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The role involves proactively managing sales orders and customer engagement for pool and spa water treatment solutions across European markets. Key duties include handling enquiries, processing orders via internal systems, and coordinating with logistics and finance teams for timely fulfilment.
Candidates should have previous experience in inside sales, customer service, or order management with a proactive commercial mindset. Fluency in English is required, while proficiency in French or German and experience in B2B distribution are highly desirable.
Inside Sales Representative
Pool Solutions | Europe | Full Time
Localisation: La Ville-aux-Dames (37)
This is a hybrid role with presence in offices expected at least 2 days per week
About Solenis
Solenis is a global leader in specialty chemical solutions, delivering sustainable solutions to water-intensive industries, including consumer, industrial, institutional, food & beverage, and pool & spa markets.
Owned by Platinum Equity, our innovative portfolio includes water treatment products, process aids, functional additives, and advanced monitoring and control systems. These technologies enable our customers to optimize operations, improve product quality, protect critical assets, and achieve their sustainability goals.
Headquartered in Wilmington, Delaware, Solenis operates 78 manufacturing sites worldwide and employs more than 23,000 professionals across 160 countries. Recognized as one of the US Best Managed Companies for the sixth consecutive year in 2026, Solenis is committed to fostering a culture of safety, diversity, and professional development.
To learn more: www.solenis.com
About Pool Solutions
Pool Solutions, part of Solenis, delivers innovative pool and spa water treatment solutions across Europe and Eurasia. Supporting professional distributors, swimming pool dealers and mass market customers, the business combines technical expertise, customer focus, and commercial agility to deliver high-quality products and services across multiple international markets.
As part of our continued commercial growth, we are looking for an Inside Sales Representative to support our dealer and mass market customer network through proactive sales support, order management, and customer engagement.
This is a highly commercial and customer-focused role supporting sales growth initiatives across multiple European markets. You will work closely with Mass market stores, direct dealer shops, logistics teams, and commercial stakeholders to ensure timely order collection, excellent service and strong customer relationships.
Key Responsibilities
Proactively contact mass market customer stores and dealer shops to collect and manage sales orders
Support pre-season sales campaigns, Mass market contract follow up and associated activities
Handle customer and distributor enquiries via telephone and email
Ensure customer orders are accurately and efficiently processed using internal systems
Provide product information, pricing, availability updates, and basic technical guidance
Coordinate with warehouse, logistics, finance, and internal teams to support timely order fulfilment
Follow up quotations, back orders, and customer requests proactively
Build and maintain strong relationships with distributors and customers across the region
Maintain accurate sales records and customer documentation
Support promotional campaigns and commercial initiatives
What We Are Looking For
Previous experience in inside sales, sales support, customer service, or order management
Strong communication and relationship-building skills
Confident telephone manner with a proactive commercial mindset
Ability to manage multiple priorities in a fast-paced environment
Organised with strong attention to detail
Comfortable working with CRM systems and Microsoft Office tools
Fluent English required
German and/or French language skills highly desirable
Experience within pool, leisure, technical products, or B2B/C distribution environments is advantageous but not essential
Why Join Us?
At Solenis Pool Solutions, you will join an international and collaborative environment where your work directly contributes to commercial growth across Europe. This role offers exposure to multiple markets, close collaboration with experienced commercial leaders, and opportunities to develop within a growing global organisation.
Additional Information
At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply.
We recognize our people as our greatest asset and are committed to offering competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a global organisation.
If you are looking to take the next step in your career and contribute to a high-impact, international transformation, we look forward to hearing from you.
Solenis is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
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Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of ~23000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.
Offices: 2475 Pinnacle Dr., Wilmington, DE 19803, US · Mühlentalstrasse 38, Schaffhausen, Switzerland 8200 , CH · No. 688, Shenfu Road, Xinzhuang Industrial Zone, Shanghai, People’s Republic of China 201108, CN · Rua Werner von Siemens, 111, Cj. 11, Terre A, São Paulo, Brazil 05069-900, BR
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