Administrator
Reports To: Mobile Service Manager
Location: Waco, TX
Company: TIME Manufacturing Company
Company Overview
TIME Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, digger derricks, bucket trucks, and bridge inspection equipment. Through its renowned brands—Versalift, Ruthmann, Bluelift, France Elévateur, Movex, BrandFX, and Aspen Aerials—the company serves diverse industries, including electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported sectors. With a strong commitment to innovation, quality, and customer satisfaction, TIME Manufacturing Company designs and manufactures top-tier products that enable professionals to operate safely and efficiently at various heights.
Job Summary
We are seeking a reliable Service Administrator to support daily operations at our Waco service shop. This role is the first point of contact for customers and supports service operations through communication, work order management, labor entry, and invoicing.
Key Responsibilities
Greet customers and answer incoming phone calls
Communicate with customers by phone and email regarding service jobs
Open service work orders and gather unit information (warranty, rental/demo, claims)
Call customers for job approvals, updates, and completion
Enter daily employee labor hours
Assist with invoicing of service operations
Use Microsoft Word and Excel to track labor and service jobs
Qualifications
High School Diploma or GED
2 + years clerical administrator or customer service experience
Strong customer service and communication skills
Organized, detail-oriented, and dependable
Comfortable using Microsoft Word and Excel
Prior service or administrative experience preferred
Core Benefits
Competitive salary and bonus structure
Comprehensive health, dental, and vision insurance plans
401(k) with company match
Paid time off and holidays
Professional development opportunities
Collaborative and innovative work environment
Equal Employment Opportunity (EEO) Statement Time Manufacturing Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Related keywords
Service AdministrationWork OrdersInvoicingMicrosoft WordMicrosoft ExcelCustomer ServiceLabor TrackingVehicle-mounted Aerial LiftsManufacturingClerical Support
Time Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, including bucket trucks, digger derricks, cable placers, truck bodies, buckets, and other specialty equipment for electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported industries.
Established in 1965 in Clifton, Texas, the company is headquartered in Westlake, Texas, and maintains facilities throughout North America and Europe. Today, Time Manufacturing Company includes the following brands (and the regions in which they operate):
• Versalift (US & EU)
• Ruthmann (US & EU)
• BrandFX (US)
• Aspen Aerials (US)
• France Elevateur (EU)
• Movex Lift (EU, Asia, Africa)
In 2021, Time Manufacturing Company was acquired by H.I.G. Capital, a global private equity and alternative asset management company. The acquisition has allowed Time Manufacturing to continue to strengthen its ability to support its growing base of infrastructure customers.
Time Manufacturing Company employs more than 2,200 associates worldwide.
Offices: 1301 Solana Blvd, Westlake, Texas 76262, US
How many Manufacturing jobs are open in Waco, TX right now?
There are currently 102 open manufacturing positions in Waco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Waco, TX?
Companies currently hiring include HOLT Group, Wayne-Sanderson Farms, Caterpillar Inc., RTX, UZIN UTZ North America, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Waco, TX?
Yes — 3 of the 102 open manufacturing positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Manufacturing jobs in Waco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.