Noida, Uttar Pradesh, India · Hybrid
Req ID: 366413 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: ITIL, Service delivery, Statistical analysis, Data reporting, Client problem resolution
Noida, Uttar Pradesh, India · On-site
Job Summary: We are seeking a detail-oriented and customer-focused Order Management Executive to manage the end-to-end order fulfilment process, ensuring accurate order processing, timely deliveries, and exceptional cust…
Skills: Order Processing, Customer Service, Logistics Coordination, Inventory Management, ERP Systems
Noida, Uttar Pradesh, India · On-site
Job Requirements Job Title: Project Management Site Job Type: Full Time We are currently seeking a dedicated and experienced Project Management Site professional to join our team. As a Project Management Site, you will b…
Skills: Project planning, Project execution, Budget management, Risk mitigation, Stakeholder coordination
Noida, Uttar Pradesh, India · Hybrid
Business Development Representative: The Business Development Representative (BDR) will play a pivotal role in the outbound and inbound prospecting efforts of the EXL Growth Office. The BDR will collaborate closely with …
Skills: Inside Sales, Business Development, Life Sciences Domain, Pharma Domain, Analytics
Noida, Uttar Pradesh, India · Hybrid
The Business Development Representative (BDR) will play a pivotal role in the outbound and inbound prospecting efforts of the EXL Growth Office. The BDR will collaborate closely with the sales team to drive new business …
Skills: Inside Sales, Business Development, Analytics, Digital Operations, Digital Transformation
Noida, Uttar Pradesh, India · Hybrid
As the Manager Marketing (Lead Generation), you will design and execute targeted lead generation strategies to drive high-quality leads and fuel business growth. You will collaborate with cross-functional teams to optimi…
Skills: Lead Generation, Outbound Prospecting, Inbound Prospecting, Market Research, Sales Engagement
Noida, Uttar Pradesh, India · On-site
Job Summary: We are looking for an Assistant Manager with strong expertise in WFM who will support and lead components of WFM engagements. The individual will work across several projects, utilizing deep knowledge of Wor…
Skills: Workforce Management, Timekeeping, Advanced Scheduling, Accruals, Forecasting
Noida, Uttar Pradesh, India · Hybrid
Role Overview Responsible for supporting Account Management activities including account research, solutioning and reporting across EXL’s Healthcare Provider portfolio. The role will begin in a supporting capacity, with …
Skills: Account Management, Presales, Solutioning, Healthcare Operations, Revenue Cycle
Noida, Uttar Pradesh, India · Hybrid
Basic Function The incumbent will be responsible to manage transitions for one or multiple business verticals within EXL (through Program Leads that are leading specific client transitions engagements) and ensure that th…
Skills: Process Transition, Program Management, Strategic Planning, Solution Design, Due Diligence
Noida, Uttar Pradesh, India · On-site
Position: Key Responsibilities General Profile Provides leadership to managers and senior professional QA staff. Adapts and executes functional or departmental business plans. Makes decisions based on resource availabili…
Skills: QA Leadership, Software Engineering Process, People Management, Test Strategy, Automation
Noida, Uttar Pradesh, India · On-site
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, …
Skills: Operations management, Resource planning, Budget management, Data analysis, Microsoft Excel
Noida, Uttar Pradesh, India · On-site
Grade- M2/M3 Role- Relationship Manager Job Description : Job Profile : ü Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent commu…
Skills: Relationship Management, Working Capital Finance, Financial Analysis, Balance Sheet Analysis, P&L Analysis
Noida, Uttar Pradesh, India · Hybrid
Perform/review routine reconciliations and validations of financial data across source systems such as Journey, SDM, Oracle, and other upstream feeds. Investigate and resolve routine variances identified during gross, ce…
Skills: Financial Reconciliation, Data Validation, US GAAP, IFRS, Accounting
Noida, Uttar Pradesh, India · On-site
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, …
Skills: Voice and accent training, Training needs analysis, Communication coaching, Soft-skills training, Content development
Noida, Uttar Pradesh, India · Hybrid
In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. When considering a career move its vital to work for a busines…
Skills: Bid management, Proposal development, Engineering project management, Leadership, Problem solving
Noida, Uttar Pradesh, India · On-site
Position : Head - Cloud Collections & Strategy Department : C&P Collections Function : Service Operations Location : Noida Reports to : Head - National Collections – SME POSITION SUMMARY We are seeking an experienced Hea…
Skills: Collections strategy, Revenue collections, SaaS billing, Telecom products, DSO management
Noida, Uttar Pradesh, India · Hybrid
The Senior Analyst / Principal Analyst will play a key role in supporting the implementation, ongoing upgrades, and continuous improvement of the EPM tool, while also contributing to standard FP&A activities. This role r…
Skills: Financial planning and analysis, EPM tool management, Data reconciliation, Financial reporting, Cost management
Noida, Uttar Pradesh, India · Hybrid
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Skills: Resource management, Capacity planning, Demand forecasting, Operational governance, Data analytics
Noida, Uttar Pradesh, India · On-site
Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transform…
Skills: Resource Management, Capacity Planning, Demand Forecasting, Business Operations, Data Analytics
Noida, Uttar Pradesh, India · Hybrid
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Skills: Portfolio management, KPI framework design, Value realization, Executive reporting, Strategic transformation
Noida, Uttar Pradesh, India • Hybrid
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The analyst is responsible for managing service delivery processes, compiling statistical data, and reporting on service level compliance. They also provide resolutions to complex client problems and manage small projects under supervision.
Candidates must have 4-7 years of relevant experience and an undergraduate degree or equivalent. A solid understanding of ITIL processes and principles is required, along with strong written and verbal communication skills.
Req ID: 366413
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ITIL - Account Service Operations Sr Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
In this role you will be responsible for:
• Individuals who have mastered the basic principles of the role and are able to handle more complex problems and projects.
• Most problems they handle require standard solutions.
• They may manage small projects with oversight from their supervisor.
Requirements for this role include:
• Assigned to basic service delivery processes and associated projects.
• Compiles, analyzes and reports statistical data and trends relating to service level compliance and operational effectiveness.
• Provides resolution to an assortment of client problems and/or requests.
• Adapts communication techniques for audiences at multiple internal and external levels.
• Typically requires 4-7 years relevant experience.
• Undergraduate degree or equivalent combination of education and work experience.
• Solid understanding of ITIL processes and principals.
• Solid written and verbal skills.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Travel including overnight domestic or international trips may be required.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
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