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$63k–$75k/yr
Full-time
high school, bachelor degree
PTO, Sick time, Corporate holidays, Medical insurance, Dental insurance, Vision insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Area Manager leads and develops front-line associates to ensure operational excellence in safety, quality, and productivity within a warehouse environment. They are responsible for daily execution, process optimization, and fostering a culture of accountability and continuous improvement.
Requirements
Candidates must have 2-5 years of leadership experience in warehouse, distribution, or e-commerce operations and a high school diploma or GED. Strong analytical skills, proficiency in operational metrics, and the ability to lead in a fast-paced, metrics-driven environment are required.
Full job description
Position Overview
The Area Manager (Outbound) is responsible for leading and developing a team of front-line associates and team leads while driving operational excellence within assigned warehouse functions in a fast-paced fulfillment and distribution environment. This role owns daily execution of safety, quality, productivity, and customer service objectives, ensuring operational goals are consistently achieved while fostering a culture of accountability, engagement, and continuous improvement.
The Area Manager serves as a hands-on leader who spends significant time on the warehouse floor coaching teams, monitoring performance, removing barriers, and driving process adherence. This individual leverages data, operational metrics, and problem-solving skills to optimize workflows, improve productivity, and deliver a best-in-class customer experience.
The ideal candidate thrives in a high-volume fulfillment environment, demonstrates strong leadership capabilities, and has experience supporting e-commerce, omnichannel, or direct-to-consumer (DTC) operations where speed, accuracy, and customer satisfaction are critical. This individual is passionate about developing talent while delivering measurable business results through data-driven decision-making and continuous improvement.
This position follows all corporate and site-specific Good Manufacturing Practices (GMPs) and actively promotes a strong safety and compliance culture.
Work Location: Henrico, VA
Work Schedule: Sunday–Wednesday | 7:00 AM – 5:30 PM
Compensation/Benefits: Attractive annual salary of $63,000–$75,000 plus bonus opportunity, with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.
Key Responsibilities
Lead and oversee daily operations within assigned inbound, outbound, fulfillment, or distribution functions to ensure safe, efficient, and customer-focused execution
Drive performance against key operational metrics including safety, quality, productivity, cost, throughput, labor utilization, and on-time customer delivery
Lead operations within a fast-paced e-commerce and fulfillment environment, ensuring customer orders are processed accurately, efficiently, and on time while meeting service-level agreements (SLAs)
Manage, coach, and develop front-line associates and team leads, creating a high-performance culture focused on accountability, engagement, and continuous learning
Conduct daily shift huddles, floor walks, and operational reviews to communicate priorities, identify risks, and ensure execution of standard work
Monitor workflow, staffing plans, and labor allocation to optimize operational performance and support changing business demands during peak and ramp periods
Utilize data and performance metrics to identify opportunities, investigate root causes, eliminate process bottlenecks, and implement sustainable corrective actions
Partner with Operations Managers, Industrial Engineering, and Continuous Improvement teams to drive productivity gains, process standardization, and operational excellence initiatives
Champion a safety-first culture by ensuring compliance with all company policies, safety standards, GMP requirements, and regulatory guidelines
Support talent development through coaching, performance management, succession planning, and leadership development activities
Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement
Lead execution during peak volume periods, operational ramp-ups, and new customer implementations while maintaining service and productivity expectations
Collaborate cross-functionally with Human Resources, Safety, Maintenance, Quality, and Site Leadership teams to resolve issues and improve overall site performance
Serve as an escalation point for operational challenges and take ownership of delivering timely, effective solutions that support customer commitments
Promote a culture of operational discipline, customer obsession, and continuous improvement throughout the shift
Preferred Qualifications
Experience leading teams in a high-volume e-commerce, omnichannel, direct-to-consumer (DTC), retail distribution, or fulfillment center environment
Experience managing operational metrics such as productivity, throughput, order cycle time, quality, labor utilization, and customer service performance
Experience with Warehouse Management Systems (WMS), labor management tools, and data-driven process improvement initiatives
Demonstrated ability to lead through peak volume periods, rapid growth, and changing customer demands
Strong analytical, problem-solving, and decision-making skills with the ability to translate data into actionable results
Bachelor's degree preferred or equivalent combination of education and operational leadership experience
This position is not eligible for sponsorship.
#INDSU
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Qualifications
Minimum Qualifications
High school diploma or GED required
2–5+ years of leadership experience in warehouse, distribution, fulfillment, logistics, manufacturing, or e-commerce operations
Experience leading hourly associates in a fast-paced, metrics-driven environment
Strong understanding of operational KPIs, labor productivity, quality, safety, and customer service metrics
Proven ability to lead teams, drive accountability, and deliver operational results
Experience with process improvement, root cause analysis, and standard work
Strong communication, organizational, and problem-solving skills
Preferred Qualifications
3PL experience
Related keywords
Area ManagerE-commerceWarehouseFulfillmentDistributionOutboundInboundOperational MetricsKPIWMSGMPSafetyContinuous ImprovementDTCOmnichannel3PL
Transportation, Logistics, Supply Chain and Storage
Company size
5,001-10,000 employees
Headquarters
Scranton, PA
LinkedIn followers
65,880
ABOUT ID LOGISTICS:
ID Logistics is an international contract logistics group, with revenue of € 3.7 B in 2024. ID Logistics has more than 450 sites across 20 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).
Offices: P.O. Box 931, Scranton, PA 18501, US · ID Logistics US, Atlanta, GA 30122, US · ID Logistics US, Chicago, IL 60446, US · ID Logistics US, Salt Lake City, UT 84104, US · ID Logistics US, Columbus, OH 43162, US
How many Manufacturing jobs are open in Richmond, VA right now?
There are currently 614 open manufacturing positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Richmond, VA?
Companies currently hiring include TemperPack, Alfa Laval, ID Logistics US, the LEGO Group, Eaton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Richmond, VA?
Yes — 76 of the 614 open manufacturing positions offer remote or hybrid work (18 remote, 58 hybrid).
How do I apply for Manufacturing jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.