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Inside Sales Account Manager - Kitchener/Waterloo Area
Vaughan, Ontario, Canada · On-site
Mid level
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Full-time
bachelor degree
Company Events, Extended Health Care, Dental Care, Vision Care, Employee Assistance Program, On-site Parking
Posted 35d ago
~40 hrs/week
Responsibilities
Provide tactical support for strategic sales, sourcing, and product development initiatives for Key Accounts. Coordinate between overseas vendors, internal procurement teams, and sales to manage cost sheets, samples, and order compliance.
Requirements
Requires 3-5 years of experience in the wholesale or retail consumer goods industry with a proven track record of dealing with overseas vendors. Proficiency in Microsoft Office and strong organizational skills are essential, with a business-related degree preferred.
Full job description
About Us
Giftcraft 2025 Inc. (www.giftcraft.com) is a newly revitalized consumer lifestyle company, building upon the legacy of Giftcraft’s decades-long reputation in the North American market. Now operating under new ownership, Giftcraft 2025 Inc. is entering an exciting new chapter—one that blends heritage with transformation.
Our mission is not only to continue delivering award-winning giftware, home décor, wellness, fashion, and seasonal products—but also to rebirth the Giftcraft brand with renewed energy, innovation, and purpose. This new beginning represents a bold opportunity to reshape the company’s future while honoring its past.
We are seeking passionate, driven individuals who are eager to build something extraordinary from the ground up—together. If you are excited by the idea of helping lead a turnaround story and being part of a growing, purpose-led organization, we invite you to join us on the journey to build the new Giftcraft.
Role Overview
The Key Account Merchandising Support role is to provide tactical support backing strategic sales, sourcing, costing, and product development initiatives; specifically with our Key Accounts Team.
This role is responsible for managing a variety of internal projects that support the Key Account Business Objectives – coordinating with the Key Account Merchandising and sales teams, customers (when required), overseas vendors, designers, and other internal stakeholders. This includes managing information across cost sheets, spec sheets, quotes, samples, coordinating information to our procurement and NSO teams, and providing analytical support to the Key Accounts Team.
Key Responsibilities
Work with senior members of the Key Accounts and sales teams to define the scope, requirements and strategy for each project (customer/order)
Interact closely with internal partners in sales, merchandising, procurement, logistics and product compliance, performing daily/routine tasks to support the Key Account Team
Communicate and maintain productive relationships with overseas vendors on a daily basis
Request quote sheets from vendors and ensure they are completed and accurate
Review for accuracy and compliance with each customer's standards, labelling, and packaging to ensure accurate costs; pass quotes and detailed information to Procurement to set up and order
Follow up on sourcing, costing, samples, customer spreadsheets, uploading information to customer portals, and detailed organization of various key account projects/orders/information
Develop Giftcraft/Customer pricing spreads, including Domestic/FOB pricing and required customer markdowns and allowances, for review by the Senior Key Account Team
Compile and review customer vendor guides for special requirements, requests, packaging, discounts/markdowns, and compliance — communicating impacts to other departments as necessary
Update internal line lists for sales and procurement as required
Follow up on commits/orders/POs, including special requirements (labels, packaging, retail ticketing) for each order
Liaise with the NSO team to confirm final POs match original commits (dates, quantities, etc.) and keep the Senior Key Account team informed of unexpected issues or delays
Coordinate sending/receipt, review, and approval of samples between vendors and the Senior Key Account Team
Prepare reports, summaries, and analysis as requested
Other duties and special projects as required by management
Required Qualifications
Minimum 3-5 Years of work experience in wholesale/retail industry, supporting sales of Consumer goods (Hard and/or Soft)
Post-secondary education related to Business is a plus
Experience dealing with overseas vendors
Strong oral and written communication skills (specifically with vendors/suppliers)
Proven ability to work effectively under pressure in a fast paced environment
Tech savvy; strong knowledge of Excel, Word, Outlook, PowerPoint and other related systems.
Comfortable with learning new systems and generating operations reports and analytics
Effective time management and multi-tasking skills with the ability to excel in fast-paced environment with a strong sense of urgency
Able to work well with a team as well as independently
Benefits
Company events
Extended health care
Dental care
Vision care
Employee assistance program
On-site parking
Paid time off
Tuition reimbursement
Join Us
If you are motivated by innovation, purpose and the opportunity to make a real impact, we would love to hear from you. Submit your application today, and take the next step in your professional journey with Giftcraft 2025 Inc.
CTG Brands Inc., founded in 1985, is a major importer and distributor providing one-stop product solutions for retailers across North America. Its customer base ranges through all retail channels. CTG carries over 14,000 branded seasonal and everyday products including giftware, home decor, kitchenware, health and beauty, stationery, toys, party supplies, electronic accessories and household cleaning supplies. The products are delivered through two state-of-the-art distribution centres located in Toronto (245,000 sq. ft.) and in Vancouver (135,000 sq. ft.). CTG also operates 3 full-scale showrooms in Toronto, Vancouver and Montreal featuring its complete line of products.
CTG’s mission is to serve the retail industry with products that carry exceptional brand identities and represent the best value to consumers. The company has developed long term relationships with an extensive network of manufacturers to design and develop exciting, trendy and high-perceived value products with leading edge packaging design. CTG also invests heavily in technology to provide trade customers with a convenient e-commerce website for online ordering and account management.
Offices: 123 Great Gulf Drive, Vaughan, Ontario L4K 5V1, CA · 12111 Riverside Way, Richmond, British Columbia V6W 1K8, CA · 9930 Chemin de la Côte-De-Liesse, Lachine, Quebec H8T 1A1, CA
Home DecorGiftwareSeasonalSouvenirsToys/Gamesand General MerchandiseConsumer GoodsRetailHome Decor
How many Logistics jobs are open in Vaughan, Canada right now?
There are currently 230 open logistics positions in Vaughan, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Vaughan, Canada?
Companies currently hiring include Walmart, Next Plumbing and Hydronics Supply, Westlake, Loblaw Companies Limited, Aritzia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Vaughan, Canada?
Yes — 15 of the 230 open logistics positions offer remote or hybrid work (0 remote, 15 hybrid).
How do I apply for Logistics jobs in Vaughan, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.