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The Account Program Manager serves as the primary point of contact for aerospace customers, managing relationships and ensuring operational execution. They oversee order management, program reporting, and cross-functional collaboration to meet delivery and quality objectives.
Requirements
Candidates must have 5-7+ years of experience in account or program management within aerospace or advanced manufacturing. Proficiency in ERP/MRP systems and advanced Microsoft Excel is required, along with the ability to work onsite in Long Beach, CA.
Full job description
Rubbercraft is seeking an Account Program Manager (Aerospace) to serve as the primary point of contact for key aerospace customers while driving account performance, customer satisfaction, and operational execution. This role partners closely with Operations, Engineering, Quality, Supply Chain, and Sales to ensure exceptional customer service, on-time delivery, and program success.
The ideal candidate thrives in a fast-paced manufacturing environment, enjoys building long-term customer relationships, and is comfortable managing multiple priorities, analyzing data, and driving cross-functional collaboration.
In addition to managing customer relationships, this position oversees order management activities, ERP updates, customer scorecards, and program reporting to ensure accurate execution and continuous improvement.
About Rubbercraft: Rubbercraft is a trusted leader in engineered elastomer solutions serving the aerospace, defense, and industrial markets. We design and manufacture precision-molded seals, gaskets, and custom rubber components that perform in the world's most demanding environments. Our culture is built on innovation, collaboration, quality, and customer commitment.
Reporting Relationship
Reports to: Commercial Director
Key Responsibilities
Customer & Account Management
Serve as the primary point of contact for assigned aerospace OEM and strategic customer accounts.
Develop trusted relationships through proactive communication and exceptional customer service.
Partner with customers to understand priorities, provide order updates, and resolve issues quickly.
Coordinate customer meetings, presentations, business reviews, and site visits.
Build strong relationships across customer organizations while identifying opportunities for account growth.
Program & Operational Support
Partner with Operations, Engineering, Quality, Planning, and Supply Chain to ensure customer commitments are met.
Monitor delivery performance, quality metrics, and customer scorecards.
Develop and maintain Line of Balance (LOB) schedules, delivery plans, and program updates.
Analyze backlog and demand to ensure alignment with customer requirements.
Support continuous improvement initiatives that improve customer satisfaction and operational performance.
Order & ERP Management
Manage order entry, sales order revisions, engineering change orders, and ERP updates.
Coordinate contract review and RMA workflows.
Maintain customer portals and EDI transactions.
Ensure customer documentation is accurate, complete, and properly maintained.
Reporting & Analytics
Prepare customer scorecards, KPI dashboards, and executive presentations.
Utilize Excel and ERP reporting tools to analyze trends and identify risks.
Track action items and drive timely closure across departments.
Additional Responsibilities
Travel to customer locations as needed (approximately 10%).
Support additional commercial initiatives as assigned.
Qualifications
Required Experience
5-7+ years of experience in Account Management, Customer Success, Program Management, Inside Sales, or Customer Service within aerospace or advanced manufacturing.
Experience supporting OEM aerospace customers such as Boeing, Lockheed Martin, Gulfstream, Northrop Grumman, Bell, GE Aerospace, RTX (Raytheon), Pratt & Whitney, Airbus, or major Tier 1 suppliers including Collins Aerospace, Spirit AeroSystems, Honeywell, and similar organizations.
Experience coordinating cross-functional teams to meet customer delivery and quality objectives.
Experience working within ERP/MRP systems.
Technical Skills
Advanced Microsoft Excel (PivotTables, XLOOKUP, INDEX/MATCH, reporting, data analysis).
Experience creating customer presentations and business reviews using PowerPoint.
Strong analytical and problem-solving skills.
Experience managing customer portals and EDI systems preferred.
Understanding of contract review, RMAs, order management, and manufacturing workflows.
Excellent written and verbal communication skills.
Education
Bachelor's degree preferred.
Equivalent manufacturing experience (10+ years) may be considered in lieu of a degree.
Preferred Qualifications
Aerospace manufacturing experience.
Program Management experience.
PMP certification.
Experience with KPI development and customer scorecards.
At Rubbercraft, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.
RCC is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources.
This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a “U.S. person” as defined by ITAR (22 CFR §120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws.
Integrated Polymer Solutions (IPS) is a leading developer and manufacturer of advanced materials and engineered components, focused exclusively on high-value end markets such as aerospace, defense, medical, semiconductors, robotics, energy, and industrial applications.
The group consists of 10 highly respected brands: AkroFire, ABBA Roller, Icon Aerospace Technology, IRP Medical, MAST Technologies, Northern Engineering Sheffield (NES), RMB Products, Rubbercraft, SPIRA Manufacturing, and Swift Textile Metalizing (STM).
Our diverse product range includes elastomeric seals, gaskets, tooling, hoses, ablatives, survivability tiles, coatings and tapes, EMI and thermal shielding, electrically conductive metalized fabrics, encapsulated O-rings, as well as polyamide foams and high-temperature thermoplastics for aircraft interiors. We also provide rotational lining for corrosion protection with seamless liners for pipelines and equipment, and additive manufacturing capabilities for advanced flight hardware production.
Offices: 3701 E. Conant Street, Long Beach, CALIFORNIA 90808, US · 3701 E Conant St, Long Beach, California 90808, US · Northern Engineering (Sheffield) Ltd., Haigh Moor Drive, Brooklands Park,, Sheffield, S25 2JY, GB · Victoria Works, Thrumpton Ln,, Retford, DN22 6HH, GB · 8380 Camino Santa Fe, 200, San Diego, California 92121, US
How much do Manufacturing jobs in Long Beach, CA pay?
Based on 693 listings with disclosed salaries, most manufacturing jobs in Long Beach, CA pay between $50k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Manufacturing jobs are open in Long Beach, CA right now?
There are currently 781 open manufacturing positions in Long Beach, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Long Beach, CA?
Companies currently hiring include Relativity Space, Rocket Lab, Vast, Ford Motor Company, True Anomaly, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Long Beach, CA?
Yes — 112 of the 781 open manufacturing positions offer remote or hybrid work (3 remote, 109 hybrid).
How do I apply for Manufacturing jobs in Long Beach, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.