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$45k/yr
Full-time
high school, bachelor degree
Health and well-being benefits, Bonus pay, Savings plans, Personal financial education, Store purchase discounts, Paid time off
Posted 10d ago
~40 hrs/week
Responsibilities
The Assistant Manager co-leads retail store teams and manages daily operations to meet revenue and performance goals. They are responsible for ensuring excellent customer service, maintaining store safety, and developing team members through training and mentorship.
Requirements
Candidates must have a high school diploma and at least 3 years of experience in retail or production supervision. Proficiency in Microsoft Office and the ability to lift up to 40 pounds are required.
Full job description
Job DetailsJob Location: Blanco North - 18478 Blanco Rd - San Antonio, TX 78258Position Type: Full TimeEducation Level: High SchoolSalary Range: $45,000.00 - $45,000.00 HourlyTravel Percentage: Various Goodwill locationsJob Shift: Varies - Days/Nights/Weekends/HolidaysJob Category: RetailWork for GOOD at Goodwill
Do you want to make a difference in your community while earning a paycheck? Would you like to help your community and environment every day that you come to work? Looking for a job that provides meaning as well as personal and professional development?
Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.
We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.
We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.
Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
We prefer to promote from within. Your growth and advancement is our priority.
Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
Change Lives. Make a Difference.
Discover Purpose. Apply today at WorkforGoodSA.org. QualificationsPOSITION SUMMARY
Reporting to the General Manager/Retail Store Operations, the Assistant Manager co-leads retail store teams and co-manages effective store and donation operations to meet or exceed all established goals. This position is responsible for the safety of team members and customers at all times while on Goodwill property, taking care of team members by making delivery of mission services to them a high priority, the delivery of excellent customer service at all times, properly safeguarding and handling customer donations to maximize their value to our mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Understand and commit to mission services delivery to retail team members as a high priority in store operations. Work collaboratively with life skills coaches and HR to perform this mission. Establish a culture of safety, ethics and quality within all levels of the retail and donation store operations. Provide leadership, training, guidance and support to team members that foster continuous learning and improvement in performance of the individual and the store. Build retail store success by properly selecting, training, mentoring and developing employees. Ensure personal leadership is focused first on people and mission. Build strong teamwork throughout store operations. Be attentive to turnover, encouraging positive movement for employees, whether inside or outside Goodwill. Minimize no-call/no-show behaviors through effective individual employee communications. Engage employees through servant leadership and modeling of expected work ethic. Take professional interest in employees’ needs to develop them and facilitate positive change as needed. Develop and deploy effective staffing models and scheduling procedures to achieve the most effective and efficient retail sales operations. Monitor and ensure course corrections. Hold teams accountable to high customer service and cleanliness standards at all times. Take immediate action to correct deficiencies and communicate with sense of urgency and pride in maintaining high standards. Achieve or exceed budgeted revenue, net income, E/R and all other goals and assigned metrics. Provide detailed variance analysis for any under-performance with structured improvement plans. Follow through with people and process adjustments, setting a continuous improvement expectation for team members and managers. Meet high quality standards consistently. Ensure standardized merchandising, sales and production procedures are trained and followed, and that the sales and production areas are efficiently staffed to meet goals that keep the sales floor fully stocked with quality goods. Train and expect delivery of strong customer service and work ethic at each donation location. Take a proactive role in protecting the organization’s assets and resources by appropriately controlling expenses. To minimize shrinkage, monitor regular audits and direct observation procedures, and take immediate corrective action as needed. Champion regular communications with all employees to ensure current information about Goodwill’s initiatives, programs, benefits, announcements, goals, progress against goals, expectations and accountabilities are broadly known. Work closely and collaboratively with Logistics and Transportation to maximize store operations efficiency. Develop and maintain skills of all team members through continuous OJT and completion of formal training programs, with special attention to safety training. Foster continuous performance and development discussions between supervisors and team members. Prepare and deliver timely performance appraisals for direct reports, and ensure performance appraisals are completed on time and in a quality manner. Coordinate with Human Resources to administer rewards and recognition, promotions, transfers, corrective actions or dismissals in accordance with the organization’s policies and applicable laws. Respond quickly and appropriately to emergency calls during and after store hours.
REQUIREMENTS
High School diploma; some college strongly preferred; bachelor’s degree in management, operations or similar field a plus. Minimum 3 years’ experience supervising production and/or retail operations using standardized quality and productivity processes to achieve revenue, productivity, net income and other key performance goals for the organization. Experience in non-profits and human services work environments a strong plus. Intermediate Microsoft Office skills in Word, Excel and Outlook. Lift up to 40 pounds in support of donation and production areas. Must be able to meet the physical requirements of the position. For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.
Changing Lives Through the Power of Work since 1945
#GoodJobEveryone👍
Industry
Civic and Social Organizations
Company size
1,001-5,000 employees
Founded
1945
Headquarters
San Antonio, Texas
LinkedIn followers
5,462
Serving San Antonio since 1945, Goodwill helps change lives through the power of work. When you shop or donate at Goodwill, you're funding educational programs and services that prepare individuals in finding jobs and building careers. Together with the support of our generous community, partners and employers, Goodwill provides employment, training, educational opportunities and related services to more than 50,000 individuals each year. In addition to operating 23 retail stores, 36 donation stations and 13 Good Careers Centers in San Antonio, Cibolo, Kerrville, New Braunfels, Seguin, Laredo and surrounding areas, Goodwill operates 23 Good Careers Academies and handles 17 contracts for services ranging from document management to grounds maintenance.
Offices: 406 W. Commerce, San Antonio, Texas 78207, US · 13311 San Pedro Ave, San Antonio, Texas 78216, US · 1533 Austin Hwy, San Antonio, Texas 78218, US
DonationsVolunteer Work ServicesRetail storesand Job Training and PlacementTrainingSocialEmploymentEducationNon Profit
How many Logistics jobs are open in San Antonio, TX right now?
There are currently 1,550 open logistics positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in San Antonio, TX?
Companies currently hiring include Lowe's Companies, Inc., AutoZone, Goodwill Industries of San Antonio, O'Reilly Auto Parts, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in San Antonio, TX?
Yes — 46 of the 1550 open logistics positions offer remote or hybrid work (22 remote, 24 hybrid).
How do I apply for Logistics jobs in San Antonio, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.