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Lead, motivate, and develop the store team to achieve sales targets and provide an exceptional luxury customer experience. Oversee daily operations including inventory management, cash handling, and compliance with regulations.
Requires 3+ years of experience in a multicultural retail environment, specifically within luxury fashion, cosmetics, or lifestyle brands. Candidates must possess strong leadership skills, digital proficiency, and fluency in English.
At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.
Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.
As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.
About the Job
Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
Build strong customer relationships and promote loyalty programs
Recruit, onboard, and coach talent, securing succession plans
Set and manage individual and team targets, proactively assessing performance
Oversee store operations: inventory, cash handling, loss prevention, and compliance
Ensure implementation of all Swarovski policies, procedures, and standards
About You
3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
Excellent leadership, coaching, and team development skills
Digital proficiency and strong operational know-how
A winning personality to easily establish a trustful relationship and empower others
Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
English skills
What We Offer
You can expect a range of benefits, including:
Recognition awards that celebrate your achievements
Exclusive employee discounts on Swarovski products
Paid volunteering leave to support causes you care about
A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
Comprehensive product, personal and leadership skills training to help you grow
Opportunities for career development
Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Masters of Light Since 1895 Swarovski creates beautiful products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as home décor and crystals for Automotive. Swarovski Crystal Business is represented in over 140 countries worldwide with 2,300 Swarovski boutiques complemented by selected multibrand partners and employs around 18,600 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Offices: Alte Landstrasse, 411, Männedorf, 8708, CH · Swarovskistraße 30, Wattens, Tirol 6112, AT · Rambla de Catalunya, 106, Barcelona, Catalonia 08008, ES · Galerie des Champs, Paris, IdF 75008, FR · Kerepesi ut, Budapest, Budapest 1087, HU
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