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Full-time
high school, bachelor degree
Medical insurance, Prescription insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance
Posted 19d ago
~40 hrs/week
Responsibilities
The Strategic Account Manager oversees a portfolio of customers by developing carrier relationships and executing transportation coverage strategies. They are responsible for managing load scheduling, negotiating rates, and mentoring a small team of staff to ensure performance goals are met.
Requirements
Candidates must have at least 3 years of business-related experience and a high school diploma, with a bachelor's degree in logistics or business preferred. Proficiency in MS Office and strong negotiation and communication skills are required for this role.
Full job description
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Job Description:
Summary
The Freight Brokerage Strategic Account Manager will be responsible for operating and supporting a portfolio of new and existing customers through the development of transportation providers. Develop a carrier coverage strategy and have full autonomy for supporting a customer's transportation coverage needs. Directly engage with cross functional teams as needed to build a network of service providers that allows them the ability to foster an effective customer relationship.
Essential Functions
Develop relationships with transportation providers to maximize penetration of customer freight portfolio through soliciting capacity
Leads small group of SMA's as a mentor. Supports all parties with carrier related issues as needed. Staffing performance management and development of SMAs to ensure established performance goals within the team
Tenders accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
Negotiate rates with transportation providers to ensure that margins are achieved for commission targets and account goals
Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
Additional Responsibilities
Continuous improvement in all segments of the business
Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS.
Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
Performs other duties as assigned
Skills and Abilities
Strong verbal and written communication skills, Required
Demonstrates problem solving skills, Required
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required
Demonstrates customer service skills, Required
Effective negotiation skills, Required
Competitive nature and the drive to contribute to winning culture, Required
Flexibility to operate and self-driven to excel in a fast-paced environment, Required
Detailed oriented with excellent follow-up practices , Required
Ability to work independently and as a member of a team , Required
Capable of multi-tasking, highly organized, with excellent time management skills, Required
Ability to lead/manage others, Required
Ability to inspire and develop staff, Required
Qualifications
H.S. Diploma/GED, Required
Bachelor's degree in business, Logistics, or related field of study, Preferred
3 years or more in Business related experience, Required
MS Office (Outlook, Excel, Word, PowerPoint, etc) Intermediate, Required
Travel
Yes, 1-10%
#LI
#FB
#IND-exempt
Job Category
Inside Sales
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
55000
Maximum Pay Range:
55000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
47,210
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.
Offices: 11690 Northwest 105th Street, Miami, FL 33178, US · 13599 Park Vista Blvd, Fort Worth, TX 76177, US · 39550 W 13 Mile Road, Novi, MI 48377, US · 6000 Windward Pkwy, #2370, Alpharetta, GA 30005, US
How many Logistics jobs are open in Fort Worth, TX right now?
There are currently 1,660 open logistics positions in Fort Worth, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Fort Worth, TX?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Dollar Tree Stores, Zipline, Celestica, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Fort Worth, TX?
Yes — 40 of the 1660 open logistics positions offer remote or hybrid work (13 remote, 27 hybrid).
How do I apply for Logistics jobs in Fort Worth, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.